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Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 2:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 2:00 PM
Sun Closed

Inventory

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Reviews

4.9
207 lifetime reviews.
  • Excellent Customer Service!!

    I have bought 2 used mini-vans from Joe Cotton Ford in the past 9 years and I have to say that I have had nothing but great service from both the ...


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    I have bought 2 used mini-vans from Joe Cotton Ford in the past 9 years and I have to say that I have had nothing but great service from both the sales team and the service department. Mike Tegtman, the service manager knows my car inside and out and is always so friendly and explains all the work in a manner that a woman can understand when it comes to car repairs (miracles do happen). What I am most impressed with this car dealership is that the general manager/owner, Paul Cotton will personally take customers home/pick-up when there car is being serviced this is a service that has gone by the way-side with big corporations in recent years and I am glad to see that Joe Cotton Ford appreciates every customer that walks thru there doors. It is this type of customer service that keeps me coming back to Joe Cotton Ford.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • service

    great service, had an appointment for 8 and was done by 9:15

    Dealer Response

    Edward, thanks! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


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    great service, had an appointment for 8 and was done by 9:15

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Edward, thanks! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


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  • Joe Cotton Ford, Ken Choate

    We we're looking for a SUV. We look at 3 different SUV. Ken Choate are sale man was very knowledgeable, about the Ford Explorer, he show all mode...

    Dealer Response

    Amy, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with Joe and the team. If there is anything else...


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    We we're looking for a SUV. We look at 3 different SUV. Ken Choate are sale man was very knowledgeable, about the Ford Explorer, he show all models. We had a payment in mind and we did not go over what we wanted to pay. MY SUV has all the bells and whistles. This took us about 2 weeks for find the SUV I wanted. I would highly recommend Joe Cotton Ford. They be fare were the best dealer I have ever worked with. We also went to Dodge and Toyota as well and the Ford had everything I want and needed.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Amy, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with Joe and the team. If there is anything else we can do to assist you, please let us know! Take care!


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Service & Repair

About Our Dealership

Dealer on Cars.com since May 1999

We at Joe Cotton Ford in Carol Stream are a family owned Ford dealership that has been serving DuPage, Cook, McHenry, Lake and Will counties for over 40 years We are your local Ford dealer, proud of our community service and the hassle free and easy experience we offer our customers.

Recently voted one of the best places to purchase or service a vehicle by the readers of the Daily Herald for the 3rd year in a row. Our honesty and integrity are two of the main reasons our customers choose us for all their automotive needs since 1974. Your satisfaction is our top priority, and you have our word on it.

"Honesty and integrity are the 2 main reasons our customers choose us for all their automotive needs since 1974"