New 866-872-1378 Dealer Website
Used 888-256-3691 Email Dealer
Service 877-225-9666

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Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 2:00 PM
Sun Closed
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Reviews

4.7
Average based on 147 reviews
  • Excellent Customer Service!!

    I have bought 2 used mini-vans from Joe Cotton Ford in the past 9 years and I have to say that I have had nothing but great service from both the ...


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    I have bought 2 used mini-vans from Joe Cotton Ford in the past 9 years and I have to say that I have had nothing but great service from both the sales team and the service department. Mike Tegtman, the service manager knows my car inside and out and is always so friendly and explains all the work in a manner that a woman can understand when it comes to car repairs (miracles do happen). What I am most impressed with this car dealership is that the general manager/owner, Paul Cotton will personally take customers home/pick-up when there car is being serviced this is a service that has gone by the way-side with big corporations in recent years and I am glad to see that Joe Cotton Ford appreciates every customer that walks thru there doors. It is this type of customer service that keeps me coming back to Joe Cotton Ford.

    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Amazing Car Buying Experience! 2017 Escape

    An overall amazing experience. Np pressure sales tactics. Extremely friendly an polite. All pricing and fees were discussed up front. The ...


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    An overall amazing experience. Np pressure sales tactics. Extremely friendly an polite. All pricing and fees were discussed up front. The buying process was quick, efficient and hassle free. We will definitely be buying from Joe Cotton again in the near future and will make sure that family and friends go there whenever possible. Best car buying experience I've ever had. Thank you so much! The wife and I love our new 2017 Escape!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Very loyal customer

    Worry free experience in sales and service. Family has been buying there for 3 generations


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    Worry free experience in sales and service. Family has been buying there for 3 generations

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since May 1999

Our family owned business is celebrating 42 years of serving Carol Stream, Il and the Chicago area.
-Loaner and Rental vehicles available
-Vehicle pick up and drop off now available till 8:30 PM Monday Thru Thursday
-24 Hour Tow Service
-ALL DAY SATURDAY SERVICE PROVIDED, till 2:00
-Quick Lube Service Available

"Our family owned business is celebrating 42 years of serving Carol Stream, Il and the Chicago area."