Reviews

Average Ratings

4.8
186 lifetime reviews.
  • Excellent Customer Service!!

    I have bought 2 used mini-vans from Joe Cotton Ford in the past 9 years and I have to say that I have had nothing but great service from both the ...


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    I have bought 2 used mini-vans from Joe Cotton Ford in the past 9 years and I have to say that I have had nothing but great service from both the sales team and the service department. Mike Tegtman, the service manager knows my car inside and out and is always so friendly and explains all the work in a manner that a woman can understand when it comes to car repairs (miracles do happen). What I am most impressed with this car dealership is that the general manager/owner, Paul Cotton will personally take customers home/pick-up when there car is being serviced this is a service that has gone by the way-side with big corporations in recent years and I am glad to see that Joe Cotton Ford appreciates every customer that walks thru there doors. It is this type of customer service that keeps me coming back to Joe Cotton Ford.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • Carivan Oil Change

    Very friendly and helpful, everyone is always smiling


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    Very friendly and helpful, everyone is always smiling

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great place to buy cars, great for service, too

    The service you provide is outstanding, and you always try to save us money when possible. Thank you.


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    The service you provide is outstanding, and you always try to save us money when possible. Thank you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • customer

    i always have a good experience at your service department. very professional


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    i always have a good experience at your service department. very professional

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Minor Servicing Needed

    Joe Cotton corrected the turn signal problem expediently. I appreciate their service. I also appreciated that they could fix the problem while I...

    Dealer Response

    We really appreciate your feedback! We hope to be of service to you again! Take care!


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    Joe Cotton corrected the turn signal problem expediently. I appreciate their service. I also appreciated that they could fix the problem while I waited.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback! We hope to be of service to you again! Take care!


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  • Recent Service Experience

    I was treated courteously and respectfully. All work was don with full transparency of issues and in a very timely manner.


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    I was treated courteously and respectfully. All work was don with full transparency of issues and in a very timely manner.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Long time customer

    I have been a customer at Joe Cotton Ford for more than 20 years. I have always been satisfied with their customer service and their cars, both us...

    Dealer Response

    Robert, thanks! It is great to hear our Staff took such great care of you! We hope to see you here again!


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    I have been a customer at Joe Cotton Ford for more than 20 years. I have always been satisfied with their customer service and their cars, both used and new. All of my vehicles have been serviced there during that period, and I expect I will continue to be a satisfied customer in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Robert, thanks! It is great to hear our Staff took such great care of you! We hope to see you here again!


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  • Great Experiance

    Working with Larry was a very painless experience. I never felt forced to buy anything. He helped me to find the car with the exact options I want...


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    Working with Larry was a very painless experience. I never felt forced to buy anything. He helped me to find the car with the exact options I wanted and didn't try selling me a car with different options just because it was on the lot. I got a very good price from the beginning and he was honest about everything. Highly recommended.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great car shopping experience x2!

    This is our second experience with Joe Cotton. Our salesman is not pushy. He is knowledgeable and worked with us on getting close to the price w...


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    This is our second experience with Joe Cotton. Our salesman is not pushy. He is knowledgeable and worked with us on getting close to the price we were hoping for. This is definitely my go to dealer for future purchases.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Recent purchase of Ford truck

    Great experience - John was a pleasure to work with - low key, but available when needed. They addressed issues that we brought up,

    Dealer Response

    We appreciate your feedback of our Staff's outstanding service! Please let us know if you have any additional questions about services you receive...


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    Great experience - John was a pleasure to work with - low key, but available when needed. They addressed issues that we brought up,

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your feedback of our Staff's outstanding service! Please let us know if you have any additional questions about services you received and thank you again for choosing Joe Cotton Ford!


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