I have bought 2 used mini-vans from Joe Cotton Ford in the past 9 years and I have to say that I have had nothing but great service from both the sale...s team and the service department. Mike Tegtman, the service manager knows my car inside and out and is always so friendly and explains all the work in a manner that a woman can understand when it comes to car repairs (miracles do happen). What I am most impressed with this car dealership is that the general manager/owner, Paul Cotton will personally take customers home/pick-up when there car is being serviced this is a service that has gone by the way-side with big corporations in recent years and I am glad to see that Joe Cotton Ford appreciates every customer that walks thru there doors. It is this type of customer service that keeps me coming back to Joe Cotton Ford.
My service visits are always pleasant. Work performed was conducted in a professional and timely manner.
Neil, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Safe travels!
I ALWAYS get top-notch service at Joe Cotton! My family has purchased all of our cars from here for over 30 years.
Great service. Highly recommended!!! That’s all I have to say about that!
Had an issue with the car that still persists almost 6 years later. After several attempts they eventually gave up. One time they didn't even screw ...the panel on the bottom of the car after an oil change, the front panel fell off on the highway and the back panel made of metal got stuck to the road and bent. Car had to be towed back to dealership. All they gave me after all that was a couple of free oil changes.
I have done business with JCF for 27 years. If they did not provide excellent service, I would not still be with them.
Barbara, your comments keep us motivated and working hard for all our guests! At Joe Cotton Ford, we value our customers and we look forward to seeing... you on your next visit. Take care!
Customer service was outstanding. I was treated as if I was family. My husband is disabled and they took very good care of him.
As Always, I found the service to be dependable and done in a relatively short time. Thanks for the great service.
Other than the young man neglecting to put back on the center cap in the rim after tire rotation - service was good. Had to come back next morning bef...ore leaving for out of town to retrieve
My car was serviced in a reasonable time frame with pleasant conditions in the waiting area.
William, your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Saf...e travels!