Reviews

Average Ratings

4.9
553 lifetime reviews.
  • Great & Friendly People

    The people are very friendly and not intimidating to me.... The offer was great & it was not too long of a wait when purchasing my car... The dea...


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    The people are very friendly and not intimidating to me.... The offer was great & it was not too long of a wait when purchasing my car... The dealership was clean and neat!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service Department Top Notch with Adam

    Working with Adam is a complete pleasure. He treats me like family and is extremely knowledgeable about every factor involving my vehicle. His y...


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    Working with Adam is a complete pleasure. He treats me like family and is extremely knowledgeable about every factor involving my vehicle. His years of experience certainly come through with his detailed explanations and warm demeanor. Thank You for a great experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Awesome Service!

    Jason was super efficient and knowledgeable about all the details of the transaction. I was in and out of there in under 2 hours, including sales...


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    Jason was super efficient and knowledgeable about all the details of the transaction. I was in and out of there in under 2 hours, including sales, finance and delivery of the vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service

    I came in for my car service. I had a great easy experience. Richard Cruz was very helpful. He explained everything that would be done to my car t...


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    I came in for my car service. I had a great easy experience. Richard Cruz was very helpful. He explained everything that would be done to my car that day. After I picked up my car he again explained all the details regarding my cars service. I hope to have him help me at my next car maintenance service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Service conducted on 11.10.17

    On November 10, 2017 I had my E-350 serviced at House of Imports. Upon arrival I was greeted by a service department greeter, who immediately foun...


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    On November 10, 2017 I had my E-350 serviced at House of Imports. Upon arrival I was greeted by a service department greeter, who immediately found my service representative, Adam. Adam immediately knew why I was there sand quickly created the paperwork necessary for my service. In short order the car was returned to me washed outside and cleaned inside ready for me to take on the day. House of Imports, and Adam specifically are "The Best"!! They are the only individual/organization allowed to touch this vehicle. I highly recommend them to cover all your Mercedes Benz needs...

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 2018 Mercedez Benz C Class

    Good Facility, Plenty Inventory, Helpful Friendly Staffs, Speedy, Honest and Fair Dealing


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    Good Facility, Plenty Inventory, Helpful Friendly Staffs, Speedy, Honest and Fair Dealing

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • DREAM CAR AND DEALERSHIP - KEEPS ME COMING BACK

    I am a loyal customer to House of Imports ever since ending my Residency. Once again, they proved to me why I keep going back. This time, I leas...


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    I am a loyal customer to House of Imports ever since ending my Residency. Once again, they proved to me why I keep going back. This time, I leased a 2018 Mercedes E63 AMG - it is absolutely ridiculous! SAMEER is an amazing Sales Associate who goes above and beyond to ensure his client's expectations/desires are consistently exceeded. If you want to locate the best car, and at the best deal, go to House of Imports and ask for Sameer - you will not be disappointed.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • I'M BUYING A NEW CAR

    I'M SO HAPPY WITH A NEW CAR JUST PURCHASE FROM THEM


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    I'M SO HAPPY WITH A NEW CAR JUST PURCHASE FROM THEM

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • E400 wagon

    Super fast; great price; nice and efficient staff. Love the car.


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    Super fast; great price; nice and efficient staff. Love the car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • GLK 70,000 Service

    I have moved farther away from Brea to Long Beach but I always come back to House of Imports for the great service Jag provides. As always, Jag i...


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    I have moved farther away from Brea to Long Beach but I always come back to House of Imports for the great service Jag provides. As always, Jag is professional, pleasant to work with, and always provides excellent service. I did have one issue with your service department this round. I had two alerts on my car for a front and rear light, which I mentioned upon dropping it off. When Jag called me to say the car was ready I asked about the lights and he advised that the service department only said the front light needed changing. When I picked up my car and started it, the alert for the back light was right there. A little disappointing that such an obvious feature was missed. Makes me wonder how thorough my service was. Since I picked up my car after 5:30 the service department was closed so I left without this item being fixed.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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