Reviews
Exemplary service!
Exemplary service! Their techs and service consultants - Dominique - know MB! I've been a client since 98 and have always experienced outstanding service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear you had such a positive experience with us, Rafa! If you need more help, our team is available to talk -- safe travels!
Sam Hwang and his team (Jimmer) were excellent and
Sam Hwang and his team (Jimmer) were excellent and extremely polite and helpful in this scary and difficult process of getting a new car. We leased a new C-class for my wife and they made it painless and easy. We were treated with kindness and very happy with their service and the deal given. Thanks Sam and Team!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Steve, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests, and we look forward to your next visit!
House of imports has been my home for buying my Mercedes
House of imports has been my home for buying my Mercedes vehicles over the years and they continue to amaze with their selection of outstanding vehicles, customer service from sales to service. I just purchased my 7th vehicle from there & looking forward to my next purchase already?
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Rodney, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Service was excellent, Dominique and team were attentive
Service was excellent, Dominique and team were attentive and courteous. Vehicle was ready upon arrival.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be supportive during your experience here at House of Imports. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sabrina helped me to give me professional advise and
Sabrina helped me to give me professional advise and fixed my car. Fast and Perfect service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
I made appointment with Jung Hwa she was very friendly
I made appointment with Jung Hwa she was very friendly and nice I'm so happy with service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Exceptional service.
Exceptional service. Always clean, professional and friendly service. I have never left there dissatisfied or unhappy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Margo, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Abraham was friendly and professional.
Abraham was friendly and professional. No complaints, it was pleasant first lease experience. Charging is easy and it seems like it is also a long range for the milege so far.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Mario Chavez was excellent.
Mario Chavez was excellent. I would refer him to anyone looking for a Mercedes Benz. He was helpful and knowledgeable about the functionality of the car. I wish I could have spent more time with him to understand all the bells and whistles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Rick, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Friendly and helpful only compliments is the first front
Friendly and helpful only compliments is the first front door separately from each other arw not handle cap access no automatic doors and steps to the door handy cap park across next to parts a distance away to walk and only one handy cap space. Waiting area has a coffee machine but no snack or treats bottle water is nomally out. You will be there a few hours to do paper work no vendor's machine which bmw and Mercedes should have apples, oranges or fruits or other amazing snacks (as the lexis dealer has) employees need to stop taking all the bottle water those are for customer or guess awaiting
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.