Reviews
They are pleasant and efficient to deal with....
They are pleasant and efficient to deal with. Communication is key in good service and they meet that very well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hands down, best dealership on the planet! My family...
Hands down, best dealership on the planet! My family vehicles have been serviced there almost 25 years! Long before I owned a Cadillac, the service department's treatment and attention to my needs was outstanding! Harry, Steve and Glen in the Service Dept. are professional and caring, their outstanding customer service and treating me like family is truly what "sold" me on owning a Cadillac! I just purchased my 2nd Cadillac from Plaza, and discovered the sales team is just as stellar as the service team! Jesse was kind, helpful, patient, no pressure, a gem! Mark in finance was fabulous as well! From service to sales, Plaza is tops!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They are a top notch dealership with an excellent service...
They are a top notch dealership with an excellent service department! Thank you, I love my Cadillac
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Informative, courteous and no pressure to make a sale!...
Informative, courteous and no pressure to make a sale! That describes Rick and Johnathan and the entire staff!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
5 stars first class dealership service dept is the best...
5 stars first class dealership service dept is the best polite very experienced sales dept and mgt the best
- Customer service 1.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone is very professional, friendly, knowledgeable...
Everyone is very professional, friendly, knowledgeable and very helpful. Thank you very much and I will recommend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We got a lovely car but it took too long from arriving to...
We got a lovely car but it took too long from arriving to leaving. Everyone was professional and knowledgeable. Overall we were happy with the experience.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Service department is always friendly and waiting room...
Service department is always friendly and waiting room environment is pleasant ! Always a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They are warm helpful do their best to satisfy all the...
They are warm helpful do their best to satisfy all the customers and they are always being very helpful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best people to deal with. Never any arguments, but...
Best people to deal with. Never any arguments, but always anxious to make the customer number one
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
