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Plaza Cadillac

(1,817 reviews)
Visit Plaza Cadillac
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (352) 702-3162 (352) 702-3162
Used (352) 702-3164 (352) 702-3164
Service (352) 702-3166 (352) 702-3166

Reviews

(1,817 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Plaza Cadillac from DealerRater.

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The experience was fine. I did not purchase the vehicle...

The experience was fine. I did not purchase the vehicle as we could not come to an agreement on figures but they were pleasant, attentive and not pushy in the least. The sales consultant was very nice - the finance manager I found condescending. In my experience I'd rate them a bit above the average when it comes to the car shopping / buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Always happy with service there ! They do an excellent...

Always happy with service there ! They do an excellent job . Always strive for customer satisfaction. . Great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was clean. Tables were distanced. Staff was polite...

It was clean. Tables were distanced. Staff was polite and knowledgeable. I was kept up to date on how things were going

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was very pleased with the service this week. My car was...

I was very pleased with the service this week. My car was picked up on time and returned within four hours. The Service manager Steve who helped me was very courteous and did every thing I requested. Have had 25 Cadillacs and this was one of the best, most convenient service experiences in the last 50 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick, professional and courteous. Went in for a safety...

Quick, professional and courteous. Went in for a safety recall and no one tried to upsell us on anything. Also we were able to utilize the free shuttle service to avoid waiting in the lounge. Very satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent experience at Plaza Cadillac service...

Excellent experience at Plaza Cadillac service department. Harry Akarcay is my advisor. He personally installed a new battery in an emergency. I didn't have an appointment but he got my problem solved and quite quickly too. Good friendly people too. I will have all future services completed at Plaza Cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I've also had a great experience that your dealership,...

I've also had a great experience that your dealership, out of all the ones I deal with, yours is the best.....thank you....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Anytime I have come in for service your service...

Anytime I have come in for service your service department people have always been polite and ready to help. Harry runs a great department in fact if he were a salesman I woukd always buy my cars from him. Thank you for having such a great service deotment!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The people in the service department are all very...

The people in the service department are all very helpful, from the valets to the service writers. They are attentive to your needs!! Harry is great and Steve is pretty content picking good as well. Thanks guys and keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We were happy with the service of Plaza Cadillac. The...

We were happy with the service of Plaza Cadillac. The work was completed on time. It was efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.