Skip to main content

Plaza Cadillac

(1,817 reviews)
Visit Plaza Cadillac
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (352) 702-3162 (352) 702-3162
Used (352) 702-3164 (352) 702-3164
Service (352) 702-3166 (352) 702-3166

Reviews

(1,817 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Plaza Cadillac from DealerRater.

Want to share your experience with this dealership?

Write a review

We were not told the truth by the finance manager Mark....

We were not told the truth by the finance manager Mark. He told us that Suncoast Credit Union. Would not give the number of months we requested. But Bank of America would so we signed with them. On Monday when I called the credit union and asked about it. They said it was never requested and they would. As soon as possible I am changing my loan to them. Mark I hope in the future you provide your customers with the truth. You will never get my business again nor any of my friends!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I’ve been a customer at Plaza for about six years and...

I’ve been a customer at Plaza for about six years and have been very pleased with the high level of service in both the sales and maintenance departments.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great thorough personal serviceexcellence x c c cc x x x...

Great thorough personal serviceexcellence x c c cc x x x x x c x c x x x x c XX x x c

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Friendly personnel- service as you would expect. Easy to...

Friendly personnel- service as you would expect. Easy to schedule the requested service. Service personnel are courteous, under stand your questions, concerns and problems / issues your vehicle may be having. Great to deal with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My car was checked over because of a failure to start the...

My car was checked over because of a failure to start the previous week and a new battery had to be installed. Everything was great. They washed the car and it look very nice. They did forget to put a Nitrogen valve cap on one of my tires.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was very pleased with your dealership, I arrived about...

I was very pleased with your dealership, I arrived about 20 min. Early for my service and was greeted my personnel opening the dealership, at 7:25 Steve met me and took my car for service. Service complete in a little over an hour with a car wash. Very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have purchased four cars from this dealership. My...

I have purchased four cars from this dealership. My salesman always makes it a point to see me when I am in for service. Everyone I come in contact with are very customer focused.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very pleased with Dealership, Service Advisors we’re...

Very pleased with Dealership, Service Advisors we’re friendly, helpful and professional. Vehicle was serviced correctly in a timely manner and returned timely and very clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

You have been servicing our vehicle for the past ten...

You have been servicing our vehicle for the past ten years now and we have always experienced very professional, knowledgeable and courteous service. Thanks especially to Harry and Steve!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was very impressed with my Sales and Leasing...

I was very impressed with my Sales and Leasing Professional Rick Jimenez. He covered the facts of my new vehicle 100 percent!😊The folks at dealership were pleasant and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.