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Plaza Cadillac

(1,817 reviews)
Visit Plaza Cadillac
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (352) 702-3162 (352) 702-3162
Used (352) 702-3164 (352) 702-3164
Service (352) 702-3166 (352) 702-3166

Reviews

(1,817 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Plaza Cadillac from DealerRater.

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Jim showed up promptly, corrected the problem quickly. I...

Jim showed up promptly, corrected the problem quickly. I couldn’t hope for a better result. He replaced the the battery and set up the vehicle to run again

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Harry, Steve and the rest of your maintenance service...

Harry, Steve and the rest of your maintenance service department are awesome people!! Great customer service. One thing, you need to make car loaners available

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Rick went the extra mile for me to ensure I made an...

Rick went the extra mile for me to ensure I made an educated decision Friendly & showed me all the features of my new XT5. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Plaza Cadaillac is the best dealership you can work with....

Plaza Cadaillac is the best dealership you can work with. They are courteous, professional and put the customer’s best interest first and foremost. I strongly recommend Plaza for your automobile maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service. It amazes me that my car talks to...

Excellent service. It amazes me that my car talks to their computer, but I got a call from them that an oil change was due.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

No pressure. Didn't waste our time showing us something...

No pressure. Didn't waste our time showing us something that we did not want. Fair pricing. Robbie took the time to show us some features that we didn't know about.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

As is expected the service at Plaza Cadillac was fast and...

As is expected the service at Plaza Cadillac was fast and done right. It takes a lot of planning and scheduling by Harry and Steve who are always there to listen to what’s going on with your Cadillac and get it by the Technicians that so it right. Thank you for the service you provide us with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service department, affordable price and top...

Excellent service department, affordable price and top notch customer service. I would definitely recommend Plaza Cadillac. I live out of state and I feel their prices are very fair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fast and reliable assistance for dead battery. Will use...

Fast and reliable assistance for dead battery. Will use this dealer for all my service needs. Very impressed with the service department technician's willingness to answer all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I'm from Ohio,but I own a house in the Village's. During...

I'm from Ohio,but I own a house in the Village's. During my drive down. My service engine light came on so I called Plaza Cadillac for service. They got me in the very next morning and completed my service in 1 hour. I would highly recommend this dealership. They get 5 stars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.