Reviews
Great service and customer service very clean place
Great service and customer service very clean place there’s free coffee and water too.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Marlon, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!
Dealer staff was friendly and professional and helped me
Dealer staff was friendly and professional and helped me and my wife find the right car for us. The deal process was easy and straightforward with no high pressure to accept something we didn’t want, the financing process was easy as well. Great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
I bought a number of cars over the last few years from
I bought a number of cars over the last few years from different dealerships, but Jane was the best sales person I have worked with by far. Super friendly, honest, open and patient with all my questions and going the extra mile with everything I needed to be able to trade in my old car and drive off with a new one, making the whole experience a breeze. The whole team at Valencia BMW was top notch and I am looking forward to coming back for my future car needs. If you are looking for a new car, check out Valencia BMW and ask for Jane!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Bob Rowlands to me is a very honest service advisor.
Bob Rowlands to me is a very honest service advisor. Part of the process is the video of the diagnosis and parts removed and replaced. The mechanic also gives additional recommendations. I am always satisfied.I took my car home very confident it was done on BMW specs. It is all about trust!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
They are timely and efficient.
They are timely and efficient. Honest about what is needed and don’t try to sell me things I don’t need
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great guys, dealership, service and price.
Great guys, dealership, service and price. Good selection of cars and knowledgeable and professional sales people.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Sam, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Horrible attitude in the Service department .
Horrible attitude in the Service department .. will never go back to this dealership for anything
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (661) 200-9111 to discuss what we can do to help.
No thank you... Will not be returning to your Dealership for anything.
Everything from start to finish was exceptional.
Everything from start to finish was exceptional. Mezan the sales person is the best and made my experience extraordinary.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
Excellent Costumer Service.
Excellent Costumer Service. Helpful and friendly people. Best dealership that we encounter. The Only problem we have is the finance dept., It takes longer because only one person working.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Great Costumer Service!
Great Costumer Service! This is one of the best dealerships i have ever been to.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.