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Sales 8:30 AM - 9:00 PM
Service 7:00 AM - 7:00 PM
Mon 8:30 AM - 9:00 PM
Tue 8:30 AM - 9:00 PM
Wed 8:30 AM - 9:00 PM
Thu 8:30 AM - 9:00 PM
Fri 8:30 AM - 9:00 PM
Sat 8:30 AM - 9:00 PM
Sun 10:00 AM - 8:00 PM
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed
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Reviews

4.9
135 lifetime reviews.
  • Service Leader Frank Phillips: Outstanding Service

    Frank Phillips Lead Service Advisor at DTLA Mercedes Benz provides outstanding customer service. He is always current on the needs of my vehicle ...


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    Frank Phillips Lead Service Advisor at DTLA Mercedes Benz provides outstanding customer service. He is always current on the needs of my vehicle and he listens to my concerns. He makes sure that when I leave the facility I am satisfied with the service I have received.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Ivan Velasco, Service Expert

    Ivan Velasco picked up right where Fredi Urieta, who was also great, left off at Downtown LA Motors. (Fredi started assisting me but informed me ...


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    Ivan Velasco picked up right where Fredi Urieta, who was also great, left off at Downtown LA Motors. (Fredi started assisting me but informed me that it was his last day that location.) Their knowledge and professionalism lives up to the Mercedes brand. They made me feel welcomed and valued. Fredi told me that Ivan would take care of me and he did just that. It was as if I were his original customer. I appreciated that and would definitely like to work with him again. He was very courteous and professional in taking care of my car service. Thank you. Best regards, Isophine

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Needed a new key

    David Khachatryan was extremely helpful and prompt. He answered all of my concerns and was very professional. I highly recommend seeing David for ...


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    David Khachatryan was extremely helpful and prompt. He answered all of my concerns and was very professional. I highly recommend seeing David for service. Thanks David!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since September 1998

Downtown LA Motors Mercedes-Benz is part of The Shammas Automotive Group. A private family-owned organization.

As the flagship of our group, Downtown LA Mercedes-Benz has been at the forefront of bringing the quality, safety and prestige associated with one of the world's best-known brands to clients all over Southern California. In fact, since opening at our current location in 1970, no other dealer has delivered more new Mercedes-Benz vehicles to its clients than Downtown LA Mercedes-Benz. Well over 55,000 vehicles and still counting!

"Please contact the Internet Sales Staff for new and used vehicles"