New 866-258-1690 Dealer Website
Used 888-547-7129 Email Dealer
Service 888-837-3755

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Sales 8:30 AM - 9:00 PM
Service 7:00 AM - 7:00 PM
Mon 8:30 AM - 9:00 PM
Tue 8:30 AM - 9:00 PM
Wed 8:30 AM - 9:00 PM
Thu 8:30 AM - 9:00 PM
Fri 8:30 AM - 9:00 PM
Sat 8:30 AM - 9:00 PM
Sun 10:00 AM - 8:00 PM
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed
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Reviews

4.9
Average based on 121 reviews
  • Great Service provided

    This was my first Luxury vehicle purchase, and I was Blessed with a true salesman Gary Krboyan. He greeted us at the door before we entered the sh...


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    This was my first Luxury vehicle purchase, and I was Blessed with a true salesman Gary Krboyan. He greeted us at the door before we entered the showroom, and took his time with my wife and I even though we had said we were only there to look. That's a salesman, showing and explaining his product with no guarantees. It was a pleasant experience for us. This was my first time using Downtown LA Motors service Juan Kim was very attentive to my needs, he explained everything very well and my loaner vehicle was filled and ready to go. Thumbs up Juan.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Barry Murphy

    Barry Murphy is very helpful and satisfied with the quality of service at this facility. Furthermore downtown LA Motors have a nice waiting area w...


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    Barry Murphy is very helpful and satisfied with the quality of service at this facility. Furthermore downtown LA Motors have a nice waiting area while waiting for the vehicle being service

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Barbara Jones

    Thank you Downtown Mercedes-Benz for excellent service to my vehicle and customer service from my sales rep Tino Eyvazian. Tino is also willing t...


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    Thank you Downtown Mercedes-Benz for excellent service to my vehicle and customer service from my sales rep Tino Eyvazian. Tino is also willing to help get you in and out with no problems. He is wonderful and I am glad he is back! Sincerely, Barbara Jones

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since September 1998

Downtown LA Motors Mercedes-Benz is part of The Shammas Automotive Group. A private family-owned organization.

As the flagship of our group, Downtown LA Mercedes-Benz has been at the forefront of bringing the quality, safety and prestige associated with one of the world's best-known brands to clients all over Southern California. In fact, since opening at our current location in 1970, no other dealer has delivered more new Mercedes-Benz vehicles to its clients than Downtown LA Mercedes-Benz. Well over 55,000 vehicles and still counting!

"Please contact the Internet Sales Staff for new and used vehicles"