New 866-258-1690 Dealer Website
Used 888-547-7129 Email Dealer
Service 888-837-3755

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.9
131 lifetime reviews.
  • Service Leader Frank Phillips: Outstanding Service

    Frank Phillips Lead Service Advisor at DTLA Mercedes Benz provides outstanding customer service. He is always current on the needs of my vehicle ...


    Show Full Review

    Frank Phillips Lead Service Advisor at DTLA Mercedes Benz provides outstanding customer service. He is always current on the needs of my vehicle and he listens to my concerns. He makes sure that when I leave the facility I am satisfied with the service I have received.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Buying a new car

    Kwang Byon is very nice and kind to buy a car.. In future I am going to refer to my friends..


    Show Full Review

    Kwang Byon is very nice and kind to buy a car.. In future I am going to refer to my friends..

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Maintenance of my GL

    Frank Phillips of Downtown LA Motors (Mercedes Benz) in the maintenance department is a rock star and has always taken care of my vehicle and me.


    Show Full Review

    Frank Phillips of Downtown LA Motors (Mercedes Benz) in the maintenance department is a rock star and has always taken care of my vehicle and me.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great service from the pro

    Leo Liu helped me getting my warranty service and had a great experience. If you need service, go see Leo!


    Show Full Review

    Leo Liu helped me getting my warranty service and had a great experience. If you need service, go see Leo!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Certified used purchase

    Art Magsayo was amazing. He was able to get my financing approved over the phone and had everything ready for me when I arrived for my appointmen...


    Show Full Review

    Art Magsayo was amazing. He was able to get my financing approved over the phone and had everything ready for me when I arrived for my appointment. Was by far the easiest vehicle purchase I have ever experienced. They even offe free car washes!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Excellent service

    Excellent attention, friendly, prompt response willing to help.


    Show Full Review

    Excellent attention, friendly, prompt response willing to help.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Service surveys

    This is my second visit to DTLA service department both experiences have been excellent. I would recommend them to anyone that drives a Mercedes b...


    Show Full Review

    This is my second visit to DTLA service department both experiences have been excellent. I would recommend them to anyone that drives a Mercedes benz . Tino my service tech does an excellent job.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • No headache, smooth purchase.

    I have purchased numerous cars in the past and most were bad experience either with the sales or so called manager. But this time with DTLA Merced...


    Show Full Review

    I have purchased numerous cars in the past and most were bad experience either with the sales or so called manager. But this time with DTLA Mercedes is different. Ola Amosun was great. The whole process was smooth and easy. Thank you Ola.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Knowledge and efficiency.

    Mr. Jerry Dilanchiyan is my service advisor on the day when I come in for my first time service. his knowledge and efficiency service has been m...


    Show Full Review

    Mr. Jerry Dilanchiyan is my service advisor on the day when I come in for my first time service. his knowledge and efficiency service has been made the whole process smoothly well done. Thank you very much. Eliza Tsui

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Excellent sales team

    Bill Woodman handled our leasing process in a fantastic way! He is a true professional and made us feel comfortable with all aspects of delivery o...


    Show Full Review

    Bill Woodman handled our leasing process in a fantastic way! He is a true professional and made us feel comfortable with all aspects of delivery of our new car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review