Fletcher Jones Motorcars

(4.8) 1864 reviews

Dealer on Cars.com since October 1998

Currently in stock!

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Today's Hours

Sales 8:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM
Mon 8:00 AM - 9:00 PM
Tue 8:00 AM - 9:00 PM
Wed 8:00 AM - 9:00 PM
Thu 8:00 AM - 9:00 PM
Fri 8:00 AM - 9:00 PM
Sat 8:30 AM - 8:00 PM
Sun 10:00 AM - 8:00 PM
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 1:00 PM
Sun Closed

Reviews

4.8
1864 lifetime reviews. Includes reviews of Fletcher Jones Motorcars from DealerRater.com
  • Fantastic Experience

    This is the fourth vehicle our family has purchased over the years and Eric is the best. I got exactly what I wanted and the overall experience was t

    ...

    op notch! Irwin delivered my vehicle and did a fantastic job explaining the features of the car and setting it up to my specifications. Will not go anywhere else for anything Mercedes Benz!

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Ardy. Congratulations on your fourth Mercedes-Benz! Your loyalty to us is truly valued. We're very excited to hear that Eric and Irwin continue

    ...

    to exceed the level of your expectations to provide you with a wonderful experience. As always, we look forward to assisting you again. Thank you, Heather Lewis-Client Care Manager


  • Could not be more pleased

    Yes, of course, I love my new car, but my experience with the Sales staff was also outstanding. The communication was terrific every step of the way.

    ...

    Everyone from the sales floor, to finance, to delivery was vert attentive. Nobody dropped the ball and everyone responded immediately to my inquiries.

    Customer Service
    Not Applicable
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Fletcher Jones Motorcars

    Hi SeaCris, We appreciate you taking the time to write a review about your recent experience. It is exciting to hear that our associates provided you

    ...

    with outstanding service throughout your visit with us. Congratulations on your new Mercedes-Benz! We look forward to assisting you again in the future. Kind regards, Heather Lewis Client Care Manager


  • top rate service

    i am a repeat customer for years due the facility and the services staff always provide the best ,with a good location with reach from home or work

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    Fletcher Jones Motorcars

    Hello Jimmy, We value your loyalty and are thrilled to hear our team continues to provide you with the best service possible. As always, we look forw

    ...

    ard to providing you with another exceptional experience. Kind regards, Heather Lewis Client Care Manager


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Service & Repair

Service Reviews

4.8

455 lifetime reviews of the Service Department.
Includes reviews of Fletcher Jones Motorcars from DealerRater.com

  • top rate service

    i am a repeat customer for years due the facility and the services staff always provide the best ,with a good location with reach from home or work

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    Fletcher Jones Motorcars

    Hello Jimmy, We value your loyalty and are thrilled to hear our team continues to provide you with the best service possible. As always, we look forw

    ...

    ard to providing you with another exceptional experience. Kind regards, Heather Lewis Client Care Manager


  • always perfect!

    I live in Long Beach and drive to Newport Beach for a reason. Exceptional Service and a posh atmosphere. Quick and easy. Thank you Peter Dillon!

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    Fletcher Jones Motorcars

    Hello Pbozanich, We appreciate you going the extra mile to allow us the opportunity to deliver the world-class experience! It is great to hear that o

    ...

    ur associates like Peter delivered the level of service we strive for. Thank you for your kind review. We look forward to assisting you again. Sincerely, Heather Lewis Client Care Manager


Read all Service & Repair reviews
Service Pricing

    Tire Rotation

    $35 and up*

    Air Filter Replacement

    $119.95 and up*

    Brake Inspection

    Complimentary

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 3 Offers on 3 Models

About Our Dealership

Dealer on Cars.com since October 1998

Looking for a new or pre-owned Mercedes-Benz in Orange County and the greater Southern California region? Fletcher Jones Motorcars' inventory, exceptional offers and drive for excellence make us the Mercedes-Benz center to visit. When you acquire a new or pre-owned Mercedes-Benz from Fletcher Jones Motorcars, Newport Beach you will become a Preferred Fletcher Jones Client receiving exclusive benefits. Call us today or visit us and see for yourself why we are the Nation's #1 Mercedes-Benz center for the 18th consecutive year! Contact us at contact@fjmercedes.com Number One Claim based on MBUSA New and Pre-Owned Sales Results 12/31/16.

"The Nations #1 Mercedes-Benz center for the 18th consecutive year! 12/31/16"
Fletcher Jones Motorcars
3300 Jamboree Rd Newport Beach, CA 92660
New (949) 531-6753
Used (949) 274-9180
Service (949) 891-0544
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