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If you are looking for the most attentive and honest sales rep, look no further than JB Siribandan at Fletcher Jones Mercedes Benz of Newport Beach. JB... will go out if his way to make a great deal happen. As far as service is concerned, JB is the best!!! Keep up the great work JB!!! I’ll definitely go back to Fletcher Jones for my next Mercedes because of your awesome service!!! JR Roca—-
Hi Junior, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional experience with JB. Congrats on your new Mercedes-Be...nz. Kind Regards, Trevor Thornley Guest Relations Manager
Katelyn, Thank you for the excellent service during my B Service plus visit. Managed to swift through the process expeditiously when I dropped off and... picked up my car.
Hi Anthony, Thank you for the 5 star rating! Our team is happy to hear about your wonderful service experience with Katelyn. We look forward to seein...g you at your next scheduled service interval. Kind Regards, Trevor Thornley Guest Relations Manager
Thank you John Baskin for the amazing hassle free car buying experience. I live in SD and came up at 9am and was out the door by 10am! Had everything I... wanted already for me which is great for a busy professional. I already recommended Fletcher Jones and John to a friend!
Hello JMott. Thank you for your feedback on John and for going the extra mile to shop with us. Your recommendation is truly a gift. It is wonderful to... know that our team made finding the perfect Mercedes-Benz quick and easy. Congratulations on your purchase! We hope to provide you with another excellent experience in the future. Best, Heather Lewis-Client Care Manager
Alex Gunkut great sales person. He make car buying easy. He was professional and friendly. I will recommend Alex Gunkut to family and friends. Five *****.
Hi Guest, Thank your for the 5 star rating! Our team is delighted to hear that you had an exceptional experience working with Alex. We look forward t...o working with you again. Kind Regards, Trevor Thornley Guest Relations Manager
Beginning with a call the evening before my visit, the staff were attentive, and located vehicles that were to my liking. They even found ways to customize... my vehicle where it was lacking certain features that I wanted. A truly delightful experience and in approximately 4 hours, I traded in my vehicle and drove home with a 2018 Mercedes ! My sales consultant, Patrick Brady, made the purchase experience pleasant and smooth sailing all the way!
Hi S.J., Congrats on your recent purchase! Thank you for sharing your exceptional purchase experience with Patrick! We look forward to assisting you ...with all of your Mercedes-Benz needs. Kind Regards, Trevor Thornley Guest Relations Manager
This was the easiest process of buying a car that I have ever had in my life. Credit to James Sullivan, Brock, Tom Johnson for their professionalism.... I will be a repeat customer.
Hi Gabe, Congrats on your new Mercedes-Benz! Our team is happy to hear about your great experience with James, Brock and Tom. Thank you for your revi...ew. Kind Regards, Trevor Thornley Guest Relations Manager
My service advisor Tony irvani is a pleasure to deal with and I've dealt with him before and he's the best of the best makes for a nice experience
Hi Guest, Thank you for the 5 star review and sharing your outstanding experience with Tony. We look forward to serving you again. Kind Regards, Tr...evor Thornley Guest Relations Manager
This dealer by far is the best I've gone to that truly is into really coddling the customer in exceptional service. They truly care about their customers.
Hi Miles, Thank you for the outstanding 5 star review and kind feedback. We appreciate your business and look forward to serving you again soon. Kin...d Regards, Trevor Thornley Guest Relations Manager
From the service advisor to the time I received my car back after being fixed it was a very good experience and they provided me water each time!
Hi Ibadbarabua,Thank you for the 5 star rating! Our team is happy to hear about your exceptional service experience with Brennen. We look forward to s...erving you again at your next scheduled service interval.Kind Regards,Trevor ThornleyGuest Relations Manager
Mr Brennen Jacobson is very knowledgeable and professional, friendly,kind. I truly appreciate it his excellency and great customer service !! The job... was well done in timely matter. Thank you
Hi Christine, Thank you for your 5 star rating and sharing your outstanding experience in service with Brennen. Our team appreciates your business an...d looks forward to serving you again. Kind Regards, Trevor Thornley Guest Relations Manager