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Reviews

5.0
151 lifetime reviews.
  • Truly a great experience

    I would like to mention Joey Gio sales person at Joe Rizza Ford North Riverside. We are very happy with Joey services. During our first visit Joey...

    Dealer Response

    Raman, thanks so much for the nice review! Joey is a key component of our team here at Joe Rizza Ford of North Riverside and he will be very happy...


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    I would like to mention Joey Gio sales person at Joe Rizza Ford North Riverside. We are very happy with Joey services. During our first visit Joey did not try haggle prices he just agreed on the prices we received on email. We have been visited few other dealerships and everywhere even after we received confirmed price on email they try to haggle and keep changing prices. But Joey did not do that at all and stick to what he told us on our first visit. Did not push us to purchase or put any pressure on us. Which was quite a new experience for us from a dealership sales person. In general I do not understand why most of the dealerships relay on old marketing tactics even in today's time when consumer is so much aware and always prepared before even visiting any dealership. To my perspective car manufacturers should provide guidelines and may be marketing pointers to dealerships to leave those old tactics in today's Internet age. Joey Gio in particular is a great example the way he done all the things from start to end. Even after the sale he was responsive on my emails and called me many times to answer my questions. I will going to recommend Joe Rizza and Joey in particular to our friends. Truly a great and honestly unexpected pleasant experience from Joey Gio and Joe Rizza Ford North Riverside.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Raman, thanks so much for the nice review! Joey is a key component of our team here at Joe Rizza Ford of North Riverside and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Take care! Best regards, Nora Rizza- Customer Service Manager- nrizza@rizzacars.com


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  • Great Service

    I liked that everything I asked for was done...even installed a new hubcap that I supplied during the tire rotation.

    Dealer Response

    Ginger, thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do ...


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    I liked that everything I asked for was done...even installed a new hubcap that I supplied during the tire rotation.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ginger, thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear that your overall experience with us has been pleasant. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com


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  • Excellent staff, friendly and helpful

    I was extremely happy with every aspect of my experience here! Everyone was friendly and helpful. I found exactly the car I wanted, with just th...

    Dealer Response

    Congratulations on your new vehicle, Ryan! We try to create a friendly and professional experience for all of our customers, and it's encouraging ...


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    I was extremely happy with every aspect of my experience here! Everyone was friendly and helpful. I found exactly the car I wanted, with just the right features.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle, Ryan! We try to create a friendly and professional experience for all of our customers, and it's encouraging to know that our team was able to show you that. If you need anything else at all, please come back to see us. Also, check us out on Facebook and Twitter for exclusive content and deals. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com


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