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I gladly go above and beyond to accommodate the needs of my clients. Not looking to purchase a car just yet? No problem, I would be more than happy to simply sit down and help you determine what fits you best and explain all the benefits and features of my Toyota's and any of my off-brand inventory.","emailTxt":"sgendreau@liacars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/4734d16c3d7a.jpg","drDealerId":28887,"dealerEmpStartDtUtc":"1475280000","industryStartDtUtc":"1475280000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":420348,"personPtyId":31142278,"firstName":"Jerzy","lastName":"Bielski","titleText":"Sales & Leasing Consultant","emailTxt":"jbielski@liacars.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/f485e3b9665c.jpg","drDealerId":28887,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":493999,"personPtyId":39272565,"firstName":"Louis","lastName":"Joseph","titleText":"General Manager","shortBioText":"I have been in the automotive industry since 1991, much of my career has been spent as a Finance director, I am enjoying my new position as General manager, I am customer focused and committed to delivering a time sensitive, fun experience that rewards our clients with a no hassle streamlined process. \r\n\r\nStop in and say hello, I enjoy meeting all the good people that open our door everyday.","emailTxt":"ljoseph@liacars.com","combinedRecentReviewCnt":4,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/685eeac6e798.jpg","drDealerId":28887,"dealerEmpStartDtUtc":"1519862400","industryStartDtUtc":"681004800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":420372,"personPtyId":34063163,"firstName":"Christoper","lastName":"Peltier","titleText":"Sales Manager","emailTxt":"cpeltier@liacars.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/4f4c998fc937.jpg","drDealerId":28887,"dealerEmpStartDtUtc":"1459468800","industryStartDtUtc":"1185926400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":423218,"personPtyId":31186333,"firstName":"Justin","lastName":"Prescott","titleText":"TXM Service Drive Manager","emailTxt":"jprescott@liacars.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/c9be091ad89b.jpg","drDealerId":28887,"dealerEmpStartDtUtc":"1443657600","industryStartDtUtc":"1199145600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":450282,"personPtyId":33853794,"firstName":"Connor","lastName":"Crocker","titleText":"Sales Consultant","emailTxt":"CCrocker@Liacars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/6c6c5b8f228f.jpg","drDealerId":28887,"dealerEmpStartDtUtc":"1496275200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":420358,"personPtyId":33858916,"firstName":"Greg","lastName":"McClung","titleText":"Internet Sales Manager","shortBioText":"Eleven plus years in auto sales. 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Lia Toyota of Northampton

4.9 out of 5 (4.9) 417 reviews

Dealer on Cars.com since December 2013

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 4:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun 12:00 PM - 4:00 PM
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

4.9 out of 5 4.9
417 lifetime reviews. Includes reviews of Lia Toyota of Northampton from DealerRater.com
  • New 4-Runner
    May 4, 2015

    I recently purchased a new 4-Runner, and it was an excellent experience from the beginning. Andrew Murray's easy going attitude was a pleasant change ...of pace from the typical buying experience. He made the process a pleasure, and I love my new car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 4.2 out of 5
    Not stressful, enjoyable
    April 16, 2018

    One of the best car searching days I have ever experienced, Chris Wolf was very helpful, he didn't push he let me take my time

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
  • 5.0 out of 5
    Excellent buying experience
    April 11, 2018

    We had an excellent experience when selecting the 2018 Highlander. We met the salesman by chance when having regular service on our other Toyota in th...e fall of 2017. Our salesman keep in touch over the next few months. He set up multiple appointments to view used vehicles and other models before we went back to looking at the highlanders. Mike was helpful, knowledgeable of the product and not a pushy salesman, it took us quite a few months and many visits to select a vehicle. When we made the decision to move forward with the highlander in March of 2018 I contacted him on a Friday afternoon with an offer from another dealership and by the following day we were in Northampton completing the paperwork after easy negotiations. Our experience with everyone from sales to management and finance was excellent and all our questions were answered. All paperwork was completed and explained. On the day of pick up the car was ready on time and mike explained all the features of the vehicle and help set everything up. I would recommend not only mike but the entire dealership for anyone looking to purchase a vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
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Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Lia Toyota of Northampton from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Fluid Top-Off

    Complimentary

    Multi-Point Inspection

    Complimentary

    Oil, Filter Change

    $29.99 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 292 Offers on 18 Models

About Our Dealership

Dealer on Cars.com since December 2013

Lia Toyota of Northampton offers a large selection of New and Used inventory with full value reports and in market data. Visit us today at LiaCars.com!

BEST PRICE GUARANTEE
(New car purchases only. Find a lower price on the same vehicle with the same benefits and options and we'll meet or beat any advertised price from our competitors. Limited to dealerships within a 50 mile radius of purchase location.)

COMPLIMENTARY SHUTTLE SERVICE

FREE LOANER FOR OVER NIGHT SERVICE
(Major services only.)

"Lia Cars For Life"

Top Reviewed Employees

Sales & Leasing Consultant

Sales & Leasing Consultant

Sales & Leasing Consultant

General Manager

TXM Service Drive Manager

Internet Sales Manager

Business Development Center

Sales and Finance Manager

Sales Consultant

Appointment Coordinator

Sales & Leasing Consultant

Lia Toyota of Northampton
280 King St Northampton, MA 01060
New (888) 472-3101
Used (855) 229-8510
Service (866) 562-3361
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