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Bertera Chrysler Jeep Dodge RAM

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (130 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (130 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bertera Chrysler Jeep Dodge RAM from DealerRater.

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The sales man, was very professional.

The sales man, was very professional. All in uniform and all was very impressed. He did a great job making the experience pleasant. Just could not make a deal I could afford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Slimeball tactics.

Slimeball tactics. Bait and switch, actual price of vehicle 6k over what the sticker says...these guys are clowns. There service department has several police reports files for stealing parts off of people's jeeps and replacing them with broken garbage then challenges you to take them to court. Sleazy, greedy and unprofessional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Do yourself a favor and stay away.

Do yourself a favor and stay away. The service department is the worst I have ever been to. You will get your vehicle back worse than when you brought it and they will not help you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent customer service

I purchased a Durango this week from Betera. Carlos was my salesperson and was awesome! Very easy to work with and did not pressure me into anything. I am looking to purchase another vehicle ironically and will definitely use Carlos again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place to shop for a new car

I cannot say enough about how kind and patient my salesperson was Mr. J Torres is a true professional. I am so happy with the way I was treated, and pleased with with my new car. Marie E Litke

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great work

I had a very smooth car buying experience with the help of my salesman Carlos Torres he is the best I’ve ever dealt with buying a car he did everything he could to get me in the vehicle I wanted. After 4 days of talking And negotiations they did everything to make it possible for me to get in what I wanted. I am going to refer this dealership to who ever I know.Carlos was very easy to work with he s is the best I have worked with ever in all of my trips of car buying

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're happy to hear you had such a positive experience with our team! Thank you so much for your feedback.

First time buyer, nissan sentra, very technical!!!

My sales representative was Earnesto, he was extremely kind and patient with me through this whole buying process of my new vehicle. Earnesto found the right car for me which suits mypersonality. I look forward to more experiences with Bertera Dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're happy to hear you had such a positive experience with our team! Thank you so much for your feedback.

Darryl Wilson

Darryl Wilson has sold me cars over the past several years. I went in looking for a used vehicle with low mileage. The vehicle I wanted was just sold. He showed me the same car but it was a new 2021 Jeep Renegade Trailhawk, for just about the same price. I looked at the vehicle on Wednesday and purchased the vehicle that Saturday July 31, 2021. I am very happy with the attention given, his professionalism, and he is very courteous. I have recommended my friends and family to buy a car from Darryl. Richard and Katreen Shaver

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words! Have a great day!

Great experience

Trae made buying a new vehicle effortless and fun. I would highly recommend anyone looking into buying a vehicle to see him. Thank you Trae

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words! Have a great day!

I hadn't purchased a car in 17! Ben Cheney

Ben Cheney helped me to make a smooth transition from my old car to a new one. The car Jeep Compass was in my price range and I love it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5-star rating!