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Reviews

Average Ratings

5.0
22 lifetime reviews.
  • Satisfied Customer

    Overall I was very happy with this dealer experience. They were more than happy to help me with anything I wanted and they were very prompt with c...

    Dealer Response

    Thank you for your review! We appreciate your business and hope you are enjoying your new vehicle.


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    Overall I was very happy with this dealer experience. They were more than happy to help me with anything I wanted and they were very prompt with calling me with the additional information I needed the following business day. Everyone was professional, knowledgeable and friendly. They always offered coffee, water, etc. They were also very accommodating with the details of the sale and doing all they could to work around my schedule. Lastly, they respected my decisions to go with a basic model and did not continue to try and push me to add on "extras" that I didn't want.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review! We appreciate your business and hope you are enjoying your new vehicle.


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  • Satisfied once again

    I want to mention my salesman, Brian Smith, because he was the perfect BMW genius in my estimation! The car buying experience is always stressful ...


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    I want to mention my salesman, Brian Smith, because he was the perfect BMW genius in my estimation! The car buying experience is always stressful and even in phone conversations before I went in he put me completely at ease with his calm and professional manner. Brian was able to answer all questions to my satisfaction and went out of his way to explain in layman's terms features and benefits to this "non car/computer person". He was very patient with my neophyte grasp of the bells and whistles on this BMW 3 series, and showed me how these new features work very thoroughly. Kindest of all was Brian coming to my house to hook up my garage door opener, another cool feature. This is my fifth car from Flynn's and will certainly not be my last. Thank you both for your kindness and consideration. Sincerely, Michael N.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service & purchase experience

    I purchased a bmw x1 from out of state and Brian Smith was the epitome of professionalism, answering questions by email promptly and offering to m...


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    I purchased a bmw x1 from out of state and Brian Smith was the epitome of professionalism, answering questions by email promptly and offering to make a video so that I could get confirmation of the overall car condition. I ended buying the car over the phone and picking it up a couple of days later: Brian / Flynn BMW took care of everything: registration, license plates, financing, etc. The car condition is as promised and drives great. Would recommend to anyone shopping for a new or used BMW.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • nice staff

    Worked to get me in quickly for a repair as I was in the area from out of town. Were more knowledgeable than my local dealer on 2017 arrivals.


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    Worked to get me in quickly for a repair as I was in the area from out of town. Were more knowledgeable than my local dealer on 2017 arrivals.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • A Dealership I Return To

    I have purchased two vehicles from this dealership. The A6 and the dealership are extremely dependable and highly trusted.

    Dealer Response

    Joyce, Thank you so much for your kind words, and for being a loyal customer! We truly appreciate your business, and look forward to continuing t...


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    I have purchased two vehicles from this dealership. The A6 and the dealership are extremely dependable and highly trusted.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joyce, Thank you so much for your kind words, and for being a loyal customer! We truly appreciate your business, and look forward to continuing to earn it down the road... Thanks again! Sincerely, The Flynn Audi Team


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  • New GTI

    I recently purchased a 2016 Golf GTI from Flynn's Volkswagen. This buy cycle was the best experience to date, mainly due to the professionalism of...

    Dealer Response

    Dear "New Golf GTI", I truly had a pleasure working with you, thank YOU for making my job easy! Let me know when you are closing in on 5,000 m...


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    I recently purchased a 2016 Golf GTI from Flynn's Volkswagen. This buy cycle was the best experience to date, mainly due to the professionalism of Internet Coordinator, Anthony Carestia. Anthony was helpful, but not pushy and I genuinely felt he had my best interests at heart. I handled the entire buy process with Anthony through email, which was an enormous time saver. My only visit to the dealership was to sign the contract and then a few days later to pick up my Golf.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear "New Golf GTI", I truly had a pleasure working with you, thank YOU for making my job easy! Let me know when you are closing in on 5,000 miles, I can help you schedule your appointment with Service, and I look forward to seeing you then. Hope you are enjoying your new car! -Anthony


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  • Well Worth the Trip

    Great staff, knowlegable and considerate. Amazing selection of vehicles.

    Dealer Response

    Thank you for your Review VW fan(atic) ... it is also wonderful to hear when a customer is happy and satisfied! I hope we can help you get into th...


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    Great staff, knowlegable and considerate. Amazing selection of vehicles.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your Review VW fan(atic) ... it is also wonderful to hear when a customer is happy and satisfied! I hope we can help you get into that car you wanted some day soon!


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  • Appreciated call back

    At this time I just made an inquiry but I know even though I live in upstate New York, I can probably count on these guys to find me the diesel ca...


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    At this time I just made an inquiry but I know even though I live in upstate New York, I can probably count on these guys to find me the diesel car I am looking , which will not be that easy and I am willing to go the distance if they are.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • A top notch dealership!

    I was shopping for a new car and was getting a bit of a hassle from a local Audi dealer so I contacted Flynn Audi as they had just the vehicle I w...

    Dealer Response

    Thank you so much Allroad Fan! It was truly a pleasure to work with you as well! I can't blame you for going with the local dealer instead of driv...


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    I was shopping for a new car and was getting a bit of a hassle from a local Audi dealer so I contacted Flynn Audi as they had just the vehicle I wanted. We did all of the negotiation via email and what a great experience it was. Anthony was honest, responsive, knowledgeable and engaging. Though you would expect all salespeople to have such traits they are a rarity indeed. I would gladly have traveled the 120 miles to purchase from Flynn but the local dealer came through in the end. For my next purchase I'll call Flynn first and you should too!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much Allroad Fan! It was truly a pleasure to work with you as well! I can't blame you for going with the local dealer instead of driving 3 hours, I would have done the same. I am glad that you got the exact car you wanted, thank you again for considering us, the review, and recommendations, not to mention all the kind words! Please follow us on Facebook (www.facebook.com/flynnvwaudi) and stop in to say Hi next time you are in the Berkshires!


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  • Great experience, love the car

    Bought my first new car here with my husband last December. I feel we got the best possible deal, and they were really helpful giving us all the i...

    Dealer Response

    Thank you for the review Emily! We truly appreciate it and are very happy to hear that you enjoyed your experience doing business with us. Hope yo...


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    Bought my first new car here with my husband last December. I feel we got the best possible deal, and they were really helpful giving us all the information we needed and answering our (many) questions. The people were great- friendly and knowledgeable. Will definitely come back again for our next car!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review Emily! We truly appreciate it and are very happy to hear that you enjoyed your experience doing business with us. Hope you are still loving your new car and we look forward to helping you again in the future!


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