I was happy about the attention to detail and the follow-up call on a recent routine service. My first purchase from this dealer was in 1970 and I have... always found it to be good. We had a very fine experience in June 2017 purchasing our "used" V60 with just 10,000 miles at a very good price and with a fair trade-in of a 1999 Volvo.
Personal service while we were looking for the car. The dealership was willing to work through many scenarios with models and financing to allow us to... have the information to make a decision. The dealership did a good job of explaining the cars features to us when we took delivery, and follow up to make sure we were comfortable with the vehicle.
Pioneer Volvo made buying a car easy and they treated us like family. They were very open and honest with showing us how the numbers added up for our new... car, unlike the first dealership we went to that would not discuss this with us. They went above and beyond to satisfy each request we made. I will definitely be going back there even though this dealership is much farther from home; the customer service and hospitality there is worth the drive!
Customer service and willingness to help was great, the associate took time to explain the diagnostics result of my car and my options for repair. I greatly... value the courtesy check on my car and the hospitality of every employee in the dealership. At the dealership with my Kids, the waiting area provided enough healthy snacks and toys to make them busy and feel at home. My car was returned to me in a timely manner, washed and sparkling clean at no cost to me. I highly recommend this dealership!
Great experience! Made my decision simple and easy. Fantastic to work with. Very helpful and understanding. Diamond in the rough.
The team at Pioneer Volvo went WAY above and beyond: they rented me a loaner car, dropped my vehicle off at my home after the repair, and even took the... car out to get the inspection sticker that was due (without me asking!). Great, great service. I wish I could have given them an 11 on this survey!
I have owned 12 plus Volvo , This Dealer has to be the best This is my third car from them and would not go anywhere else.
Thank you! We are pleased you had a great experience here.
I visited Pioneer Volvo very shortly after beginning my search for a certified S60. I was happy to find that Pioneer had Sunday hours that weekend, and... confirmed with Patricia that the car I wanted was in stock. Chris and Patricia were both friendly and professional upon my arrival Sunday morning, offering me coffee and walking me through all of the car's features and controls. The cars on the lot, including the one I was there to see, were all in excellent shape and were accurate reflections of the photos on their website (this sounds like it should be par for the course, but I can tell you that with many dealerships it is not). The process of driving, negotiating, and purchasing the car was quick, honest, and low pressure. I can't say enough about how pleasant the purchasing experience was, and would recommend that anyone looking for a new or used Volvo save themselves some time and make this dealership the first stop on their list. Thanks again! -Sean
When we went to test drive Volvo it was a cold day with rain/snow falling. The warm reception as soon as we walked through the door was unforgettable,... even for our Golden-Doodle. Patricia's friendly customer service included dog treats, answers to every question, etc., all in an unhurried manner. The sale was completed when we arrived to get our new car and a congratulations sign, with a smile design, was on display near "our" new Volvo. Thanks to Pioneer Volvo we purchased another Volvo. Thank you.
We are so glad to hear that you had such a pleasant experience at our dealership! We appreciate the positive feedback and hope to see you for many yea...rs to come!
Very helpful & responsive to my cars.com initiated on-line inquiry.
Thank you! We are pleased to hear you had such a great experience here!