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Reviews

Average Ratings

4.9
752 lifetime reviews. Includes reviews of Colonial West Chevrolet from DealerRater.com
  • Great Experience

    Jennifer was our salesperson who was always willing to go the extra mile to make us comfortable in making our decision on our new purchase. She wa...


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    Jennifer was our salesperson who was always willing to go the extra mile to make us comfortable in making our decision on our new purchase. She was very knowledgeable with the features of the vehicles. She took her own time to be available to us when we needed her. We liked working with her very much & would do so again. Having a registry service at the dealership was so convenient. Jennifer handled everything from start to finish with such ease.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Paul smith
    May 22, 2017

    Paul smith did an excellent job putting me in my new chevy silverado, quick and hassle free! Highly recommended! Thanks Paul for your great service!


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    Paul smith did an excellent job putting me in my new chevy silverado, quick and hassle free! Highly recommended! Thanks Paul for your great service!

    Does recommend this dealer

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  • Phenomenal Service!!
    May 18, 2017

    Colonial West Chevrolet is a a 5 star rated dealership for a reason, they deliver. Terry " The Go To Guy" was AMAZING!!! He is friendly, very inf...


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    Colonial West Chevrolet is a a 5 star rated dealership for a reason, they deliver. Terry " The Go To Guy" was AMAZING!!! He is friendly, very informative and helpful with a side of complete professionalism, detail oriented, and time considerate. Where can you go and get all that and a new car!! I highly recommend him and the dealership staff is equally as wonderful. Terry spent time going over each and every detail to help me and welcomes a phone call if you have a question. I will purchasing ALL my future vehicles here.

    Does recommend this dealer

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  • Enjoying summer with my brand new Camaro
    May 13, 2017

    I went to colonial west to buy my 2017 Camaro and my sales person Caleb was extremely knowledgeable and helped me get exactly what i wanted. I wou...


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    I went to colonial west to buy my 2017 Camaro and my sales person Caleb was extremely knowledgeable and helped me get exactly what i wanted. I would go again and refer anyone i can !!

    Does recommend this dealer

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  • EXCUTAWAY

    I was shopping for an Express Cutaway and was referred to Colonial West in Fitchburg by a friend . Paul Smith was able to get me a great deal ...


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    I was shopping for an Express Cutaway and was referred to Colonial West in Fitchburg by a friend . Paul Smith was able to get me a great deal on the type of Van I needed . The process was fast and easy. Great Dealership to Business with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2015 Colorado

    I met Walter in the lot, a very polite man that made me feel welcome. That day I had many errands and had to leave quickly. When I returned the f...


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    I met Walter in the lot, a very polite man that made me feel welcome. That day I had many errands and had to leave quickly. When I returned the following week I did seek out Walter, he remembered me ! We had a few laughs and went for a test drive. Walter is very knowledgeable and answered my concerns easily. The "hard " part went smoothly and I left with a confident feeling. My concerns were addressed ( paint scratches , sticky lock ) and I am very satisfied . After many years buying cars and trucks I must say, "Walter walks on water !".

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great
    May 9, 2017

    We were very happy with our sales person, Paul Smith. He went out of his way to make our car purchase a very pleasant experience.


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    We were very happy with our sales person, Paul Smith. He went out of his way to make our car purchase a very pleasant experience.

    Does recommend this dealer

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  • WORK TRUCK

    I was need of a work truck and stopped by Colonial West to check out their inventory. I found a 3500 Silverado with a Dump Body that fit the bill....


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    I was need of a work truck and stopped by Colonial West to check out their inventory. I found a 3500 Silverado with a Dump Body that fit the bill. I spoke with Paul Smith about this truck and he gave me all the info I needed to decide this was the truck I needed. I was able to get a great deal from Geno and I am very happy with my new Silverado

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Friendly Dealership

    We were looking for a pre-owned vehicle online and saw one we liked at Colonial West. They got back to us asap with info and options. We drove dow...


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    We were looking for a pre-owned vehicle online and saw one we liked at Colonial West. They got back to us asap with info and options. We drove down there and was welcomed by Walter. He was knowledgeable and very patient with us. The whole team at Colonial were extremely┬┐ helpful. Truly the most pleasant service I have came across. Thanks guys!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great sales staff

    Our sales man Walter was fantastic. All in all it was a good experience. We ended up purchasing a vehicle and are very happy with it. However, 3 w...


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    Our sales man Walter was fantastic. All in all it was a good experience. We ended up purchasing a vehicle and are very happy with it. However, 3 weeks later I received a letter from one of my creditors letting me know that they were cutting my credit line in half directly due to the 3, yes 3 consecutive Hard Credit pulls that Colonial ran the day we purchased the vehicle. Had I known the outcome I would have never allowed them to quote me a loan rate, as we had already been approved and had an approval letter in hand.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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