Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.6
Average based on 10 reviews.
  • Great Experience

    I traded in my Lexus RX350 with 135K miles. They gave me a good price for the trade. I purchased a 1 owner 2015 Chevy Silverado 2500 with all of ...


    Show Full Review

    I traded in my Lexus RX350 with 135K miles. They gave me a good price for the trade. I purchased a 1 owner 2015 Chevy Silverado 2500 with all of the features I was looking for. I found it on-line through Cars.com. The whole sales process was a no pressure delight thanks to our salesman Zach and whole Acura of Auburn team.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great car dealer!

    Traded a Toyota Highlander for a brand new Acura RDX. Zach and Nathan were great to work with! Best and easiest car experience my husband and I ha...


    Show Full Review

    Traded a Toyota Highlander for a brand new Acura RDX. Zach and Nathan were great to work with! Best and easiest car experience my husband and I have ever had. Highly recommend!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Painless and enjoyable as always

    I've been a customer of Acura of Auburn for about 12 years. That should say something in and of itself that our relationship's lasted longer than...


    Show Full Review

    I've been a customer of Acura of Auburn for about 12 years. That should say something in and of itself that our relationship's lasted longer than my first marriage. The sales team and the service team have always been professional, friendly and worked with me as a partner in deciding on both car purchases and repair decisions. They negotiate reasonably and tranparently and are focused on building a long term relationship vs. making the most money on a single transaction. This is the only dealership in my 40+ years of car buying with which I haven't needed a shower after dealing with the salesmen. I heartily recommend them for any purchase or lease, be it new, pre-owned or used.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Fantastic Dealer!

    I traded in a 2012 Honda Accord with low mileage and got a great price for my trade. I leased a 2016 RDX with the Advanced Package and I love it. ...


    Show Full Review

    I traded in a 2012 Honda Accord with low mileage and got a great price for my trade. I leased a 2016 RDX with the Advanced Package and I love it. I had never leased a car before but they showed me the advantages of leasing vs buying. I typically only drive 8,000 to 10,000 miles a year since I retired. After my husband and I went over their figures for a few days, we agreed with the dealer that a leasing plan made more sense for our situation. Denny & Nate were a pleasure to do business with. I would definitely buy from them again and I love my RDX.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great People, Great Buying Experience.

    I've been doing business with Acura of Auburn for 15 years. I would never hesitate to recommend them to friends and family. Quality all around!


    Show Full Review

    I've been doing business with Acura of Auburn for 15 years. I would never hesitate to recommend them to friends and family. Quality all around!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • perfect experience

    This was the best experience at a dealership I've had. The staff was very attentive to my needs, and never pressured me. The paper work went throu...


    Show Full Review

    This was the best experience at a dealership I've had. The staff was very attentive to my needs, and never pressured me. The paper work went through seamlessly and my car was ready exactly when promised. I will make my future purchases from this dealership.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Dealership

    I bought a new TLX on November 24th and I was very pleased with the process. My sales rep Dave was great as he took his time to explain every feat...


    Show Full Review

    I bought a new TLX on November 24th and I was very pleased with the process. My sales rep Dave was great as he took his time to explain every feature in the vehicle. Great place to buy a vehicle and I will definitely be taking my car there for service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • New car buying

    I just picked up my new MDX at Acura of Auburn and It was an exciting experience! All the staff were very accommodating and thorough taking me thr...


    Show Full Review

    I just picked up my new MDX at Acura of Auburn and It was an exciting experience! All the staff were very accommodating and thorough taking me through the features of the vehicle. The business was clean and managed very professional. I will take my vehicle back to be service as I was impressed with the whole car buying experience. Thanks!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Service...Great Experience!!

    Absolutely WONDERFUL experience from start to finish. Ken Bowen and Zach Reed are absolutely the best....incredibly helpful and knowledgeable! The...


    Show Full Review

    Absolutely WONDERFUL experience from start to finish. Ken Bowen and Zach Reed are absolutely the best....incredibly helpful and knowledgeable! They will do everything they can to make the car buying process seamless! Thank you to you both!!!!!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Save yourself the frustration

    We were very displeased with our recent experience at Acura of Auburn. While the receptionist and our salesman, Zach, were awesome, the rest of th...


    Show Full Review

    We were very displeased with our recent experience at Acura of Auburn. While the receptionist and our salesman, Zach, were awesome, the rest of the staff were very unpleasant to work with. We were very happy with Zach! He was very personable and was great to work with!!! However, the rest of the team was not on top of their paperwork and phone calls. The businesswoman, Heather, made the whole process a lot more painful than needed. She knew what time we would be arriving for our second visit, and did not have our things ready. We put a deposit and started paperwork on a Saturday and were then told we could finish the papers and get the truck on Monday. However, we never received a phone call on Monday. We had to call the dealership multiple times and even though we were told we would be called back, we did not hear back in a timely manner. The receptionist was very nice and apologetic. After finally hearing back and then making the hour plus trek back down to the dealership, we could not even pick up the vehicle that night. We were told we would have to be there by 4 on a weekday which they neglected to tell us before and would mean we would have to take time off work or make an early morning weekend commute for a third trek down. While at the dealership, the staff were very inattentive to us. When we finally made our finally trip down, Heather was extremely disorganized and yet again did not have everything in order for us. We are so glad third and final hour trek down is finally over so we never have to go back again. All we have to say is thank goodness we don't and never would drive an Acura and got a Ford trade in from this dealership because we would not recommend it to anyone. Last month, we bought another car at a different dealership and had such a wonderful and thorough sales team that this experience was a huge disappointment and a big frustration. Save yourself the frustration and multiple, unnecessary trips.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review