Herb Chambers BMW MINI of Boston

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
876 lifetime reviews. Includes reviews from DealerRater.com
  • Matthew Krappe- Professionalism Above and Beyond!!

    Been servicing my car here for 5 years, and can not imagine going somewhere else for service. Simple fact that Matthew Krappe is there present mak...

    Dealer Response

    Thank you, Simon. I'm so happy to read that your experiences with Matt have been such positive ones. One of our primary goals is to give each gues...


    Show Full Review

    Been servicing my car here for 5 years, and can not imagine going somewhere else for service. Simple fact that Matthew Krappe is there present makes me feel very comfortable with all the services needed. Matt, the moment I see you behind the desk I know I'm in extra good hands. An absolute asset to the dealership. Your knowledge, professionalism, politeness, and desire to help others are the reason why I continue servicing my car with the BMW Herb Chambers. Sometimes the words don't do justice to how grateful I am to all you have done!!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Simon. I'm so happy to read that your experiences with Matt have been such positive ones. One of our primary goals is to give each guest a positive and professional experience, it sounds like Matt has done just that! We appreciate your continued business and we look forward to seeing you again. Best, Melissa Steffy, General Manager


    Hide Full Review
  • Great service for my new mini clubman
    May 26, 2017

    David and the mini team were friendly and professional. He was very patient and knowledgeable about all cars, not just the mini. I never felt like...

    Herb Chambers MINI of Boston

    Thank you! I'm so pleased to hear that you enjoyed working alongside David and the MINI team. We strive to provide a world-class experience, so it...


    Show Full Review

    David and the mini team were friendly and professional. He was very patient and knowledgeable about all cars, not just the mini. I never felt like he was out to trick me. He let my dog test drive the car with us which really made a difference in my decision to buy the car. David also accommodated several random requests after I signed the financial papers, and took time late in the day after the dealership closed to walk me through the car. The difference about David is that I can tell he really enjoys his job. I feel quite lucky to have him randomly assigned to me when I walked into the dealership.

    Does recommend this dealer
    Herb Chambers MINI of Boston

    Thank you! I'm so pleased to hear that you enjoyed working alongside David and the MINI team. We strive to provide a world-class experience, so it's rewarding to know you had a pleasant time at our dealership. We value your business and please don't hesitate to contact us should any future questions arise. Motor On! Melissa Steffy, General Manager


    Hide Full Review
  • Very please!!
    May 25, 2017

    James Ahern is the best salesman, my husband and I are very very happy with James. I would recommend James to all my friends. He has a lot of pat...

    Herb Chambers BMW of Boston

    I'm so pleased to hear that you and your husband enjoyed working alongside James. We strive to provide a world-class experience, so it's rewardin...


    Show Full Review

    James Ahern is the best salesman, my husband and I are very very happy with James. I would recommend James to all my friends. He has a lot of patient with us.

    Does recommend this dealer
    Herb Chambers BMW of Boston

    I'm so pleased to hear that you and your husband enjoyed working alongside James. We strive to provide a world-class experience, so it's rewarding to know you had a pleasant time at our dealership. We value your business and please don't hesitate to contact us should any future questions arise. Best, Melissa Steffy, General Manager


    Hide Full Review
  • Very professional
    May 22, 2017

    I had very nice experience getting my new car here. Ahmed is my client advisor, provided detail usage of each little feature of my car. From test ...

    Herb Chambers BMW of Boston

    Thank you for taking the time to leave this feedback. We strive each and every day to provide our guests with professional, efficient and friendly...


    Show Full Review

    I had very nice experience getting my new car here. Ahmed is my client advisor, provided detail usage of each little feature of my car. From test driving to signing the docs, it just took me around 3 hours. The experience is seamless. They are also willing to give better price, I got the best price from them comparing other places. Strongly recommended!

    Does recommend this dealer
    Herb Chambers BMW of Boston

    Thank you for taking the time to leave this feedback. We strive each and every day to provide our guests with professional, efficient and friendly service. I'm so happy to know that your visit reflects that, and that Ahmed was able to assist you in finding exactly what you wanted. Thank you so much for your business and we hope to have the opportunity to serve your automotive needs for many more years to come! Best, Melissa Steffy, General Manager


    Hide Full Review
  • Excellent experience yet again
    May 18, 2017

    It was a pleasure to get our second car from Ahmed. He is courteous professional and shows great deal of integrity in dealing with customers. The ...

    Herb Chambers BMW of Boston

    Thank you for taking the time to tell us about your experience. Hearing that Ahmed took such great care of you from start to finish is the kind of...


    Show Full Review

    It was a pleasure to get our second car from Ahmed. He is courteous professional and shows great deal of integrity in dealing with customers. The entire process was very low stress and easy to navigate through. I will go back to him soon for another vehicle and highly recommend using his services if you're looking for a BMW.

    Does recommend this dealer
    Herb Chambers BMW of Boston

    Thank you for taking the time to tell us about your experience. Hearing that Ahmed took such great care of you from start to finish is the kind of feedback we like to hear! I'm so glad you are happy with your new BMW and your experience here at Herb Chambers BMW of Boston. Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Melissa Steffy, General Manager


    Hide Full Review
  • BMW X3
    May 18, 2017

    Kevin is an exceptional and rare professional, he made the experience seamless, my wife and I appreciated his direct and candid professionalism. T...

    Herb Chambers BMW of Boston

    I sincerely appreciate you posting such kind words regarding your experience with Kevin. We strive to provide our guests with a professional and e...


    Show Full Review

    Kevin is an exceptional and rare professional, he made the experience seamless, my wife and I appreciated his direct and candid professionalism. The entire purchase experience was just great. Highly recommend Kevin! Kevin, ???peace be with you???

    Does recommend this dealer
    Herb Chambers BMW of Boston

    I sincerely appreciate you posting such kind words regarding your experience with Kevin. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you and we look forward to serving your automotive needs in the future! Best, Melissa Steffy, General Manager


    Hide Full Review
  • Great Experience
    May 15, 2017

    Ahmed was a pleasure to work with. Just a great and easy experience right from picking out the car I wanted to buying it. Loving the new BMW.

    Herb Chambers BMW of Boston

    Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. Congratulations on your new BMW, we apprec...


    Show Full Review

    Ahmed was a pleasure to work with. Just a great and easy experience right from picking out the car I wanted to buying it. Loving the new BMW.

    Does recommend this dealer
    Herb Chambers BMW of Boston

    Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. Congratulations on your new BMW, we appreciate your business! Best, Melissa Steffy, General Manager


    Hide Full Review
  • Excellent Service
    May 8, 2017

    James Ahern is a fantastic salesman. My wife and I came in with a lot of ideas and James worked with us, very patiently, and was able to work with...

    Herb Chambers BMW of Boston

    Thank you for taking the time to recognize James. I'm so happy to know that he was able to provide you and your wife with a pleasant time purchasi...


    Show Full Review

    James Ahern is a fantastic salesman. My wife and I came in with a lot of ideas and James worked with us, very patiently, and was able to work with us to get us the car we wanted. I felt I got a very fair price for my new X1, and I don't feel I was pressured at any point. I feel James went above and beyond in providing exceptional service.

    Does recommend this dealer
    Herb Chambers BMW of Boston

    Thank you for taking the time to recognize James. I'm so happy to know that he was able to provide you and your wife with a pleasant time purchasing your new BMW X1. It's great that we were able to gain your trust in our business. Thank you for your feedback and we look forward to assisting you with your future sales and service needs. Best, Melissa Steffy, General Manager


    Hide Full Review
  • Loving the new mini
    May 5, 2017

    We picked up our new mini from the dealership just over a week ago and are absolutely loving it. David made the whole experience of purchasing the...

    Herb Chambers MINI of Boston

    Thank you, Emma, for your time and recommendation. We truly appreciate hearing feedback from our customers! I'm so happy to know that David was ab...


    Show Full Review

    We picked up our new mini from the dealership just over a week ago and are absolutely loving it. David made the whole experience of purchasing the mini really easy and enjoyable. He is clearly incredibly knowledgeable and passionate about minis, but at the same time, he is not pushy. Over the top, persuasive sales pitch types make me want to run the other way, but David, being both professional and extremely helpful, did not make me feel this way at all. Great car so far and great car buying experience! We'll definitely return here for our mini services.

    Does recommend this dealer
    Herb Chambers MINI of Boston

    Thank you, Emma, for your time and recommendation. We truly appreciate hearing feedback from our customers! I'm so happy to know that David was able to provide you with such exceptional service. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Motor On! Melissa Steffy, General Manager


    Hide Full Review
  • David Lopez is the BEST!
    May 5, 2017

    We picked up our new Mini Cooper convertible today and we love it! We had the pleasure of working with David and couldn't be happier. We met with...

    Herb Chambers MINI of Boston

    Thank you! We realize you have several choices when buying a new vehicle and we thank you for choosing Herb Chambers MINI of Boston. We pride ours...


    Show Full Review

    We picked up our new Mini Cooper convertible today and we love it! We had the pleasure of working with David and couldn't be happier. We met with David a few weeks ago. Walking in to the dealership we had no idea we'd settle on a car so quickly. We talked to David about what we wanted and within 20 minutes he located the car in upstate NY!! We took delivery today and it's beautiful! We loved working with David - he's knowledgeable and professional and a really nice guy.

    Does recommend this dealer
    Herb Chambers MINI of Boston

    Thank you! We realize you have several choices when buying a new vehicle and we thank you for choosing Herb Chambers MINI of Boston. We pride ourselves on providing customers with top notch customer service and a stress-free experience, so we are pleased to hear that David was able to prove this to you. We thank you for your business and look forward to serving you in the future. Motor On! Melissa Steffy, General Manager


    Hide Full Review