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Herb Chambers Hyundai of Auburn

(1,599 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,599 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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New Tucson lease!

A great leasing arrangement thanks to Stan! I thought that I wasn't going to be able to get another lease but he helped upgrade at the same payment I was paying for my last lease.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! Stan is such an asset to our sales team and I'm so glad you had the opportunity to work with him. Thank you for your business and we hope to have the opportunity to work with you again! Best, Devin Sullivan, General Manager

great service

it was great time buying a car from herb chambers hyundai it was very easy they listen to my car need and my father bought cars from stan so was easy

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

great service

it was great time at herb chambers buying my second car from them am happy Stan Genesis did a great job when I need my next I come back to herb

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Thank you, Donna, so much for your feedback on your recent experience with Stan. We take pride in providing exceptional customer service and I'm so happy our team was able to do exactly that. Thank you for your comments and enjoy your new Hyundai! Best, Devin Sullivan, General Manager

good service

Great service I get from Stan Genesis at herb chambers hyundai i will always go to them for my next car great service thank teams

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Satisfaction!

ALL GOOD! Kaitlyn called many times to see if she could be helpful - it was never intrusive - in deciding what I wanted/needed. I first heard from her when I inquired about a 2014 Cadillac, she was so nice I decided that whatever car I decided on it would be from the Herb Chambers organization.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to tell us about your experience. Hearing that Kaitlyn and Stan took such great care of you is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Devin Sullivan, General Manager

Hyundai Tucsan

Before I visit the dealer, I already picked couple cars that I would like to see. I called before visit to make sure they have these cars. I had test drive and decided to purchase one of the them. So, it was relatively smooth process. Sales agent, David was polite and highly professional with sufficient knowledge of the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! David is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Devin Sullivan, General Manager

A job well done

Great place to deal with been going there since 1993 always left there satisfied, hope to return again in about 3 years for another Hyundai

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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1 person out of 1 found this review helpful.
Dealer response

Thank you! On behalf of our entire team here in Auburn, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Devin Sullivan, General Manager

Friendly

Very friendly , did not feel intimidated , did not feel rushed , and very helpful , they tried to get me exactly what I wanted . I would go back there in a second . Loved finance guy and general manager great senses of humor at a stressful time ....which was actually not stressful AT ALL!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write this review. The entire Herb Chambers Hyundai of Auburn team strives to make every guest feel at home in our dealership. Crystal is a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Devin Sullivan, General Manager

Great job

David did a great job and met all my expectations. I would definitely purchase another vehicle from him. All and all I am satisfied with the dealer's and David's performance.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

I sincerely appreciate you taking the time to share your experience with David. A terrific guest experience is what we aim for each and every time and David is truly a testament to that. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Devin Sullivan, General Manager

Content

Very happy overall, this is my third Hyundai and have recommended dealer to friends. Will continue to purchase and service my vehicles at this dealership. No

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Carole, so much for the wonderful review. Jeff is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your continued business and we hope to serve your automotive needs for many more years to come. Best, Devin Sullivan, General Manager