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Reviews

Average Ratings

4.8
197 lifetime reviews. Includes reviews of Patrick Volkswagen from DealerRater.com
  • Consistently excellent

    My newest car, a 2013 VW Jetta TDI, is the second vehicle I've purchased from Patrick Motors. We have always had a great experience with the sales...


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    My newest car, a 2013 VW Jetta TDI, is the second vehicle I've purchased from Patrick Motors. We have always had a great experience with the sales and service sides of the house. Dan Heckman did a great job making sure I was happy with my Jetta and I got a great deal. Even though we have other dealers closer to us, even VW dealers, we'll never go anywhere else!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • No pressure sales personnel
    April 16, 2017

    Even though I wanted to wait to buy a new car, the sales person gave me a variety of reasons why it would be good to buy one now. Each time I had...


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    Even though I wanted to wait to buy a new car, the sales person gave me a variety of reasons why it would be good to buy one now. Each time I had a reason not to buy, he gave me a reason that I should buy now. I feel like I got a great deal on my new Tiguan and am very happy with it. No pressure - just facts, which was great for both of us!

    Does recommend this dealer

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  • Car sales made easy!
    April 5, 2017

    Julie Williams made our sales process very efficient and friendly. She took care of paperwork, questions, and was always available to us. Very ha...


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    Julie Williams made our sales process very efficient and friendly. She took care of paperwork, questions, and was always available to us. Very happy customers!

    Does recommend this dealer

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  • Treated like a new car buyer, for a used car
    February 28, 2017

    Shout out to David Haynes; even though I was purchasing a used car from another brand than VW, I felt that I got the treatment I would buying the ...


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    Shout out to David Haynes; even though I was purchasing a used car from another brand than VW, I felt that I got the treatment I would buying the most expensive VW new car. David is passionate for cars, and seems to genuinely care about his day, realizing that what he is doing is uniting a buyer and a quite expensive machine, which to some is more than just A-B transportation. David kept in touch quickly via email, and in person dealt with the paperwork bureaucracy with diligence once at the dealership.

    Does recommend this dealer

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  • Great experience and sales staff
    February 25, 2017

    Purchased our new Golf R at Patrick. In addition to the friendly atmosphere, Julie Williams spent tons of time with us reviewing the car and answ...


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    Purchased our new Golf R at Patrick. In addition to the friendly atmosphere, Julie Williams spent tons of time with us reviewing the car and answering all of our questions. Aaron Tringuk, was very helpful as well. A very enjoyable buying experience.

    Does recommend this dealer

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  • Excellent experience
    February 19, 2017

    Our experience with Patrick Volkswagen was outstanding. Our sales person, David, was helpful, informative and patient as we explored our options a...


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    Our experience with Patrick Volkswagen was outstanding. Our sales person, David, was helpful, informative and patient as we explored our options and came to a decision.

    Does recommend this dealer

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  • Efficient and Personal
    February 10, 2017

    I must say that I was given warning about working with Patrick VW. I decided that it would be worth while to visit and see for myself, and I am g...


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    I must say that I was given warning about working with Patrick VW. I decided that it would be worth while to visit and see for myself, and I am glad that I did. From the moment I walked into the showroom, I was impressed with the experiance. Julie approached me with the intent to help, not sell. She was appreciative of my time and gave me the items that I needed to make a decision. Every interaction was coordinated and did not waste my time. From the initial conversation through the evaluation of my trade all of the steps were pleasant. We were able to schedule the delivery so it worked with my schedule and everything was prepared exactly as discussed. It is refreshing to have a company that looks at my time as being as valuable as theirs. Of course the pricing and the other transaction items were good, and it helps to make the experience rewarding. I have had follow-up calls and messages to ensure that I am happy with my new purchase, and the organization seems to really care that I am satisfied with the dealership and the experience. I am happy to share that yes indeed, I am extremely happy with both. I will be back for my next purchase.

    Does recommend this dealer

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  • New customer - already decided will come back again
    January 29, 2017

    I walked in the door to a modest but spotless showroom. I was soon (but not instantly) attended with zero pressure by a soft-spoken and friendly s...


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    I walked in the door to a modest but spotless showroom. I was soon (but not instantly) attended with zero pressure by a soft-spoken and friendly sales agent named Carlos. He was clear, concise, honest and very helpful. He was obviously enthusiastic about the vehicles but kept his comments to truthful personal opinions of his own (when asked) and straight answers even to my hardest questions. If he didn't know the answer to a question he walked into the office and got it. He retrieved the vehicle I had in mind and we took a test drive. He pointed out all of the most relevant features in real time. I liked the car and decided to see what kind of deal they could make me. The offer they came back with was solid and fair, with every detail laid out for me to easily review (including the CarFax report) and ask questions about. I heard no suspicious answers and nothing was sugar-coated. Of course, I would have liked my trade-in to have been assessed a little higher, but eh... Nothing unexpected. Then I was walked through the paperwork by a prim and sharp young man named Dan. He went over the up-sell service plans that were available to me. He weeded out those coverages that he felt I would not need since I had a good amount of coverage from the Certified Pre-Owned stamp and he came up with a short list of recommended coverages, which raised my monthly payment by $80, but also made a lot of sense and were obvious value-adds for the model I bought. With the aid of online banking services, live-call-center customer support from my insurance provider, and an in-house RMV terminal, I was able to transact everything but the inspection without spending a dollar out of pocket and drive my new car away. It was the most painless and honest car purchase I have ever made. In the coming months if there are any mechanical issues then we will see how their Service Dept is. They would be hard-pressed to match the level of quality provided by the Sales team. We shall see...

    Does recommend this dealer

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  • Incredible!
    January 23, 2017

    These guys continue to impress! This is the 3rd care I've gotten from them and it's ben a pleasure working with their whole team every time. Woul...


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    These guys continue to impress! This is the 3rd care I've gotten from them and it's ben a pleasure working with their whole team every time. Would recommend to anyone!

    Does recommend this dealer

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  • Great experience!

    I had such a great buying experience! Made the buying a car process smooth and easy. Definitely recommend Patrick VW!


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    I had such a great buying experience! Made the buying a car process smooth and easy. Definitely recommend Patrick VW!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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