Recently my search for a 2016 Ford Fusion AWD was made seamless with the efforts of Eric Rafter, David Chaplin and all others involved within Herb Cha...mbers Ford in Westborough. My search started with all my vehicle specs put together and me sending out to approximately 8-10 dealership inquiries for best pricing. I received a majority of them back with less than attractive offers, except for one. Herb Chambers put the initial deal together that was both fair and exactly what in wanted from their stock inventory. Communication was great through the whole process even as i pulled out of the lot with the vehicle of my choice. This is the buying experience the way it should be without feeling taken advantage of. Wish I could afford to buy a second, but when it is time, i will go back expecting the same.
Thank you! We value your business and hope to serve your automotive needs for many years to come. Best, Tom Quirk, General Manager
The staff was very friendly and helpful. Brenda and George were great to work with. Would definitely recommend them to anyone looking to buy a new car....
Best service I have ever had in a dealership and meet all my expectation every single time. I am a Ford owner and I always refer friends and family th...ere.
Thank you Ford Herb Chambers. Once again you guys did a great job to accommodate my budget and help me to make my wife happy. ???Happy wife, happy... life!???... and with a new car it???s even better. Thank you! Wish you guys success and prosperity through the year. Best, W. Lopes
They cleaned the whole interior of my car and they vacuumed inside and updat d the recall of the steering wheel without me requesting it
George, Mike and Doug were great, it was easy and comfortable buying trucck
They took me in on time. Did the work we discussed and only that work. I got to use my "rewards" points and I was out in 1 hour. Nicely done ... Best experience in the last half dozen visits thanks
I called my salesman Sergio at herb chambers Burlington. He let me know the f150 I was looking at had to be sold by the dealership because it was cert...ified. He hooked me up with George. From that day u til today when I drove away in my new truck it was a great expierince George was very friendly knowledgeable and on the ball. I would go back to him and his staff in a heart beat. Bob in financing and Marie in sales also helped out and huge kudos to his service dept who made a small repair to my truck in short time and I am very happy and pleased. Thanks again
Sales & Leasing Consultant
Service - Business Development Manager
The employees were all friendly and efficient. The waiting area was a perfect place to work while my car was serviced. The service agent even went abo...ve and beyond and processed my tire rebate for me!
My car buying experience was pretty easy from start to finish. My sales rep David Chapin was very easy going and I didnt feel pressure from him at al...l. I would recommend this dealership to others.