Herb Chambers Ford of Westborough

Reviews

Average Ratings

4.5
367 lifetime reviews. Includes reviews of Herb Chambers Ford of Westborough from DealerRater.com
  • Buying experience the way it should be

    Recently my search for a 2016 Ford Fusion AWD was made seamless with the efforts of Eric Rafter, David Chaplin and all others involved within Herb...

    Dealer Response

    Thank you! We value your business and hope to serve your automotive needs for many years to come. Best, Tom Quirk, General Manager


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    Recently my search for a 2016 Ford Fusion AWD was made seamless with the efforts of Eric Rafter, David Chaplin and all others involved within Herb Chambers Ford in Westborough. My search started with all my vehicle specs put together and me sending out to approximately 8-10 dealership inquiries for best pricing. I received a majority of them back with less than attractive offers, except for one. Herb Chambers put the initial deal together that was both fair and exactly what in wanted from their stock inventory. Communication was great through the whole process even as i pulled out of the lot with the vehicle of my choice. This is the buying experience the way it should be without feeling taken advantage of. Wish I could afford to buy a second, but when it is time, i will go back expecting the same.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you! We value your business and hope to serve your automotive needs for many years to come. Best, Tom Quirk, General Manager


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  • New Trucks
    October 5, 2017

    I purchased two trucks from Mike & Mike. They were knowledgeable and informed about their product. I would recommend visiting Herb Chambers of Wes...

    Herb Chambers Ford of Westborough

    I'm so pleased to hear that you enjoyed working alongside Mike, Ryan and Mike! We strive to provide a world-class experience, so it's rewarding to...


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    I purchased two trucks from Mike & Mike. They were knowledgeable and informed about their product. I would recommend visiting Herb Chambers of Westborough if you are in the market for a new truck. Be advised, talke to Mike and Mike! Thank you Guys!

    Does recommend this dealer
    Herb Chambers Ford of Westborough

    I'm so pleased to hear that you enjoyed working alongside Mike, Ryan and Mike! We strive to provide a world-class experience, so it's rewarding to know you had a pleasant time at our dealership. We value your business and please don't hesitate to contact us should any future questions arise. Best, Don McEwen, General Manager


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  • Amazing dealership experience
    October 1, 2017

    GM Don McEwen made buying a Van for my RE company a breeze. He and salesman Paul Scannell got me the van I needed at an amazing price. The buying ...


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    GM Don McEwen made buying a Van for my RE company a breeze. He and salesman Paul Scannell got me the van I needed at an amazing price. The buying experience was both transparent and stress free. They don't waste your time and are very efficient. They handled all the financing in house and I was able to drive away that day within an hour. I highly recommend Herb Chambers Ford in Westboro. Go see Don and you will be glad you did!!

    Does recommend this dealer

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  • Everything was done to perfection.
    September 29, 2017

    Airbag recall, oil and filter change, tire rotation and balance, 4 wheel alignment to correct drifting to the left, exterior detail. My black 2014...


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    Airbag recall, oil and filter change, tire rotation and balance, 4 wheel alignment to correct drifting to the left, exterior detail. My black 2014 Mustang convertible looks and drives like new.

    Does recommend this dealer
    Came in for service or repair

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  • Quick and to the point
    September 26, 2017

    Worked with Paul to get the deal done showed me My options and decided on a cert Mustang. No games just prices! Thanks Paul so far so good! Don in...

    Herb Chambers Ford of Westborough

    Thank you for the five-star review! We're so happy to have had the opportunity to earn your business. Thank you for your recommendation and we loo...


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    Worked with Paul to get the deal done showed me My options and decided on a cert Mustang. No games just prices! Thanks Paul so far so good! Don in Mgmnt and Georgi worked hard to get my car financed! Thanks all

    Does recommend this dealer
    Herb Chambers Ford of Westborough

    Thank you for the five-star review! We're so happy to have had the opportunity to earn your business. Thank you for your recommendation and we look forward to assisting you again in the future! Best, Don McEwen, General Manager


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  • EXCELLENT SERVICE!
    September 22, 2017

    Mike made it so easy to have my car serviced!! I was so impressed with everything. I was never in the dark - Mike called me regularly with upd...

    Herb Chambers Ford of Westborough

    Thank you for taking the time to share your recent experience with us! Mike is an asset to our team, and it is encouraging to hear he impressed yo...


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    Mike made it so easy to have my car serviced!! I was so impressed with everything. I was never in the dark - Mike called me regularly with updates! He took care of warrantee processing without a hiccup. He was AMAZING! I was truly thrilled with my service experience. Such a relief to have a shop I can trust!!

    Does recommend this dealer
    Came in for service or repair
    Herb Chambers Ford of Westborough

    Thank you for taking the time to share your recent experience with us! Mike is an asset to our team, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Best, Don McEwen, General Manager


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  • Quick, Easy, Thorough, Friendly
    September 21, 2017

    I really appreciate how professional and friendly my experience was with Paul and George. Paperwork was ready when I arrived at the dealership. It...

    Herb Chambers Ford of Westborough

    Thank you so much for your feedback on your recent experience with Paul and George. We work very hard to make sure that we deliver a quality buyin...


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    I really appreciate how professional and friendly my experience was with Paul and George. Paperwork was ready when I arrived at the dealership. It took 10 minutes to sign all the papers. I scheduled a pickup with Paul, came back to the dealer and drove home with a new Raptor! Everyone made me feel great about it!

    Does recommend this dealer
    Herb Chambers Ford of Westborough

    Thank you so much for your feedback on your recent experience with Paul and George. We work very hard to make sure that we deliver a quality buying experience that exceeds expectations. Feel free to stop in anytime if you need assistance reviewing any of the features on your Raptor, we're always happy to help! Kind Regards, Don McEwen, General Manager


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  • 4K Service
    September 20, 2017

    A flawless transaction. Couldn't be happier with the outcome. Scheduled my visit with FordPass - couldn't be easier. And got a quick car wash t...

    Herb Chambers Ford of Westborough

    Thank you for the wonderful review, Todd! I'm so glad to know our crew was able to provide you with such a positive experience. We always strive t...


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    A flawless transaction. Couldn't be happier with the outcome. Scheduled my visit with FordPass - couldn't be easier. And got a quick car wash to boot.

    Does recommend this dealer
    Came in for service or repair
    Herb Chambers Ford of Westborough

    Thank you for the wonderful review, Todd! I'm so glad to know our crew was able to provide you with such a positive experience. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Best, Don McEwen, General Manager


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  • Excellent experience overall
    September 17, 2017

    I would recommend this dealership to anyone looking for top-notch service. Salesman Paul Scannell and finance manager George did a fantastic job g...

    Herb Chambers Ford of Westborough

    Thank you! Time and time again Paul and George have proven that they¿¿¿ll go the extra mile to ensure our customers' satisfaction. I will be certa...


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    I would recommend this dealership to anyone looking for top-notch service. Salesman Paul Scannell and finance manager George did a fantastic job getting us into just the exact vehicle we wanted!!

    Does recommend this dealer
    Herb Chambers Ford of Westborough

    Thank you! Time and time again Paul and George have proven that they¿¿¿ll go the extra mile to ensure our customers' satisfaction. I will be certain to let them know what a great job they are doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! Kind Regards, Don McEwen, General Manager


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  • Excelent
    September 14, 2017

    I still have something pending to finish with the Dealer,then I will how good they are.It was my fist tme visiting this place and I haven finished...

    Herb Chambers Ford of Westborough

    Thank you, Frank! It is a pleasure to read about your experience with Marek. Our top priority is delivering flawless customer service. Thank you f...


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    I still have something pending to finish with the Dealer,then I will how good they are.It was my fist tme visiting this place and I haven finished mi transation.

    Does recommend this dealer
    Herb Chambers Ford of Westborough

    Thank you, Frank! It is a pleasure to read about your experience with Marek. Our top priority is delivering flawless customer service. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Don McEwen, General Manager


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