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Reviews

Average Ratings

4.7
348 lifetime reviews. Includes reviews of Westboro Toyota from DealerRater.com
  • SERVICE DEPARTMENT
    March 14, 2017

    I have been driving for 65 plus years. As a person who understands respect and business. This is the best Dealership Service I have received. Than...


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    I have been driving for 65 plus years. As a person who understands respect and business. This is the best Dealership Service I have received. Thanks to the shuttle driver his name slips my mind he was very professional. Young man who took my vehicle and the person who came out of a back office . Big guy was saying good morning to the employees and me. I did not get his name I called back name was John Dowdon the shuttle mans name was Dan the person on my paper was Roger.

    Does recommend this dealer
    Came in for service or repair

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  • Service Dept Dishonest

    While I was getting my car serviced, I overheard one of the service people whispering to the tech that "We need to look for more things to charg...


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    While I was getting my car serviced, I overheard one of the service people whispering to the tech that "We need to look for more things to charge this customer". I thought to myself that these people are really dishonest. I'm never coming back here again.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Experience, Great People

    I had a wonderful experience buying my RAV4 from Bryan. He was funny and personable, not pushy like your average salesman, and it genuinely felt l...


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    I had a wonderful experience buying my RAV4 from Bryan. He was funny and personable, not pushy like your average salesman, and it genuinely felt like he cared about our wants and needs throughout the process. Will be back and would highly recommend Bryan!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • they made it right
    February 26, 2017

    I did have some initial communication issues with this dealership but management got involved quickly and made it right. That means a lot in my b...


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    I did have some initial communication issues with this dealership but management got involved quickly and made it right. That means a lot in my book to admit your mistakes and move forward to amend. I would recommend them based on this fact alone.

    Does recommend this dealer
    Came in for service or repair

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  • Car buying like it should be

    My wife and I just leased a 2017 Rav4 Limited and the experience was second to none. We started the process with the Internet Sales group both Ky...


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    My wife and I just leased a 2017 Rav4 Limited and the experience was second to none. We started the process with the Internet Sales group both Kyle and Kim were extremely helpful. Kim set up the appointment for Saturday January 28th. Once at the dealership we worked with Bashkim who was very helpful and very knowledgeable. Once we found the vehicle we wanted we worked with Haley on the accessories again very knowledgeable and helpful. No pressure put on us at all during the whole experience. Once we decided to lease instead of buy we worked with Pedro for the financing again another great employee. Very great experience all around will recommend Westboro Toyota to any of our friends and Family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New car

    Bought a 2017 corolla from them great service great prices very pleased!


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    Bought a 2017 corolla from them great service great prices very pleased!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • My buying exsperenc.

    Joe worked hard to get me to come back an buy the car I wanted . glad I did , sales manager was great. Thanks guys .


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    Joe worked hard to get me to come back an buy the car I wanted . glad I did , sales manager was great. Thanks guys .

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Dealership, I am very happy!!

    We financed two cars within two months from Westboro Toyota in Westborough, MA. Process was amazing, and they were very patient with me, I chose t...


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    We financed two cars within two months from Westboro Toyota in Westborough, MA. Process was amazing, and they were very patient with me, I chose three different colors in less than 48 hours (Changed my mind a lot LOL) on my Camry and they never complained or said no to me. I will go back to them for my third car. My salesperson was Erin G, she helped me a lot and like I said she was very patient. Also, shout out to Luiz and Eddy - Amazing people overall! I would greatly recommend them!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Positive experience, thanks to David
    December 30, 2016

    We have been Toyota owners for decades, so our decision to go with Westboro Toyota was solely based on the atmosphere and the service that they pr...


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    We have been Toyota owners for decades, so our decision to go with Westboro Toyota was solely based on the atmosphere and the service that they provide. Dealing with David made the whole process painless. He was very informative, down-to-earth, and made us feel very comfortable. It was the easiest car purchase we ever made.

    Does recommend this dealer

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  • Avalon with Brian

    Had a great experience buying my Avalon with Bryan Carney!


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    Had a great experience buying my Avalon with Bryan Carney!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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