Diamond Chevrolet, Buick, GMC, Cadillac

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Reviews

Average Ratings

4.3
157 lifetime reviews.
  • Overall great experience

    I came with my two year old daughter to purchase a used vehicle. Kendall and the rest of the staff were helpful, sincere and accommodating. I woul...

    Dealer Response

    Kristina, thank you so much for taking the time to review your experience at Diamond Auto Group with Kendall! We are incredibly happy to hear that...


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    I came with my two year old daughter to purchase a used vehicle. Kendall and the rest of the staff were helpful, sincere and accommodating. I would recommend Diamond to others because of the way they do business and overall hospitality. Great job.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Kristina, thank you so much for taking the time to review your experience at Diamond Auto Group with Kendall! We are incredibly happy to hear that you and your beautiful daughter had a great experience at our dealership. We work hard to earn your business, which is why we're very happy to hear you're inclined to refer us. Thank you, and please visit us again in the future!


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  • Thank You! Diamond Chevrolet!

    My mom, and I just went down to Diamond Chevrolet recently, and they were able to get me into a 2015 Chevy Equinox! Thank you so much!

    Dealer Response

    Thank you for the great review, Dennis! We are so happy that we were able to help you find the perfect car! Thank you for choosing Diamond Chevrol...


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    My mom, and I just went down to Diamond Chevrolet recently, and they were able to get me into a 2015 Chevy Equinox! Thank you so much!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the great review, Dennis! We are so happy that we were able to help you find the perfect car! Thank you for choosing Diamond Chevrolet, and don't hesitate to let us know if there is anything else we can do for you!


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  • Patricia magliaro

    My husband and I dealt with Joe Simon for the second time he took excellent care of us and we are treated like family with the owner too very ple...

    Dealer Response

    Thank you for the review! We're glad Joe helped you feel comfortable and we hope we'll see you again in the future!


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    My husband and I dealt with Joe Simon for the second time he took excellent care of us and we are treated like family with the owner too very pleased plan on going back for future cars thanks joe

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the review! We're glad Joe helped you feel comfortable and we hope we'll see you again in the future!


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  • Awful Service

    Went in to purchase a used car. Waited for so long, people were very rude especially car salesman Brian. He had a awful attitude to me and my hu...

    Dealer Response

    Pamela, we are very sorry to hear that you were not completely satisfied with your experience at Diamond Auto Group. We want to work with you to e...


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    Went in to purchase a used car. Waited for so long, people were very rude especially car salesman Brian. He had a awful attitude to me and my husband. Overall awful experience with lady at front desk too, I just walked right out. Do not go here.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Pamela, we are very sorry to hear that you were not completely satisfied with your experience at Diamond Auto Group. We want to work with you to ensure that you get into the used car of your dreams. Please e-mail Maurice at mwinsey@choosediamond.com so we can discuss this with you and work to earn your business.


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  • Not a fan of dealerships, but Diamond Impressed me

    For over three decades my experience with dealerships of cars and power equipment has consistently been disappointing. However, circumstances dem...

    Dealer Response

    We cannot thank you enough for taking the time to leave this kind review about your experience here at Diamond Auto Group. While we're very sadden...


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    For over three decades my experience with dealerships of cars and power equipment has consistently been disappointing. However, circumstances demanded that I bring my GMC work truck to a dealer for repairs. I went to Diamond Chevrolet. Customer service, many might reminisce, reflecting upon this as a long lost art. Not at Diamond Chevrolet. Mickey Haddad took charge of my repair needs immediately. He and his team provided me with an extremely accommodating waiting area experience, combined with speedy service, and surprisingly fair repair costs. I will not hesitate to return here.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We cannot thank you enough for taking the time to leave this kind review about your experience here at Diamond Auto Group. While we're very saddened to hear that you'd had thirty years of negative experiences in the automotive industry, we're very happy to hear that your experience with our dealership has turned your opinion around. We're so glad that Mickey showed you that customer service is alive and well at Diamond Auto Group. In addition, we're pleased that we could serve you quickly and inexpensively. We're looking forward to seeing you again in the future. Thanks!


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  • Good service

    Sales guys are old school and a bit rustic in their approach. You know the line, "let me go talk to my sales manager about that". However, the ser...

    Dealer Response

    Richard, thank you so much for taking the time to leave this incredibly kind review about your recent experience in our dealership. We're very hap...


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    Sales guys are old school and a bit rustic in their approach. You know the line, "let me go talk to my sales manager about that". However, the service department is top notch I have always been extremely satisfied with the work, their integrity and service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Richard, thank you so much for taking the time to leave this incredibly kind review about your recent experience in our dealership. We're very happy to hear of your satisfaction with Diamond Auto Group.


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  • Best experience!!

    I received a phone call from Steve Wilbur, he was introducing himself to me he followed up several times before I set an appointment with him. I w...

    Dealer Response

    Darlene & Katrina, thank you so much for taking the time to leave this incredibly kind review of your experience here at Diamond Auto Group with S...


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    I received a phone call from Steve Wilbur, he was introducing himself to me he followed up several times before I set an appointment with him. I was not ready to trade my vehicle and was unsure on my decisions, Steve was extremely patient with me! Constantly followed up, and followed through with everything he said and that kept me with Diamond Chevrolet! Hands down, best experience ever! I will absolutely return to Diamond and work will Steve in the future! Also recommend him to Family and Friends!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Darlene & Katrina, thank you so much for taking the time to leave this incredibly kind review of your experience here at Diamond Auto Group with Steve. We're truly pleased to hear that Steve took such excellent care of you during your recent purchase experience. We sincerely appreciate your referrals, and we look forward to working with you again in the future. Thank you!


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  • Great and honest people

    I just want to start by saying joe Simon and bill Reynolds have turnt this dealership from no service to one of the best dealer and service center...


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    I just want to start by saying joe Simon and bill Reynolds have turnt this dealership from no service to one of the best dealer and service center their is in the state.bill and joe put themselves in the custumer shoes and get the job done with out the runaround and your not just a custumer to them your a friend I've ben going to this dealership for 15 years and by far these are the two best people ever in there I had a problem with my truck for about 2 years and with in a couple weeks of them two guys beging there it was resolved I just want two thank them two it means a lot from a customers point of view

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Team, Wonderful Service

    I could not be more satisfied with my recent purchase at Diamond Chevrolet in Auburn. Bert Curtain, David Massad and the team that helped me went ...


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    I could not be more satisfied with my recent purchase at Diamond Chevrolet in Auburn. Bert Curtain, David Massad and the team that helped me went above and beyond to meet and exceed my expectations and needs. They answered every question that I had and understood my concerns. I look forward to seeing the staff again and will recommend them to my friends, family and co-workers. Thank you so much!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great service

    I brought my truck in for a check on the emissions system and was assured that there was nothing wrong with it. I received a call as requested whe...


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    I brought my truck in for a check on the emissions system and was assured that there was nothing wrong with it. I received a call as requested when the work was done. Several tests were done and the results were reported to me to my satisfaction.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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