AutoMax Preowned Framingham

mike horton sold me a vehicle with no hassles given by the typical salesman. He knew what i wanted and didn't waste my time finding the right vehicle. thanks mike

Sam at automax is wonderful! He was so efficient. I went in for a test drive & drove out a few hours later with the vehicle! He took care of everything! Sam was able to find me a lower interest rate than originally offered. He was very responsive to my needs & listened to my concerns regarding pricing. Sam is very knowledgable & was not pushy at all! He made the experience much more pleasurable than I expected. Othet dealerships I went to stressed me out, but coming here was very relaxing and enjoyable. I brought my two daughters with me( 8 & 9 yrs old) & Sam was extremely accommodating & friendly to their needs & mine. The entire dealership seems to run very smoothly and they worked hard to make sure I was satisfied with the vehicle & financing.

I sent an email requesting viewing a vehicle at 12:00am and by 8:30am Rafael was calling me to schedule an appointment. I got in at 10:00am and Nick Kszepka greeted me, he was prompt at listening to my request and we headed out to test drive a few vehicles. Nick has a great knowledge about vehicles. Fast and quick and to the point. I am very happy with my purchase. Will use this dealership again!

Good experiences with this dealereship Very helpful with finding vehicle we were looking for Nick , salesman at dealership very helpful and thorough with car buying process start to finish . Would recommend Auto Max to our aquaintances Thank You Kim Carr

Patrick Sullivan was our salesman and he was great! Everyone there was extremely helpful and moved everything along nicely. Highly recommend this dealership.

Automax had the exact car I wanted. I was coming out of state to look at the car so I called on Friday 9/25/15 asking a few basic questions about the car after I had already received an email about it. The man on the phone was nice and put me in their system and said he made me an appointment for Sunday to come down and look. He also said I would receive a text message confirming and I could text back with any questions I had, I never received a text or email. Sunday 9/27/15 comes around and I call before leaving to verify everything. They had no previous information of me coming or an appointment. The lady I believe Yasmine I was on the phone with made me an appointment for that day to ensure someone would be waiting to help me when I arrived. As soon as I hung up I received an email confirmation I got to Automax after driving 2 hours (sitting in traffic) and the car wasn't even there. I was told it was in the body shop getting the bumper fixed!! When I first walked in I was told they close at 5:00 so they can do what they can since I got there at 4 which was rude from the start since they has to "find" me a salesman. Then here comes Sal the salesman who was extremely rude and unhelpful. I start talking about the car I was looking at and he has no clue what I'm talking about, I had to find the stock number myself to give it to him so he could find the car. 5 minutes later he comes back with no Carfax report which I asked for and tells me the car is not there and in the body shop getting the bumper fixed. This news was even more shocking to me because there was no damage shown in pictures and I was told the car was in excellent condition. I just got up and walked out I couldn't even deal with them anymore. The manager never said a word on our way out and Sal continued his ignorant attitude. Recent Update: A few days later after the fiasco I received a phone call from them asking if I would like to come down and see the car. They didn't even have a clue about what already happened. When I told the man on the phone I already tried to look at it and it wasn't there he seemed surprised. Come to find out the car was there the whole time on their "second lot" and Sal was just as big of an idiot I thought he was. No way I was driving another 4 hours to be disappointed again

I recently purchased a vehicle from AutoMax Preowned, and it was easily the most hassle-free car buying experience I've ever had thanks to Patrick. He was friendly and knowledgeable, and listened exactly to what I was looking for and didn't try and deviate from what I was looking for. Within 2-3 hours, I was able to show up, test drive a car, filled out paperwork, and drove the car off the lot that day thanks to Patrick's diligence and helpfulness, and AutoMax's great team. I highly recommend asking for Patrick at AutoMax if you just want a smooth, hassle-free car buying experience. I had no idea buying a car can actually be that easy!

We worked with Nick to buy my husbands new work truck. We had found the truck online and arrived at opening time on a Sunday. Nick had my husband in the truck for a test drive within 15 minutes and we finished working our deal about half an hour later The process was quick and painless. We loved the fact that Nick showed us carguru for the truck deal. Thank you!

Worst car buying experience I have ever had. -they didn't have the car at the right dealership so we had to wait while they went to get it -we weren't acknowledged when we went in 2/3 times -the actual salesperson that was working with me and my wife spoke only to me -after buying the car on a Saturday, we were told to come in Monday at 10am to pick up the car and when we showed up at 10 am we were du founded to find out the car was not ready. So we were basically lied to -I had to call my insurance company 4 times to and then call them 2 times before the registration could be fixed as they copulent seem to be able to fax paperwork over to my insurance -the salesperson who put the license plates on the new car right in front on my wife didn't screw them enough so the front plate fell off and we never found it. - they didn't inspect the car for us or tell us where to go. Every other dealership I've used(which is 3) will inspect the car for you so it's all set when you pick it up -they were talking negatively about customers and each other right in front of us Overall, they did not seem to have their xxxx together and wasted my time. Worst dealership I gave ever dealt with. The jeep we bought was nice though.

Recently purchased a Murano from Automax, check engine light came on, brought to the Service Dept. They diagnosed and repaired right away, mass air flow sensor. Drove vehicle to fix computer so I can get my sticker, went back computer still wasn't ready, met the service manager she was great very knowledgable set me up with a appt at a Nissan dealership close to me, had a reprogram done covered under warranty, went back for my sticker passed no problems. Spoke to her again and thanked her for a great experience, definately will be back!!!