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Reviews

Average Ratings

4.7
266 lifetime reviews. Includes reviews of LEV KIA of Framingham from DealerRater.com
  • Great experience- great customer service!
    April 7, 2017

    Thanks so much for your thoroughness and awesome customer service as always! We have bought cars from here, had cars serviced here regularly. We a...


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    Thanks so much for your thoroughness and awesome customer service as always! We have bought cars from here, had cars serviced here regularly. We appreciate the friendly greeting we always get from Manager Warren Martin. Overall great experience!

    Does recommend this dealer
    Came in for service or repair

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  • Overcharging and inconsiderate
    April 5, 2017

    All I can say, is never go to Lev kia if your car is not under warrenty. The price on the phone is NEVER the same as what I get charged, the time ...


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    All I can say, is never go to Lev kia if your car is not under warrenty. The price on the phone is NEVER the same as what I get charged, the time is never accurate, everything is always more money then explained, even when they say they include taxes they do not. They do not keep their promises (pick up at a time and location, they never came until called, several times) and there was a recall on my car and they never told me!

    Does not recommend this dealer
    Came in for service or repair

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  • Pleasant and efficient
    March 11, 2017

    I recently purchased a recent year, pre-owned Sorento from Lev Kia, and I had a great experience. The staff members I worked with (primarily Ken...


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    I recently purchased a recent year, pre-owned Sorento from Lev Kia, and I had a great experience. The staff members I worked with (primarily Ken, Sherman and Burt) handled the sales and financing processes pleasantly and efficiently. They were courteous, clear and responsive. While I haven't used the service center yet, I certainly plan to do so when the time comes. I felt really good about my experience and my purchase. definitely would recommend this dealer!

    Does recommend this dealer

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  • Pleasantly surprised

    Drove a 2017 Sportage and that was all it took. Tony was great. Very patient with my questions. Sherman was a bit pushy trying to sell me extend...


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    Drove a 2017 Sportage and that was all it took. Tony was great. Very patient with my questions. Sherman was a bit pushy trying to sell me extended warranty.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Effecient
    February 22, 2017

    Tony (sales) and Sherman (Finance) were efficient, and no nonsense. I called to inquire if they could match a Quirk Kia price for the same car. T...


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    Tony (sales) and Sherman (Finance) were efficient, and no nonsense. I called to inquire if they could match a Quirk Kia price for the same car. They obliged, and I was in signing the paperwork later that day. Both were professional, yet not stuffy. The delivery process was very extensive, Tony took the time to walk through the various manuals and features within the car (pairing my phone, for example). Definitely the easiest car buying experience ever, thanks gentlemen.

    Does recommend this dealer

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  • Great Experience

    I was trading in my 2005 Tahoe and looked at many products that were slightly smaller. We went to Lev Kia of Framingham and were met by Ken Russi...


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    I was trading in my 2005 Tahoe and looked at many products that were slightly smaller. We went to Lev Kia of Framingham and were met by Ken Russian who showed us the Sorrento. Ken took the time to tell us about the Kia brand and was very thorough in explaining all the features of the car (very informative with no pressure). At the other dealerships (other brands) I don't know if the sales people thought the car would sell itself, but there was very little salesmanship. You could tell that Ken was very informed and a true believer in the Kia brand. As a result, we too were very impressed by the brand and the car and the customer service we received from Ken. In fact, everyone we worked with at Lev Kia was both professional and courteous throughout the process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Sales Department

    Stopped by to test drive a Kia Sportage and was surprised how much we loved it. Lev was easy to work with and we had a deal that day. Had the ex...


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    Stopped by to test drive a Kia Sportage and was surprised how much we loved it. Lev was easy to work with and we had a deal that day. Had the exact car we wanted within the week!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent sales department
    December 13, 2016

    I recently purchased a Kia Soul from the LEV dealership in Framingham. The sales associate Ken, blew me away. Not only was he knowledgeable about ...


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    I recently purchased a Kia Soul from the LEV dealership in Framingham. The sales associate Ken, blew me away. Not only was he knowledgeable about Kia itself but cars in general. I'm a first time buyer and my biggest fear was being taken advantage of. This was not the case with Ken. He was kind and worked with me so that I could find the vehicle I needed and wanted. He went above and beyond to ensure excellent customer service.

    Does recommend this dealer

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  • Outstanding and friendly service!
    December 3, 2016

    I brought in my 2014 Toyota Camry for an oil change and for new tires I knew I needed. Joey in the parts department was great, he helped me choose...


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    I brought in my 2014 Toyota Camry for an oil change and for new tires I knew I needed. Joey in the parts department was great, he helped me choose the best tires for my vehicle and for a great price! Warren in service was also outstanding, they were able to do my oil change, 4 tires, and alignment quickly as I waited in their comfortable waiting room. They have so many great amenities! I have been to other area dealers before but I will certainly keep going back to Lev for all my service needs!

    Does recommend this dealer
    Came in for service or repair

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  • 2016 Soul base

    Bought a 2016 Kia base model recently. As a first time new car buyer I was daunted by the process. I went for a test drive not intending to buy in...


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    Bought a 2016 Kia base model recently. As a first time new car buyer I was daunted by the process. I went for a test drive not intending to buy in the immediate future, but after that and some research decided to just do it. Lev Kia/ Tony made the process fairly straightforward, answering A LOT of questions, and from what I can tell believe I paid a fair price. They were accommodating and helpful with my tight schedule/availability for dealing with the paperwork, and I look forward to having them maintain this vehicle throughout my ownership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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