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Imperial Chevrolet

(1,885 reviews)
Visit Imperial Chevrolet
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2020 state dealer award
View 7 awards
2020 state dealer award 2015 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
Used (508) 379-2106 (508) 379-2106
Service (877) 388-0469 (877) 388-0469

Reviews

(1,885 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Imperial Chevrolet from DealerRater.

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I’ll see how the sales people drive these vehicles and I

I’ll see how the sales people drive these vehicles and I would never buy one off them the way they beat on these cars the new ones in the used ones and you wonder why people you have problems in a few months go buy another car from there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I met with Ali Abdalla he was very friendly and

I met with Ali Abdalla he was very friendly and professional. When we discussed the value of the of the used car, I was interested in. He was up front about the pricing and explained the difference in a cash offer versus a trade- in how Imperial prices their used vehicles. I was very happy with the deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A great car buying experience!

A great car buying experience! Ali Abdalla went above and beyond by being attentive to my needs and answering all my questions thoroughly without any pressure! Great car buying experience!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you, Laurie! We’re thrilled to hear about your great car buying experience at Imperial Chevrolet. It’s wonderful to know that Ali provided attentive service and answered all your questions thoroughly. We appreciate your feedback and hope to see you again for your next visit! Sincerely, The Imperial Chevrolet Team

Keith is incredible !

Keith is incredible !! Made the entire process smooth and stress-free, couldn't have asked for a better experience and I absolutely LOVE my new Truck !! Highly recommend Keith !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Looking for a car can be stressful and confusing,

Looking for a car can be stressful and confusing, however, working with Paul Macchi at Imperial Ceverlot was a positive experience. We told Paul what we were interested in and he had choices available to us. Paul was friendly, professional, and knowedgable. He was patient and explained all of our options. We are very happy with our experience with Paul and we are happy with our choice of vehicle. We would highly recommend Paul and Imperial cars when looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I was pleasantly greeted by Paul Macchi.

I was pleasantly greeted by Paul Macchi. We let him know exactly what we wanted to make a deal work. We test drove the vehicle I wanted and when we came back the perfect deal was presented. No pressure, he made it stress free! Highly recommended Paul!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I recently purchased a used vehicle from Imperial.

I recently purchased a used vehicle from Imperial. the salesman Gabriel Borrero was amazing. I told him my finance limit and he did not try to sell me a vehicle I could not afford. Ahmad Al-jallad worked for 2 days to get me financing with my low credit score. They will be my go to dealership from now on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, Laura! We're glad to hear about your positive experience at Imperial Chevrolet with Gabriel and Ahmad. It's great to know they helped you find the right vehicle and secured financing for you. We appreciate your trust in us and look forward to being your go-to dealership in the future! Please feel free to reach out anytime. Sincerely, The Imperial Chevrolet Team

They were great Felix and Amaud were excellent they

They were great Felix and Amaud were excellent they were very patient with me. Felix answered all my questions. THEY WERE BOTH GREAT

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Paul Macchi was a pleasure to deal with .

Paul Macchi was a pleasure to deal with . We love our new truck. He was very responsive and made the entire car buying experience easy. He was straight forward and very knowledgeable and even gave us a great trade in rate. We have bought may cars @ this dealership and Paul was by far our favorite salesperson. Thanks Paul you are great at what you do!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Sales process was very easy and quick.

Sales process was very easy and quick. Sales, financing and service/parts department were all knowledgeable and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you, Lynda! We appreciate your kind words about the sales process at Imperial Chevrolet. We're thrilled to hear that our team in sales, financing, and service/parts made your experience easy and quick. We look forward to serving you again in the future! Sincerely, The Imperial Chevrolet Team