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Reviews

Average Ratings

4.7
73 lifetime reviews.
  • Dave, Orville and Lenny are outstanding

    Probably the best car buying experience I've had (of several in last few years). Highly recommend going to them and working through their very fai...

    Dealer Response

    Thank you, Brian, for your kind words and for sharing your experience. I'm happy to hear Dave, Orville, and Lenny treated you well during the purc...


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    Probably the best car buying experience I've had (of several in last few years). Highly recommend going to them and working through their very fair and straightforward buying process. Negotiation was not uncomfortable and business management side was very polite and low stress. Delivery of the vehicle and follow up was top notch and thorough. Professional.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Brian, for your kind words and for sharing your experience. I'm happy to hear Dave, Orville, and Lenny treated you well during the purchase of your new Toyota. I hope we continue to earn your business and if there is anything else I can do for you, please let me know. Tom Scott, General Manager


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  • Bill Devine, Excellent Customer Service!

    Bill Devine, Service Department at Toyota of Milford, MA, excellent customer service. My daughter's 2007 Toyota Prius broke down. She found out fr...


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    Bill Devine, Service Department at Toyota of Milford, MA, excellent customer service. My daughter's 2007 Toyota Prius broke down. She found out from Auto Zone that it was the most expensive battery that had to be replaced. About $2,000 - $3,000 for the battery, not including labor. My daughter being new to the area was so stressed out and didn't know what to do. I called the service department at Toyota of Milford and Bill answered the phone. He was so helpful, looked up the vin number and my daughter's battery was covered 100% under warranty. He also informed me that she had two recalls, her water pump and something electrical that was also covered under warranty. My daughter had no transportation and Bill offered to have a shuttle pick her up and that they would also get her a rental car. Bill thought her car would not be done until Monday. He called me on Saturday to let me know her car was done so that she would not have to pay for two more days on the rental car. That is what I call CUSTOMER SERVICE!! I just purchased a 2016 RAV4 and if I lived closer to the Milford Toyota Dealership, that is where I would go to get my car serviced! Thanks Bill for helping out my daughter. We appreciate it.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Fast, friendly and transparent experience!

    Thanks to Toyota of Milford my lease turn in and exchange was an excellent and respectful experience. Quick turnaround time and clear information ...


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    Thanks to Toyota of Milford my lease turn in and exchange was an excellent and respectful experience. Quick turnaround time and clear information were two of the highlights!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good buying experience

    Probably the best trade-in value that I got for my old car. Salesman John was very helpful and he always responds to my call. Comparative rates. I...

    Dealer Response

    Thank you for your business, and we appreciate your kind words about John!


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    Probably the best trade-in value that I got for my old car. Salesman John was very helpful and he always responds to my call. Comparative rates. It would be great had they been given a free service or oil change coupon usually the other dealers would give.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your business, and we appreciate your kind words about John!


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  • This Dealership is Great!

    I had a good time wroking with Hany! Trustworthy salesman. The prices were very fair and the gave me a reasonable offer on my trade-in. Thanks for...

    Dealer Response

    Thank you, Josh! We're glad you had a good time purchasing your new car with Hany!


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    I had a good time wroking with Hany! Trustworthy salesman. The prices were very fair and the gave me a reasonable offer on my trade-in. Thanks for my new car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you, Josh! We're glad you had a good time purchasing your new car with Hany!


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  • Great Service

    Tina Kearns was promp in responding to me. Her customer service was impeccable, assisting me with additional phone calls...wonderful.

    Dealer Response

    Thank you for your review, Regina! If there is ever anything we can assist you with, please let us know.


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    Tina Kearns was promp in responding to me. Her customer service was impeccable, assisting me with additional phone calls...wonderful.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your review, Regina! If there is ever anything we can assist you with, please let us know.


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  • Outstandinig Service

    Edwin Renaud provides consistent outstanding service. It's clear to see that he makes sure the customer is more than satisfied! He explains everyt...

    Dealer Response

    Thank you for sharing your experience, Marie! We're glad Edwin takes great care of your vehicle. If there is ever anything we can assist you with,...


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    Edwin Renaud provides consistent outstanding service. It's clear to see that he makes sure the customer is more than satisfied! He explains everything clearly. I would recommend him to anyone who needs service on their vehicle. He is also very knowledgeable about the mechanics of the vehicle too. Most importantly, he always has a smile on his face. Very welcoming.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for sharing your experience, Marie! We're glad Edwin takes great care of your vehicle. If there is ever anything we can assist you with, please let us know.


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  • Pleasure to do business with Ira

    I've been fortunate enough to have worked with sales consultant Orville McKenzie on 2 vehicles in the past 3 months. The first was a purchase of a...

    Dealer Response

    Thank you for your loyalty and kind review! We're glad Orville continues providing you with great customer service. We look forward to serving you...


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    I've been fortunate enough to have worked with sales consultant Orville McKenzie on 2 vehicles in the past 3 months. The first was a purchase of a new 2015 Corolla. The second and most recent was a leas of a 2015 Tacoma. Orville's knowledge and demonstrated expertise in both areas was helpful in determining which path would be the best route for my family. I will be returning to Ira for ALL future car aquisitions.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your loyalty and kind review! We're glad Orville continues providing you with great customer service. We look forward to serving you in the future!


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  • Purchasing a pre-owned vehicle

    Great deal, very couteous and professional. A very positive experience. Purchased from Orville McKenzie and he was very thorough. It was a very pl...

    Dealer Response

    Thank you, Carl! We wish you the best with your new car and look forward to serving you again!


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    Great deal, very couteous and professional. A very positive experience. Purchased from Orville McKenzie and he was very thorough. It was a very pleasant experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you, Carl! We wish you the best with your new car and look forward to serving you again!


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  • If ever in the area

    If ever in the area, I will check out this dealership due to so many great reviews on customer service.

    Dealer Response

    Thank you, Diane!


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    If ever in the area, I will check out this dealership due to so many great reviews on customer service.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Diane!


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