Reviews
Knowledgeable and help me find the right vehicle.
Knowledgeable and help me find the right vehicle. Upfront and the process was easy and fast!
Knowledgeable and help me find the right vehicle.
Knowledgeable and help me find the right vehicle. Upfront and the process was easy and fast!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Absolutely shady business practices.
Absolutely shady business practices. They knowingly sold me a 2012 Chevrolet Camaro ZL1 that had a bad rear end, part is discontinued and cost over $5k for the part alone not counting labor. Nasty business operation
Absolutely shady business practices.
Absolutely shady business practices. They knowingly sold me a 2012 Chevrolet Camaro ZL1 that had a bad rear end, part is discontinued and cost over $5k for the part alone not counting labor. Nasty business operation
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (508) 598-3940 when you have a chance. Thank you, and we look forward to hearing from you.
Excellent customer service experience!
Excellent customer service experience! Sept 20 called to schedule a State Inspection. Sarah in a friendly and professional way not only informed me no appointment was need but also suggested Tuesday after 1 pm was a great time to come and be out very quickly! Thanks to Sarah friendly and professional advise guided to a very quick State Inspection. Greeted by Joie Mullen, our trusted service adviser Inspection wait time was minimal! Years when I was on the road flying out Sunday night and returning Friday night Herb Connolly Chevrolet always help my wife care for our two cars in a way that made her safe and secure. Trusted service advisors, e.g. Joie Mullen, is the major reason for our dealership selection and continued patronage. Joie is our current service contact with at this dealership and has been extremely helpful. Always feel when I leave the dealership that the service was performed correctly and Service Advisors, e.g. Joie Mullen pay personnel attention to every service detail. Joie is truly a credit to the Herb Connolly dealership. After the sale service is the key!
Excellent customer service experience!
Excellent customer service experience! Sept 20 called to schedule a State Inspection. Sarah in a friendly and professional way not only informed me no appointment was need but also suggested Tuesday after 1 pm was a great time to come and be out very quickly! Thanks to Sarah friendly and professional advise guided to a very quick State Inspection. Greeted by Joie Mullen, our trusted service adviser Inspection wait time was minimal! Years when I was on the road flying out Sunday night and returning Friday night Herb Connolly Chevrolet always help my wife care for our two cars in a way that made her safe and secure. Trusted service advisors, e.g. Joie Mullen, is the major reason for our dealership selection and continued patronage. Joie is our current service contact with at this dealership and has been extremely helpful. Always feel when I leave the dealership that the service was performed correctly and Service Advisors, e.g. Joie Mullen pay personnel attention to every service detail. Joie is truly a credit to the Herb Connolly dealership. After the sale service is the key!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to the team here at Herb Connolly Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do!
How this dealership is still in business is beyond me.
How this dealership is still in business is beyond me. I had a trade in assessment completed on Cars.Com and it routed me to a response from Herb Connolly Chevrolet. Cars.com stated that the dealer would reach out. They didn't. For my own sanity check I went to the Herb Connolly Chevrolet website and completed the "Value your Trade" link which given the same specs and details got them to make an offer on the same exact vehicle for 5K less than from cars.com. So I would strongly recommend people shop around and make sure they aren't taken advantage of.
How this dealership is still in business is beyond me.
How this dealership is still in business is beyond me. I had a trade in assessment completed on Cars.Com and it routed me to a response from Herb Connolly Chevrolet. Cars.com stated that the dealer would reach out. They didn't. For my own sanity check I went to the Herb Connolly Chevrolet website and completed the "Value your Trade" link which given the same specs and details got them to make an offer on the same exact vehicle for 5K less than from cars.com. So I would strongly recommend people shop around and make sure they aren't taken advantage of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
johnpalan - we tried to reach out to you multiple times via phone and email. We could never get ahold of you and don't understand why you gave us a 1 star review. We partner with cars.com and guarantee the cars.com trade in assessments as long as the condition of the vehicle is accurate.
Great service.
Great service. Service advisor was very helpful and answered questions patiently. I waited for my car. The waiting area is clean and comfortable. I took advantage of a quiet room so I could work remotely. I got my car back cleaner than when I dropped it off and running great.
Great service.
Great service. Service advisor was very helpful and answered questions patiently. I waited for my car. The waiting area is clean and comfortable. I took advantage of a quiet room so I could work remotely. I got my car back cleaner than when I dropped it off and running great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
Joao was really patient with me showing me how to use the
Joao was really patient with me showing me how to use the electronics in the car. Driving with him sold me.
Joao was really patient with me showing me how to use the
Joao was really patient with me showing me how to use the electronics in the car. Driving with him sold me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
Excellent customer service experience!
Excellent customer service experience! Monday July 15th scheduled lube, oil & filter. Thanks to ease of calling in to a friendly person, scheduling a LOF is simple and easy. Greeted by Joie Mullen, our trusted service adviser @ 8:33 M Mon and out by 9:49 AM! Over the years when I was on the road flying out Sunday night and returning Friday night Herb Connolly Chevrolet always help my wife care for our two cars in a way that made her safe and secure. Trusted service advisors, e.g. Joie Mullen, is the major reason for our dealership selection and continued patronage. Joie is our current service contact with at this dealership and has been extremely helpful. Always feel when I leave the dealership that the service was performed correctly and Service Advisors, e.g. Joie Mullen pay personnel attention to every service detail. Joie is truly a credit to the Herb Connolly dealership. After the sale service is the key!
Excellent customer service experience!
Excellent customer service experience! Monday July 15th scheduled lube, oil & filter. Thanks to ease of calling in to a friendly person, scheduling a LOF is simple and easy. Greeted by Joie Mullen, our trusted service adviser @ 8:33 M Mon and out by 9:49 AM! Over the years when I was on the road flying out Sunday night and returning Friday night Herb Connolly Chevrolet always help my wife care for our two cars in a way that made her safe and secure. Trusted service advisors, e.g. Joie Mullen, is the major reason for our dealership selection and continued patronage. Joie is our current service contact with at this dealership and has been extremely helpful. Always feel when I leave the dealership that the service was performed correctly and Service Advisors, e.g. Joie Mullen pay personnel attention to every service detail. Joie is truly a credit to the Herb Connolly dealership. After the sale service is the key!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review for us at Herb Connolly Chevrolet. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was dreading going with my father in law to buy a car but
Was dreading going with my father in law to buy a car but Lucas and his manager Daniel made a normally painful experience quite painless and almost pleasant. Both were very nice and worked to get us a fair deal on a used ES350. Wouldn’t hesitate to buy from them again in the future. Thanks again guys!
Was dreading going with my father in law to buy a car but
Was dreading going with my father in law to buy a car but Lucas and his manager Daniel made a normally painful experience quite painless and almost pleasant. Both were very nice and worked to get us a fair deal on a used ES350. Wouldn’t hesitate to buy from them again in the future. Thanks again guys!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind review; we are happy to pass along your comments to the team here at Herb Connolly Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
poor quality, Not recommended , always have problems with
poor quality, Not recommended , always have problems with this people, I git 3 news trucks on this dealership, but they don’t care about loyalty customers., all the time my truck stays more then expected, and come back with the same problem
poor quality, Not recommended , always have problems with
poor quality, Not recommended , always have problems with this people, I git 3 news trucks on this dealership, but they don’t care about loyalty customers., all the time my truck stays more then expected, and come back with the same problem
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
It is disappointing for us to hear that your experience was anything less than great. Please reach out to us at (508) 820-1221 when you can so we can address this situation directly. Thank you and have a great day.
Yes sure, im still very disappointed, you can call me anytime to discuss about that, my truck still have the exactly same problem, and isn’t fixed yet.
I recently got a sticker for my 2500 HD chevy purchased
I recently got a sticker for my 2500 HD chevy purchased at your dealership.to date my 2016 chevy has beenserviced by you and to my satisfaction.
I recently got a sticker for my 2500 HD chevy purchased
I recently got a sticker for my 2500 HD chevy purchased at your dealership.to date my 2016 chevy has beenserviced by you and to my satisfaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction is important to us, so we want to sincerely thank you for choosing Herb Connolly Chevrolet and we hope to see you again soon!