Herb Connolly Chevrolet

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3.7
(1,655 reviews)
Visit Herb Connolly Chevrolet
Sales hours:
Service hours:
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Service Sales
Monday 7:30am–5:00pm 9:00am–8:00pm
Tuesday 7:30am–6:00pm 9:00am–8:00pm
Wednesday 7:30am–6:00pm 9:00am–8:00pm
Thursday 7:30am–6:00pm 9:00am–8:00pm
Friday 7:30am–6:00pm 9:00am–6:00pm
Saturday 7:00am–4:00pm 9:00am–5:30pm
Sunday Closed Closed
New (508) 283-3013 (508) 283-3013
Used (508) 283-3718 (508) 283-3718
Service (508) 202-4914 (508) 202-4914

Inventory

See all 137 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since July 1999.
Herb Connolly Automotive Group has been serving the greater Boston area for over 90 years! As one of America's oldest continuously family owned automobile dealerships in the country we are proud to be a customer recommended establishment that always exceeds expectations to provide a fantastic car buying experience.
Our extensive inventory in our three locations Acura Hyundaiand Chevrolet make the best brands and vehicles available no matter what type of vehicle you are seeking. Our friendly staff members are approachableknowledgeableand enthusiastic and make it their job to ensure that car shopping with us is pleasant and enjoyable.
Family Owned and Operated. Exceeding Customer Expecatations since 1918!

Service center

Phone number (508) 202-4914

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

3.7
(1,655 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Thousands in Markups

They add THOUSANDS in markups to the price of the vehicle. Avoid this place and find a dealer that doesn't play games. I was told they only sell cars $3000 over MSRP. What a joke.

Dealer response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (508) 820-1221 to discuss your concerns, as your satisfaction is of utmost importance to us.

1.0

My brother Had a second meeting scheduled to buy the

My brother Had a second meeting scheduled to buy the Chevy Bolt showed up for the meeting was told to wait 1.5 hours and then told the car had been sold that morning talk about treating people poorly I’m spreading the word on how horrible this place treats people

1.0

Falsely advertised virtual appointments, wouldn’t answer

Falsely advertised virtual appointments, wouldn’t answer any questions..just kept emailing and texting..”when can you come in?”. Even when I specifically asked, they avoided until finally they said they didn’t offer it.. only said “we don’t know why it is listed like that on a 3rd party site”well, because you entered it that way. Not honest!

5.0

Citizen (Homemaker)

Very satisfied with service manager and work completed.

Dealer response

Carol, your satisfaction is important to us, so we want to sincerely thank you for choosing Herb Connolly Chevrolet and we hope to see you again soon!

1.0

I called because my brakes went out and I almost hit a

I called because my brakes went out and I almost hit a wall! I called to get someone to fix it at herb Connley chevy and they told me appointment was a month away and to bring it in. I let them know I almost hit a wall and it is a Chevy recall I will not drive a vehicle that has unsafe brakes. They would not change appointment or give me a rental! for a brake issiue where I almost hit something. I asked them to put in writing and send me a statement saying that if the brakes failed and I caused bodily injury or property damage that they are responsible. They would not but expect me to drive a 64000 truck for a month without breaks at the holiday time. They told me to drive it in. I said again put in writing that it is ok that if I drive it and hit someone or drive through the showroom window, I am not responsible. they would not I told them they sent me the recall and they need to pick it up. They refused. I at this point hung up because they are clearly to stupid to understand what NO BRAKES means. Do not go to THIS DEALER THEY JUST DONT CARE about people's safety .. ZERO STARS they made me put in one star but ZERO

Dealer response

We apologize about your experience, but we believe that there was a misunderstanding during the conversation. We are not one month out for appointments and you are more than welcome to drop the vehicle off this week. I believe you are under the impression that we had a tow truck on site, the appointment coordinator did give you the roadside assistance number as that is the proper way to have the car towed in. Loaner vehicles are currently two weeks out, so we would be unable to furnish you with one of those. If you would like to discuss further, you can call the dealership and ask for the service manager.

Consumer response

Why would I want to call and work this out. This is a brake RECALL from YOUR company. What you say make zero sense. Rental is 2 weeks out on a car with brake issiue where the brakes have gone out on me!! So you want me to not have a vehicle to go to work and earn a living and not go to stores to get food and supplies for my family and not shop for Christmas. Or I will be glad to DRIVE the vehicle for 2 weeks while you get me a rental ( FOR A BRAKE ISSUE) Just send me over a letter stating you understand and if I get in an accident and cause bodily injury or property damage you accept Full responsibility. Otherwise you statement is just stupid. YOUR COMPANY IS RESPONSIBLE for the break issue not me. But you know what I was not going to claim the dent in the bumper when I hit the wall at the airport but now I am going to claim this as well I will call airport parking and let them know I hit their wall and to file a claim with you.as well. SO please send me over a letter stating you understand and if I get in an accident and cause bodily injury or property damage you accept Full responsibility. Thank you.

1.0

Do not buy a car or truck here.

Do not buy a car or truck here. They will tell you that you must pay a market adjustment fee for thousands more than the MSRP. Do your homework as there are other local Chevy dealers that don't charge this fee.

1.0

Shady Business

Dealer markup scam. Called before driving 1.5 hours to confirm pricing/availability and was told starting price was what was listed online….not the case. Was told on arrival they were charging 7k over msrp. Buyer beware

Dealer response

Ryan, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We hope you are willing to give us another chance. Please reach out to us at (508) 820-1221 so we can work towards a resolution.

5.0

Matheus was a helpful sales rep.

Matheus was a helpful sales rep. Was responsive and accommodating but also gave me space if I needed time to think about the purchase for a while. I ultimately made the purchase with him and all went well

5.0

Another excellent customer service experience!

Another excellent customer service experience! Monday, August29th called Joie Mullen, our trusted service adviser, for a lube oil, filter and State Inspection. Joie quickly scheduled our 2010 for Thursday, September 1st. Joie not only had the car washed and windows cleaned but also white lubed the door hinges. Over the years when I was on the road flying out Sunday night and returning Friday night Herb Connolly Chevrolet always help my wife care for our two cars in a way that made her safe and secure. Trusted service advisors, e.g. Joie Mullen, is the major reason for our dealership selection and continued patronage. Joie is our current service contact with at this dealership and has been extremely helpful. Always feel when I leave the dealership that the service was performed correctly and Service Advisors, e.g. Joie Mullen pay personnel attention to every service detail. Joie is truly a credit to the Herb Connolly dealership. After the sale service is the key!

Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

Matheus Vieira and his sales manager Rodrigo Peralta are

Matheus Vieira and his sales manager Rodrigo Peralta are very exceptional people. Lucky to deal with them.

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