Herb Connolly Chevrolet

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4.8
(1,626 reviews)
Visit Herb Connolly Chevrolet
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Service Sales
Monday Closed 9:00am–8:00pm
Tuesday 7:30am–6:00pm 9:00am–8:00pm
Wednesday 7:30am–6:00pm 9:00am–8:00pm
Thursday 7:30am–6:00pm 9:00am–8:00pm
Friday 7:30am–6:00pm 9:00am–6:00pm
Saturday 7:00am–4:00pm 9:00am–5:30pm
Sunday Closed Closed
New (508) 283-3013 (508) 283-3013
Used (508) 283-3718 (508) 283-3718
Service (508) 202-4914 (508) 202-4914

Inventory

See all 159 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 1999.
Herb Connolly Automotive Group has been serving the greater Boston area for over 90 years! As one of America's oldest continuously family owned automobile dealerships in the country we are proud to be a customer recommended establishment that always exceeds expectations to provide a fantastic car buying experience.
Our extensive inventory in our three locations Acura Hyundaiand Chevrolet make the best brands and vehicles available no matter what type of vehicle you are seeking. Our friendly staff members are approachableknowledgeableand enthusiastic and make it their job to ensure that car shopping with us is pleasant and enjoyable.
Family Owned and Operated. Exceeding Customer Expecatations since 1918!

Service center

Phone number (508) 202-4914

Service hours

Monday
Closed
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

4.8
(1,626 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

Bad lube oil filter

2 hours for a simple oil filter lube, you put the wrong oil in, the oil filter? , my park assit was all messed up after I left , taillight on cab was out, one of screw?s were loose was tampered with, I requested for pat to do the work , but spiteful Joie had Percy do, I know Percy screwed around with those problems as above, Percy did the same thing @ Ron?s tire I know all about your spiteful ways switching parts, I?m not coming there anymore, that?s a dangerous game you play ?

2.0

Very shady financial dealings

I'm sorry my review is not as positive as others. Initially, Paul S., was a great salesman. Never pressured,, he was very patient, and helped me find the right truck. That's where it ended. Service was a joke. Make an appointment for service, but if you go in and say....I hear something in my engine, or there seems to be a rattle, or something that is not planned, nothing happens. Since when did "service" become this. And, the "perk" of a free car wash does not apply to black vehicles, as there could be scrapes or scratches shown on the paint, so then you could get a hand wash, but only before a certain time, as the person leaves early. Then there's the end of the lease process. I went in, in good faith to begin the process of paying for my truck, as the end of the lease had arrived. I already knew what the value of the truck was through my GM Financial account, PLUS they had paid my local excise tax for 39 months. When I asked for a payoff amount, the dealer attempted to charge me 6.25 sales tax ON THE EXCISE TAX!!! It took me to go through three different people before they admitted this was the case. But, the say the "can;t see the breakdown of a cost from a financial institution like GM." According to the Town of Framingham Assessors office, the Massachusetts Department of Revenue, this practice is incorrect and illegal. And what is worse, it was admitted to me this has gone on for years. So I'm the first consumer that has figured out the are charging a tax on a tax? After consultation, this situation was referred to the Massachusetts Attorney General's Office.

1.0

Had a verbal agreement with sales manager to order a...

Had a verbal agreement with sales manager to order a vehicle at sticker price. Set an appointment to make an hour drive to see them. 2 hours before that appointment received a call from the sales manager who said after consulting ownership they couldn't honor that agreement and there would have to be a markup over msrp. I understand the times we're in but any dealer demanding a mark up over msrp are just price gougers.

5.0

I had a wonderful experience with Herb Connolly...

I had a wonderful experience with Herb Connolly Chevrolet. I was purchasing from out of state and they made the whole transaction super easy from my side. I know they put in a lot of work on their end to get the deal done without impacting me at all. The staff were all super friendly and I felt at ease during the process. My sales rep Tony Pacheco was a pleasure to work with! I highly recommend them!

5.0

What an awesome experience; I’m a Herb Connolly lifetime...

What an awesome experience; I’m a Herb Connolly lifetime customer. I’ve been a customer of Herb Connolly Chevrolet since 2018, I’ve never had a complaint… I bought a 2015 Chevy Silverado 2500 in 2018, excellent experience, gone thru the service and parts departments also awesome experience. Most recently I purchased a 2022 Silverado 2500 and it was also an awesome experience, I ordered the truck in July 2021 with Paul Santoro and I must’ve called 2 to 3 times a week to check on the delivery date; Paul was soooooooooooooo patient and understanding of my excitement. He’s awesome, they’re all awesome because when I didn’t get Paul I made sure I got a manager to ask the same question…. Lol. I told my wife to order from Herb Connolly Acura because I only want my family to be customers of the Herb Connolly brand….. all 3 dealerships are awesome but the Chevy one is the best …… lol

5.0

I’m very happy with my overall experience. The staff are...

I’m very happy with my overall experience. The staff are friendly and knowledgeable. Best car buying experience EVER!! Thank you Lou and John.

5.0

I worked with Bob and he was super helpful! He found me...

I worked with Bob and he was super helpful! He found me the perfect car :).

5.0