[{"id":9661,"firstName":"Steve","lastName":"Pedro","titleText":"Service Specialist","emailTxt":"stevep@lawlesscj.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19872,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":234859,"personPtyId":33959897,"firstName":"Matt","lastName":"Saia","titleText":"Sales &Leasing Consulatnt","shortBioText":"come see me for all your car needs! I will make anything work!","emailTxt":"matts@lawless.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":73,"imageUrl":"https://cdn-user.dealerrater.com/images/15dea2c69af6.jpg","drDealerId":19872,"dealerEmpStartDtUtc":"1325376000","industryStartDtUtc":"1199145600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":9660,"firstName":"Frank","lastName":"Mutz","titleText":"Service Specialist","emailTxt":"frankm@lawlesscj.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":48,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19872,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":539365,"personPtyId":48390684,"firstName":"Jason","lastName":"Owens","titleText":"Sales Consultant","shortBioText":"Thank you for checking out my dealer profile! I am brand new to sales and excited about the opportunity to help and guide people on their car buying experience. I have a huge professional background in human services prior to making the leap into sales and will always have ties to the great work human service providers deliver. \r\n\r\nI am originally from Boston MA and have traveled plenty for school and sports. I come from a huge family and pride myself on my strong family values. I enjoy sports, travel, and spending time with my family. - Jason","emailTxt":"jasono@lawless.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19872,"dealerEmpStartDtUtc":"1533081600","industryStartDtUtc":"1533081600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":9650,"firstName":"Tom","lastName":"Haddad","titleText":"Sales Specialist","emailTxt":"tomh@lawlesscj.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19872,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":429072,"personPtyId":31985619,"firstName":"Mike","lastName":"Pontes","titleText":"Sales & Leasing Specialist","emailTxt":"mikep@lawless.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19872,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":526623,"firstName":"Joe","lastName":"Murray","titleText":"Sales Consultant","emailTxt":"joem@lawless.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/5d5798797a2b.jpg","drDealerId":19872,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":526713,"firstName":"Ryan","lastName":"Forbes","titleText":"BDC Manager","emailTxt":"ryanf@lawless.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19872,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":526621,"firstName":"Tofik","lastName":"Shurdha","titleText":"Sales Consultant","emailTxt":"tofiks@lawless.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/e01144bdf87e.jpg","drDealerId":19872,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":526704,"personPtyId":48635592,"firstName":"Jeff","lastName":"Wray","titleText":"CFO","emailTxt":"jeffw@Lawless.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19872,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":552993,"personPtyId":52255548,"firstName":"Dwane","lastName":"Killion","titleText":"Sales & Leasing Consultant","emailTxt":"dwanek@lawless.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19872,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":552995,"personPtyId":51814731,"firstName":"John","lastName":"Twomey","titleText":"Sales & Leasing Consultant","shortBioText":"I work for you, the customer. I'm here to help you get into the right vehicle for you and your family, at the right price. Let me know how I can help! looking forward to working with you on your next vehicle purchase.","emailTxt":"johnt@lawless.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19872,"dealerEmpStartDtUtc":"1535760000","certifiedEmployee":false,"deptDscrp":"Sales"}]

Lawless Chrysler Dodge Jeep RAM

Rectangle 48
Sales 9:00 AM - 8:30 PM
Service 7:00 AM - 6:00 PM

Lawless Chrysler Dodge Jeep RAM Hours

Sales

Monday

9:00 AM - 8:30 PM

Tuesday

9:00 AM - 8:30 PM

Wednesday

9:00 AM - 8:30 PM

Thursday

9:00 AM - 8:30 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

Special Offers

Other rates
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Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since October 2000

Lawless Chrysler Dodge Jeep Ram is a Chrysler Five Star Dealer and we do our utmost to make sure that each and every one

...

of our guests feels completely satisfied. We bring over fifty years of professional sales and service to the community. We have the knowledge, experience and strong desire to ensure our customer gets the best in quality service.

"Family owned for over 50 years!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
882 lifetime reviews. Includes reviews of Lawless Chrysler Dodge Jeep RAM from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.8 out of 5
    October 10, 2018

    Since purchasing my jeep Cherokee , I???ve only ever brought it to Lawless for service. I???ve Never a problem, and there???s never been an issue. I???ve... even had to use the drop box and leave it overnight. Quick and reliable.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Lawless Chrysler Dodge Jeep Ram

    Thanks for the kind review, and continued business. Whenever you need help, you know where to find us. Thanks, Jeff Wray Director of Operations 781...-376-2556 jeffw@lawless.com


    Worked with:
    Steve Pedro

    Service Specialist

    (4.9) 49 reviews

  • 5.0 out of 5
    October 10, 2018

    I arrived mid day to have an oil change for my Jeep last week. It was suppose to be a little bit of a wait and Steve Pedro, the service advisor, asked... me to wait in the newly updated room off the service area.To my surprise, the service was completed in record time after being told it may take a little more time than usual due to the number of vehicles waiting for an oil change at that time. Thank you for taking such great care of me after 20 years of being a customer at your dealership. I would never go anywhere else!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Lawless Chrysler Dodge Jeep Ram

    "I would never go anywhere else!" We love to hear that. Thank you for the kind review, and thank you for your continued business over 20 years. We lo...ok forward to helping you out for the next 20. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com


    Worked with:
    Steve Pedro

    Service Specialist

    (4.9) 49 reviews

  • January 19, 2017

    Sales experience was very easy and without pressure. I would recommend Derek to anyone and I will be back again.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Christopher - Thank you so much for your feedback and recommendations. We greatly appreciate the opportunity to work with you and earn your business.... I will be sure to share your feedback with Derek. Please let us know if we can ever help you in the future. Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

  • 4.2 out of 5
    October 9, 2018

    Have had the leased Grand Cherokee for about a month and the Sunroof allowed rain water to enter the drains but not exit the car. Car was taken in for... repair immediately but the work was not completed during that day and a loaner had to be provided. Appreciated the loaner but wish the work was completed in the day it was dropped off.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Lawless Chrysler Dodge Jeep Ram

    We are sorry about the trouble with the car. We greatly appreciate your flexibility, while we took the time to fix the problem. Don't hesitate to reac...h out if there is anything else we can do. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com


    Worked with:
    Steve Pedro

    Service Specialist

    (4.9) 49 reviews

  • 4.6 out of 5
    October 8, 2018

    I was in and out in 30 minutes. Excellent. Steve went over all concerns I should be aware of.and price it would cost me . I have been a customer for 18... years.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Lawless Chrysler Dodge Jeep Ram

    Louise, Thank you for the review, and trusting us with all your automotive needs. Whether its Sales or Service, we are more than happy to help, and lo...ok forward to another 18 years. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com


    Worked with:
    Steve Pedro

    Service Specialist

    (4.9) 49 reviews

  • 5.0 out of 5
    October 8, 2018

    Excellent service group. Efficient, and understanding . They explain issues and any additional issues as they service the vehicle and are quick to offer... options for owners.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Lawless Chrysler Dodge Jeep Ram

    Rob, Thanks for the review of our Service Department. We are always here to help, and look forward to working with you in the future. Thanks, Jeff Wr...ay Director of Operations 781-376-2556 jeffw@lawless.com


    Worked with:
    Frank Mutz

    Service Specialist

    (4.7) 48 reviews

  • 3.2 out of 5
    October 8, 2018

    I came in knowing which vehicle I wanted. Initially Dwane was helpful and helped get the deal done. Unfortunately, the finance & delivery of the vehicle... left me feeling less than satisfied. I spent almost 4 hours waiting for the finance department. I live in NH, so it's not like I could just go home and wait for them to call. It wasn't just me, it was the end of the month and there were several people in my situation. Because I live in NH the vehicle had to be delivered to me. I was called by Dwane on Wednesday and he said that the deliver would be at 11am the following day at my town hall. On Thursday I arrived at the town hall at 11am and waited... I attempted to call and text Dwane to see what was going on, but he never responded. After waiting for 30 minutes I called the dealership and they said someone would call me back. at 11:45 I got a call from the delivery driver who was 30 minutes away. So, in all they were an hour and 15 minutes late, which made me late for a meeting. The delivery driver told me that they didn't even leave Woburn until 10:30 and they had another stop before me, so he isn't sure why anyone would tell me 11am for the delivery.

    3.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    3.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    3.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Lawless Chrysler Dodge Jeep Ram

    Craig,Seems as though we made a mistake somewhere along the lines, and we're sorry for the inconvenience that it caused. Feel free to contact me direc...tly. We can discuss exactly what happened, and hopefully come to a resolution.I look forward to hearing from you,Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com


    Worked with:
    Dwane Killion

    Sales & Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    October 8, 2018

    Jason Owens!!! Rockstar!!! Best buying experience ever!!! And we???ve already had 2 other great buying experiences there! He was so wonderful...he kept... it so much less stressful with his easy going nature! We loved him so much and think you have such a gem and gentleman in him!! We just love Lawless!! Steve Pedro...who is better than him in service...No one!!! Reception/accounting amazing friendly,helpful, cheerful face!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
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    Lawless Chrysler Dodge Jeep Ram

    Thanks for your glowing review of the entire dealership. We thank you for the repeat business, and look forward to working with you in the future. Whe...n you need anything for Sales or Service, we are happy to help. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com


    Worked with:
    Jason Owens

    Sales Consultant

    (5.0) 6 reviews

  • 3.8 out of 5
    October 7, 2018

    A clerical error was made in the registration process. Dealership was not to concerned and took their time to fix the problem. I called my Salesmen and... the Finance Manager once this error was brought to my attention by my insurance agent but never received a call back. I had to physically take a trip to the dealership to try to rectify the problem. As of the time of this review, the problem still exists. The lack of communication is a concern for me. What if I need assistance later on in my lease time frame? Update, The clerical error has be rectified. Communication has gotten better.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
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    Worked with:
    Tofik Shurdha

    Sales Consultant

    (4.6) 7 reviews

  • 4.8 out of 5
    October 6, 2018

    I have been getting my jeep serviced @ lawless since i bought it new there in '15. Its always been a good experience, great people to deal with.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
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    Lawless Chrysler Dodge Jeep Ram

    Happy to hear that every time you come in, it has been a good experience. We will continue to deliver that good experience, the next time you visit. T...hanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com


    Worked with:
    Steve Pedro

    Service Specialist

    (4.9) 49 reviews

    Frank Mutz

    Service Specialist

    (4.7) 48 reviews

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