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Jaffarian Toyota

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Jaffarian Toyota Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

12:00 PM - 4:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2002

We are a fourth generation family owned business..Celebrating 75 years of serving family's automotive needs. For the sec

...

ond consecutive year, we've been voted DEALER OF THE YEAR award for Volvo,2012 & 2013. We also earned a spot as a National Finalist for Dealer of the Year for Dealer Rater. Go to www.dealerrater.com to check our report card! Here at Jaffarian we take pride in our large selection of NEW and Pre-Owened vehicles, if you don't see the car you are looking for, we will find it for you!

"Demand the Best, Get The Best! Come experience the Jaffarian Way!"

Service

Wheel Alignment (RWD)

$89.95 and up*

Car Wash

Complimentary

Wheel Alignment (4WD)

$89.95 and up*

Wheel Alignment (AWD)

$89.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
2088 lifetime reviews. Includes reviews of Jaffarian Toyota from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 22, 2019

    I had an excellent experience with Adrian. He worked with my chaotic schedule in order to provide the vehicle as soon as possible. He also went out of... his way to pick up the vehicle I truely wanted. Great at explaining features. I would recommend him to friends and family for sure. See you soon Adrian!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gavin Jaffarian

    Sales Manager

    (5.0) 36 reviews

    Adrian Gonzalez

    Sales Consultant

    (5.0) 34 reviews

  • 5.0 out of 5
    October 8, 2019

    Adrian and manager's were trying to make everything easy for me and my wife. We are so happy to shop with them. Thank to them for great service.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Adrian Gonzalez

    Sales Consultant

    (5.0) 34 reviews

  • June 18, 2014

    I have been a toyota driver for the past twenty years. I have not had really good luck with any of them.....from Boston to New Hampshire (no names mentioned!).... Either the Salespeople were taking me for a dope or the Service departments not having truly experienced people working on my vehicles. Needless to say, I was very leary of purchasing another Toyota from a Dealership. I decided to give Jaffarian Toyota a shot. I went to their dealership in Haverhill, met with a few salespeople, sat around and listened to customers and salespeople and how they interacted. I was impressed with what I saw and heard! I also have read many good reviews about Jaffarian Toyota, being around for 75 years gave me a little more confidence about dealing with a dealership that has been around for that long. I watched as the senior staff helped out the newbie sales people and saw the respect given to customers. I was introduced to Xavier Casiano who helped me above and beyond my expectations. He did everything in his power to get me the exact vehicle I wanted along with the exact options I specified. I was exceptionally happy in the way Xavier treated me and did whatever he could to make my buying experience top notch! I would definitely recommend Jaffarian and Xavier to anyone who is skittish about dealing with dealership salespeople and the whole buying process! Xavier is THE MAN!!!!!!!!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing your experience with Jaffarian Toyota Scion and Xavier Casiano. Our goal is 100% customer satisfaction and it sounds lik...e we achieved that goal with you. We want every experience to be "five stars"! Your recommendation means a lot to us. On behalf of the whole Jaffarian Team, we wish you many happy miles in your new Toyota. We look forward to serving you for many years to come! Don't forget about your ToyotaCare!! Jena Bucknam Internet Manager

  • 5.0 out of 5
    October 8, 2019

    Adrain helped us a lot with purchasing car, he's genuine, friendly and very responsive with our questions, we are going bring our friends here!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Adrian Gonzalez

    Sales Consultant

    (5.0) 34 reviews

    Jaileen Lebron

    BDC Manager

    (5.0) 6 reviews

  • 5.0 out of 5
    September 28, 2019

    Just would like to say thank you too Fernando columna. He help me with all my questions on getting into a 2019 highlander. Thank you very much

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 25, 2019

    Over the last several years my family and I have bought several vehicles at Jaffarian. The entire staff has always been very focused on the needs of the... individual buyer. They have always given me an exceptional experience buying a vehicle. Thier prices are very good. They have always gone to the extreme to be sure that everything is correct. From the family atmosphere to the last tiny details.i can't say enough about the difference between Jaffarian and the other dealerships I've dealt with. Jaffarian's stands head and shoulders above.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Adrian Gonzalez

    Sales Consultant

    (5.0) 34 reviews

    Tom Blanchette

    Finance Director

    (4.9) 119 reviews

  • 1.0 out of 5
    September 16, 2019

    I want to know why Gary as president and C.E.O of jaffarian automotive group is refusing to speak to me when I call to speak to the owner of the collision... center and keeps referring me threw his secretary to speak to his brother Mark who is NOT the owner ?

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 12, 2019

    I worked with Glenn Davis on my new car purchase. When I arrived at the dealership for the first time Glenn was outside waiting to greet me. We talked... about the car I wanted and my trade in. He immediately got the staff working on my trade in value while he and I worked out a price for the new car. I generally dread dealing with new car sales people but this turned out to be an exceptional experience. The offer he provided was outstanding and the trade in value met my criteria, so we went ahead. He had to put out a search for the specific car I was looking for but located it within a day, We closed on the new car a coupe of business days later. The day of pickup went smoothly and very fast, less than a half hour - a great experience

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Glenn Davis

    Sales

    (4.8) 21 reviews

  • 5.0 out of 5
    September 10, 2019

    Glen was a truly professional salesman who spent time answering my questions and explaining the offer which I was committing to. Well worth my experience.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Glenn Davis

    Sales

    (4.8) 21 reviews

    Gary Jaffarian

    President

    (4.7) 12 reviews

  • 5.0 out of 5
    September 7, 2019

    My entire experience from the start with each of the team-members involved was amazing. Ensuring that I was aware of how each step of the process worked,... and when I had questions, that they were answered, was obviously a priority for them.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tom Blanchette

    Finance Director

    (4.9) 119 reviews

    Glenn Davis

    Sales

    (4.8) 21 reviews

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