495 Chrysler Jeep Dodge RAM

New 866-724-0026 866-724-0026
Service 888-559-3513 888-559-3513

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Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 5:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 6:00 PM
Sat 8:30 AM - 5:00 PM
Sun 11:00 AM - 5:00 PM
Mon 7:30 AM - 5:00 PM
Tue 7:30 AM - 5:00 PM
Wed 7:30 AM - 5:00 PM
Thu 7:30 AM - 5:00 PM
Fri 7:30 AM - 5:00 PM
Sat 7:30 AM - 2:00 PM
Sun Closed
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Reviews

4.7
230 lifetime reviews. Includes reviews of 495 Chrysler Jeep Dodge RAM from DealerRater.com
  • Ultimate First kTime Experience

    The reviews are accurate. As a first time car buyer, my husband, a car nerd, did the leg work to help find my "perfect" Jeep Wrangler Sport. He re...


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    The reviews are accurate. As a first time car buyer, my husband, a car nerd, did the leg work to help find my "perfect" Jeep Wrangler Sport. He researched local car dealerships and found an excellent rating with 495 Jeep and decided we would go there last to actually buy a vehicle. We were NOT disappointed. We used cars.com to check out the local inventory and vehicle features and came in hand with a print out of the vehicle we were interested in in stock at 495 Jeep. Josue Berberena greeted us and it was all up hill from there. Josue got us a better deal than the sticker price and our Tread Lightly membership and we received a better APR rate than the lowest rate offered by our bank. We were not hassled in anyway or pushed to add any additional features or services. The dealership even prepped and got the vehicle ready for us before we took it off the lot. Our experience was excellent from our first walk through the door to picking up the vehicle the next day. It is difficult to impress both me and my husband--especially through customer service--but we both highly recommend 495 Jeep and especially Josue.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great experience
    March 29, 2017

    Had a great experience buying my new 2017 Dodge Durango GT with help of Eddie Cruz one of the sales associates. He was very helpful in every way, ...


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    Had a great experience buying my new 2017 Dodge Durango GT with help of Eddie Cruz one of the sales associates. He was very helpful in every way, very polite and friendly. Went out of his way showing me every detail and was very knowledgeable about the cars and all the bells and whistles. Dealership was very nice & clean, every staff memeber was very professional and even met the owner who made sure i got the best deal. Everything was as advertised online and had the best priced vehicles then anyone !!!!!!!

    Does recommend this dealer

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  • I'm glad I didn't trust them with anything bigger
    March 24, 2017

    I started trying out different Jeep dealers closer to my house. The dealer I usually go to (Clark ) is very good...but equally very busy. I figure...


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    I started trying out different Jeep dealers closer to my house. The dealer I usually go to (Clark ) is very good...but equally very busy. I figured a good test would be a simple oil change. That way I can get a feel for the service department. So, a month ago I stopped by for a last minute oil change later in the day. I did not get that " we are happy to help you" feeling. I got, what I perceived as the " are you really giving me this oil change at the end of the day?!" feeling. Attitude aside, they were surprisingly quick with job and had me out the door within a half hour or so. The price was slightly higher than I was used to from the other dealer, but I wasn't going to argue over a couple of bucks. As I'm driving home...I'm smelling burning oil. I checked for a leak and found nothing. I can only assume they spilled some oil on the exhaust and never cleaned it up. Fast forward a month (yesterday). I left work to go home and pulled into a gas station to tank up. As I was driving around the lot to get to the pump I could smell oil but didn't really think anything of it. After I tanked up, I noticed a huge trail oil that led directly under my truck! I have a Hemi Jeep...so it's not real easy to see anything past that huge engine cover. I called a tow truck thinking something very bad just happened. 495 told me they were open until 7pm. The tow truck showed up in their parking lot a few minutes before 7pm. The service department was dark and locked up. I wound up leaving the keys in the drop box. I promptly get a call at 8am this morning , telling me they have the keys and will diagnose the problem and get back to me at some point. 10am..I receive a call telling me I am all set. The cause of my leak was a " cracked oil filter". First of all..let me say this. I used to be a mechanic many years ago. The odds of an oil filter "cracking" without any outside damage Is very slim. The more likely cause would be that the gasket from the old filter was stuck to the block and they installed the new filter over that gasket. Without any proof or anyone to talk to...that can only be speculation and not fact. I even discussed this with a friend that works at a different dealer and he agreed. Regardless, I went to pick up my Jeep about 2 hours ago. After finding someone to help me...I was directed to a very uninterested cashier who had me standing in front of her for what seemed like an eternity before she even acknowledged me. After which I start to ask her questions about the repair and she apparently had no information to add past what was on the repair order. No apology for the inconvenience...no personal interaction with the service writer...nothing. I am pretty much disgusted at this point and get in my Jeep and leave. As I was driving home...I could smell burnt oil again. Once again, I check and no leaks...but I did see residual oil that should have been wiped down. I can only assume that smell will be there for another week or so. Lastly...I had just finished detailing my truck a day before all this happened. Needless to say it was spotless when they got it. Unfortunately, I did not get it back spotless. I had nice greasy hand prints on my freshly detailed light gray door skin and handle. Needless to say... I won't be coming back.

    Does not recommend this dealer
    Came in for service or repair

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About Our Dealership

Dealer on Cars.com since September 2016

We are a dealership serving the Merrimac valley and surrounding areas with a full line of Chrysler Jeep Dodge and Ram trucks. We have a fine selection of preowned vehicles as well and many Certified Used cars are available. We have a complete service department that can service any and all makes at very competative prices using Mopar products and factory OEM

"No Gimmicks Guaranteed Everyone qualifies for our lowest price"