Came back to this dealer due to the salesman (William Calderon), initially I was looking at other cars/dealers in the area, but came back because of a... genuine feeling of quality care and comfort with this dealership and followup even after my purchase. I especially loved the in car training for all the bells and whistles in my 2012 Certified Q5.
Service techs are the best. Very knowledgeable and helpful.
overall very good/professional experience. would reccomend audi of westmont to others
I'm NOT a person that knows anything about cars so my answers may be subjective. The service was EXCELLENT so based on that, the repairs should be the... same. The technician that signed my car in was very, very pleasant and kept me informed of how the work was coming along, and explained things in "layman" terms for me (that was very much appreciated). He was very kind and seemed to have a very warm and friendly personality as have the technicians in the past. He continues the line of very professional and knowledgeable technicians.
Thanks, Terry! We're happy to hear you had such an excellent service visit! If you ever need additional assistance, don't hesitate to reach out! Take ...care!
I submitted a review previously and forgot to complete the above questions. This is a 5 star location in all regards and provide great service.
My car was in for a scheduled maintenance. A few things were found, but I was told they could wait a bit on them. I really appreciate this.
The service department is the best I've dealt with.
Shawn, we're pleased our service department is the best you've dealt with. Please don't hesitate to reach out if there's anything we can do for you!
Excellent service from Matt. He was friendly and followed through with progress reports during the day.
Bought my preowned Q5 from a north suburb dealer, but going to Audi Westmont for servicing due to proximity to my house. Had to schedule repair for re...call so called on a thursday, got in on a monday and they gave me a loaner which is always a bonus! Repair was done quickly and car was returned washed and ready to go. Friendly and professional staff. Newly remodeled location. Would highly recommend!
After visiting NUMEROUS luxury car dealerships in the Chicago area over the course of two weeks, my wife and I found an a3 that we liked on their webs...ite. They were very quick to respond via email and did not feel overly pushy to get me in the door that second. Once arriving at the dealership, the car was warmed up and ready to go. We were greeted as soon as we walked through the door by Lawrence - nicest & most genuine salesman ever. We bought the car that night. I'd absolutely recommend the dealership.