[{"id":547023,"firstName":"Chuck","lastName":"Shaw","titleText":"Assitant Service Manager","shortBioText":"I have over 25+ years experience in the automotive service. My experience has been with Dodge, Chrysler, Jeep, Lexus, Mercedes Benz. For the last year I have been working with Honda, and I am very impressed with the brand and the customer loyalty. I will always put my clients first and build a relationship with them. I have always felt that it is more than just taking care of a customer, building a relationship and trust is far more important. I look forward to seeing my repeat customers throughout the ownership of their vehicle, and keeping their vehicle serviced properly and safe is my goal.","emailTxt":"cshaw@gallerygroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":10,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/273c49ae3a3f.jpg","drDealerId":19499,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"754704000","certifiedEmployee":true,"deptDscrp":"Service"},{"id":547084,"personPtyId":51694847,"firstName":"Christine","lastName":"Gallella","titleText":"Service Advisor","emailTxt":"cgallella@gallerygroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":11,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19499,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":67705,"personPtyId":48516787,"firstName":"Robert","lastName":"Giovannucci","titleText":"Client Specialist","emailTxt":"rgiovannucci@gallerygroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":74,"imageUrl":"https://cdn-user.dealerrater.com/images/5b6b72090b8a.jpg","drDealerId":19499,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":540708,"personPtyId":48521055,"firstName":"Gesse","lastName":"Lievore","titleText":"Sales Advisor","shortBioText":"I M VERY HAPPY TO BE PART OF THIS TEAM .....","emailTxt":"Glievore@gallerygroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/0028c48eee63.jpg","drDealerId":19499,"dealerEmpStartDtUtc":"1456790400","industryStartDtUtc":"1514764800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":67700,"personPtyId":48125530,"firstName":"Junior","lastName":"Rodriguez","titleText":"Senior Sales 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Advisor","emailTxt":"Gsaad@gallerygroup.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/2e87f85a41e6.jpg","drDealerId":19499,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":129990,"personPtyId":48093246,"firstName":"Giancarlo \"Carlo\"","lastName":"Giovannucci","titleText":"Pre-Owned Sales Manager","emailTxt":"ggiovannucci@gallerygroup.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":190,"imageUrl":"https://cdn-user.dealerrater.com/images/users/jrodriguez3/4b5d5ab6-0ffd-43d5-beb7-01b3c9c2fcef.jpg","drDealerId":19499,"dealerEmpStartDtUtc":"1249084800","industryStartDtUtc":"1122854400","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":67707,"personPtyId":48126191,"firstName":"Nicole","lastName":"Michaud","titleText":"Service Drive 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Welcome to my profile. My name is Kanita Rodriguez and I am a senior sales consultant at Honda Gallery. I\u001ave lived in the U.S. since 2001 (Bosnian/Albanian descent) and I\u001ave been in the business since December of 2012. I believe that a truly successful sales consultant ALWAYS puts their customers\u001a needs first and ensures that the car buying process is smooth, efficient, accommodating and pleasant. Your time is extremely valuable to me and I strive to constantly provide my clients with a stress-free experience before, during and after the sale. I look forward to assisting you with your future vehicle needs :)","emailTxt":"kbiloglavic@gallerygroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/6e023bf3558d.jpg","drDealerId":19499,"dealerEmpStartDtUtc":"1441065600","industryStartDtUtc":"1354320000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":129980,"personPtyId":48107033,"firstName":"Ed","lastName":"Wallace","titleText":"Service Manager","shortBioText":"","emailTxt":"ewallace@gallerygroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/6b317ce45a75.jpg","drDealerId":19499,"dealerEmpStartDtUtc":"1296518400","industryStartDtUtc":"670464000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":428140,"personPtyId":48134282,"firstName":"Chan","lastName":"Sorm","titleText":"Client Advisor","emailTxt":"csorm@gallerygroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/0f42c7ad5632.jpg","drDealerId":19499,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":540628,"personPtyId":48521476,"firstName":"Brendan","lastName":"Finnegan","titleText":"Sales Consultant","emailTxt":"bfinnegan@gallerygroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/cf4e278556f7.jpg","drDealerId":19499,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":543217,"personPtyId":49739668,"firstName":"Don","lastName":"McEwen","titleText":"General Sales Manager","emailTxt":"jmcewen@gallerygroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/694eb28b5fea.jpg","drDealerId":19499,"industryStartDtUtc":"431222400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":539174,"personPtyId":48129892,"firstName":"Mark","lastName":"Schelfhaudt","titleText":"GM","emailTxt":"MSchelfhaudt@gallerygroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19499,"dealerEmpStartDtUtc":"1530403200","industryStartDtUtc":"431222400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":543318,"personPtyId":49446677,"firstName":"Matt","lastName":"Eckhardt","titleText":"Sales","emailTxt":"meckhardt@gallerygroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/603bb385ac89.jpg","drDealerId":19499,"dealerEmpStartDtUtc":"1533081600","industryStartDtUtc":"1427846400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":545408,"personPtyId":49820392,"firstName":"Jeremy","lastName":"Kelley","titleText":"Sales Manager","emailTxt":"jkelley@gallerygroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/aaf0d332e916.jpg","drDealerId":19499,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":428141,"personPtyId":48134146,"firstName":"Joshua","lastName":"Rivers","titleText":"Client Advisor","emailTxt":"jrivers@gallerygroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19499,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":547083,"personPtyId":50387086,"firstName":"Monica","lastName":"Nup","titleText":"Service Advisor","emailTxt":"mnup@gallerygroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19499,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":540624,"personPtyId":48521456,"firstName":"Richard","lastName":"Carter","titleText":"Sales Consultant","emailTxt":"Rcarter@gallerygroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/7da4bda7be48.jpg","drDealerId":19499,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

Honda Gallery Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since September 2016

Welcome to Honda Gallery in Reading, MA! We believe in providing our customers with the best possible experience, from t

...

he showroom to the service department, and we know Boston Honda drivers won't be disappointed. Whether you're in the market for a new or used Honda or looking for a skilled Honda maintenance or repair team, our Massachusetts Honda dealership is committed to excellence.

"Gallery Makes It Real"

Service

Tire Rotation

$24.95 and up*

Oil, Filter Change

$27 and up*

Multi-Point Inspection

Complimentary

Wheel Alignment (4WD)

$89.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
2029 lifetime reviews. Includes reviews of Honda Gallery from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 6, 2018

    I have visited this dealership on many occasions they are extremely friendly and very courteous at every visit. The service was completed in a timely manner.... The waiting area is clean and comfortable. Leased my vehicle at this dealership based on past visits

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Christine Gallella

    Service Advisor

    (5.0) 11 reviews

  • 5.0 out of 5
    October 6, 2018

    I went in for an oil change and inspection, and everyone I spoke with was incredibly kind, attentive, and helpful. Christine G worked with me. She was... great, always keeping me informed and up to date with what was going on with my car. She also talked through the details of my inspection. Great experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Christine Gallella

    Service Advisor

    (5.0) 11 reviews

  • February 26, 2018

    Gabe was wonderful in ensuring that my car met my needs. He was direct and honest and clear. Cathy at the Registry Office was also great to work with in... making sure that I could take my car home the same day and was very patient throughout the process when engaging with the insurance company.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promis...es and providing hassle-free service. Best, Honda Gallery Team

  • 5.0 out of 5
    October 3, 2018

    Worked with amazing people, the employees were great and treated me with the utmost respect. I would highly recommend to all my friends and family, it... was worth the drive seeing as I live about 40 minutes away from there.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Robert Giovannucci

    Client Specialist

    (5.0) 74 reviews

  • 5.0 out of 5
    October 2, 2018

    I was a Honda Accord owner for 20 years. My accord was a 2009 and I was in need of an upgrade. I had previously bought with Honda Gallery and had a great... experience. This time a friend referred me to a salesman ST. He explained everything about the CRV and broke it down without a pressure filled sales pitch. I also got a great price on my trade. I was sent to Alex in the business office to finalize the deal he was friendly and made the entire car buying experience a pleasure. I would highly recommend Honda Gallery without question. My niece will be driving next year and I will be back.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Socheath. "ST" Tounvann

    Client Advisor

    NOT RATED

  • 4.6 out of 5
    October 1, 2018

    Now, how many can say that about an experience at a car dealership?!? Not many but, I can. I have nothing but wonderful dealings with the people at the... Honda Gallery in Reading, MA. They bend over backwards to help their customers whenever they can. When they can???t, they are honest and tell me the truth. Today was a perfect example. I needed an inspection sticker and a new tire sensor assembly. The Service Advisor, Christine Gallella, knew that I was short on time. She knew how important it was for me to pick my daughter up from school ON TIME. She went out of her way to repeatedly check the status of my car and ensure that the deadline was met- no matter what. She also coordinated the efforts of her fellow team members to ensure that my deadline was met. I was grateful for her efforts because I was finally able to pick my daughter up on time and reschedule the completion of the auto work for another time. 😁 - Billie (A happy CRV Owner)

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Christine Gallella

    Service Advisor

    (5.0) 11 reviews

    John Trearchis

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    September 29, 2018

    From the time we walked in to the dealership, we experienced nothing but exceptional service. Both Eric Joseph and Giancarlo Giovanucci were friendly and... helpful. We never felt pressured.

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    Does recommend this dealer
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    Worked with:
    Giancarlo "Carlo" Giovannucci

    Pre-Owned Sales Manager

    (4.4) 190 reviews

  • 5.0 out of 5
    September 28, 2018

    The Sales People are terrific and their Service dept is the best!!! Chuck Shaw, the assistant service manager, was especially helpful to me concerning... a problem i was having with my car ! I sent my niece there to buy her new Pilot because of the great service! She bought her Pilot at Honda Gallery because of my referral! I ,without a doubt will lease my next Honda from them!!

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chuck Shaw

    Assitant Service Manager

    (5.0) 17 reviews

    Robert Giovannucci

    Client Specialist

    (5.0) 74 reviews

    Nicole Michaud

    Service Drive Represenative

    NOT RATED

  • 5.0 out of 5
    September 28, 2018

    I purchased my car at Honda Gallery 6 years ago and have had nothing but great service from them. I can always get an appointment for service when I need... it and they also provide a shuttle to bring me to work and will also pick you up once your car is ready, Christine Gallella was very professional and responsive to what I needed for service. I would highly recommend this dealership for sales and service.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Christine Gallella

    Service Advisor

    (5.0) 11 reviews

    Michelle Canan

    Receptionist

    NOT RATED

  • 5.0 out of 5
    September 27, 2018

    Carlo makes you feel like you???re the only customer in the store. He really focuses on giving you the best. He went above and beyond for my 2nd lease... on a 2018 CRV and also for my parents who ended up leaving with a 2018 CRV as well. He really knows how to make getting a new vehicle simple, easy and affordable. I love my CRV

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    Does recommend this dealer
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    Worked with:
    Giancarlo "Carlo" Giovannucci

    Pre-Owned Sales Manager

    (4.4) 190 reviews

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