Mercedes-Benz of Westmont

Reviews

Average Ratings

4.8
223 lifetime reviews.
  • Our First Purchase at Mecedes-Benz of Westmont

    We recently purchased a new GLC-300 and had an excellent experience. Jim Fico took us on a test drive and was a great guy to deal with. Jim was ve...

    Dealer Response

    We appreciate your response! Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do...


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    We recently purchased a new GLC-300 and had an excellent experience. Jim Fico took us on a test drive and was a great guy to deal with. Jim was very knowledgeable about the brand new GLC model. Jim was also very honest and made us feel very comfortable. I went back to the dealership to pick something up a few weeks after the purchase and Jim recognized me right away and we talked for quite a while, even though we had already made the purchase Jim still had plenty of time for me. I feel this was a first class dealership. The night we purchased the GLC we were the last ones out of the dealership, even though it was after hours we were not rushed out and Dave Fricano Jr. showed us how all of the features work on the car. The Finance Manager, Christopher Seamans, was also great to deal with and went above and beyond to take care of us. We highly recommend this dealership and will definitely be repeat customers.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    We appreciate your response! Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!


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  • Maintenance

    Andy made the service experience very smooth from start to finish.


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    Andy made the service experience very smooth from start to finish.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Mercedes-Benz of Westmont

    The most pain-free auto shopping experience I've ever had. Very knowledgeable and respectful staff. James Fico is a wonderful salesman. Car was de...


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    The most pain-free auto shopping experience I've ever had. Very knowledgeable and respectful staff. James Fico is a wonderful salesman. Car was delivered to our home in Bettendorf Iowa, did all the paperwork on our kitchen table. Very relaxing, enjoyable.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Auto Nation Westmont

    It was a very pleasant and accommodating experience!


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    It was a very pleasant and accommodating experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good, quick service

    Service B for my car. Pricey but they also did a few other checks not included for free.


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    Service B for my car. Pricey but they also did a few other checks not included for free.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • GLC300

    Very pleased with the recommendations and support of the sales team.


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    Very pleased with the recommendations and support of the sales team.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service is great - Finance dept, not so much

    My E350 was purchased in 2013. We bought the service package with it. Great deal. I have now used up that package so I wanted to renew it. I c...


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    My E350 was purchased in 2013. We bought the service package with it. Great deal. I have now used up that package so I wanted to renew it. I called the finance department and got voice mail. I left a message 3 weeks ago. No one called back. I guess they don't want my repair business any more. I also wish they had a better check in process for service. You stand next to your car in the service bay until someone says," We be with you soon." It would be nicer iyo just pulled in, went to the lounge, then a service rep. would come and invite you to join them in their office.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent service dept

    Service dept is consistently excellent. Highly recommend


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    Service dept is consistently excellent. Highly recommend

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Review of pre-owned certified vehicle

    Professional, courteous and knowledgeable treatment through entire purchasing process. They took the extra step to help whenever that help was req...

    Dealer Response

    Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.


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    Professional, courteous and knowledgeable treatment through entire purchasing process. They took the extra step to help whenever that help was required.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.


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  • Car service

    Was sensitive to my time restraints. Very accommodating.


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    Was sensitive to my time restraints. Very accommodating.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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