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Reviews

Average Ratings

4.6
Average based on 62 reviews
  • Very good car buying experience

    I have either bought or leased my last three vehicles at a Kelly dealership. I have had very good experiences all three times. The salespeople are...

    Dealer Response

    Laura, we're so glad to have you back once again. We thank you for allowing us the chance to earn your business once more, and we appreciate your ...


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    I have either bought or leased my last three vehicles at a Kelly dealership. I have had very good experiences all three times. The salespeople are friendly and helpful without being pushy. I have also had my vehicles serviced at the dealerships (Nissan and Jeep) and have been very pleased with the process and outcome. I would definitely recommend Kelly to family and friends. My most recent salesperson, Janet at Jeep was great. She was very knowledgeable. Overall it was a very good car buying experience.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Laura, we're so glad to have you back once again. We thank you for allowing us the chance to earn your business once more, and we appreciate your recommendation of our Kelly dealers. We hope to get the opportunity again to work with you in the future, and please let us know if there's anything else we can do to further enhance your experience with our dealership. Thank you Laura, take care.


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  • Kelly good dealership Scott L Great salesman

    It always amazes me how life evolves and yet car buying doesn't. Still good cop/bad cop- bringing the manager out. I'm not saying Kelly is differe...

    Dealer Response

    Thank you very much for sharing your feedback with us Brian. We're honored to hear that Scott has done such an amazing job of following up with yo...


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    It always amazes me how life evolves and yet car buying doesn't. Still good cop/bad cop- bringing the manager out. I'm not saying Kelly is different- but I think they do it better. I have leased two minivans and purchased one used car from Kelly in the last three years. Each transaction has gotten a bit easier and Kelly is a good outfit. Scott Lassiter however, is a great sales rep. It is rare to find someone so customer driven- doesn't matter if its a blizzard, if its time for him to go home, if he has 5 other people waiting for him- Scott always figures out a way to take care of your needs. These guys sell lots of cars every day- but Scott realizes its a big deal for the customer when they are in need. What separates Scott (and to that end Kelly because they need to approve) is that car buying does not end when the agreement is signed. Every car has some follow up issues- some cost money some are just a pain- but Scott makes sure that everything is attended to and doesn't hide from dealing with issues. I don't offer praise too often- but Scott and Kelly deserve it for a job well done

    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you very much for sharing your feedback with us Brian. We're honored to hear that Scott has done such an amazing job of following up with you, and being your direct dealership connection. It's something we take a lot of pride in, and to know that Scott is following through where so many other dealeships do not is promising and refreshing. Thank you for visiting us and for working with Scott and our team. We hope to help you with all of your automotive needs in the future, and earn your business time and time again. Have a great day Brian!


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  • Five Stars All Around!!!

    Best car buying experience ever! Yamen Dallaji took care of my car buying needs from the moment I walked in to the moment I drove away with my new...

    Dealer Response

    Thank you for your review on Yamen and our Kelly Jeep Chrysler dealership Linda. Congratulations on your new Jeep Cherokee Limited! We're very exc...


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    Best car buying experience ever! Yamen Dallaji took care of my car buying needs from the moment I walked in to the moment I drove away with my new Jeep Cherokee Limited! He even followed up with me, after my purchase, to make sure everything is going well, and I was still happy with the car. I definitely recommend Yamen, and I will be sure to ask for him when I am looking for my next car!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you for your review on Yamen and our Kelly Jeep Chrysler dealership Linda. Congratulations on your new Jeep Cherokee Limited! We're very excited to hear about your experience, and hope that Yamen made it quite memorable for you. We look forward to working with you again, and if there's anything else we can do to make your experience even better, please let us know Linda.


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  • Kelly Jeep is the best!!

    This dealership is just the best! My salesman Yammen went out of his way to make sure I knew every inch of my new vehicle and that it was the best...

    Dealer Response

    Thank you for sharing your experience with us KerryB. It's wonderful to hear that every part of the experience was great for you - we strive our b...


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    This dealership is just the best! My salesman Yammen went out of his way to make sure I knew every inch of my new vehicle and that it was the best fit for me. He knew I wanted comfort, so the Grand Cherokee Limited with all the bells and whistles was just the car for me. Thank you Yammen and I'll be back with my CDs very soon so you can put them all on flashdrives one by one. Ha! Seriously - every bit of this car buying experience was great - no long waits, lots of respect for what we wanted, no overselling.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you for sharing your experience with us KerryB. It's wonderful to hear that every part of the experience was great for you - we strive our best to accommodate all of our customers. We can't wait to see you back at the dealership. In the meantime, if we can be of further assistance, please don't hesitate to let us know.


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  • Great Experience Five Stars!

    I recently bought a brand new Jeep Compass from Kelly Jeep in Lynnfield MA and it couldn't have been any easier. I was very apprehensive about goi...

    Dealer Response

    Thank you so much for your kind review Jeanne, we very much appreciate the time you took to share your experience with all the wonderful details. ...


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    I recently bought a brand new Jeep Compass from Kelly Jeep in Lynnfield MA and it couldn't have been any easier. I was very apprehensive about going through this process again since the last time I bought a new car was 13 yrs ago! I was very much in need of a new car but kept putting it off because the thought of car payments was just not something I wanted to deal with and the thought of the whole car buying thing was just daunting. Then a co-worker of mine leased a brand new Jeep Grand Cherokee. We were talking about his experience at the dealership, how there as no pressure, and no gimmicks and he didn't feel pushed into buying a car he couldn't afford. He told me it was going to be very easy and that the salespeople were really nice. So, when my mechanic told me that if we had another winter like last winter (2014-2015), he wasn't sure he could get my car through it. So, I called, made an appointment and met with Janet Gadsby. I was truly surprised at how easy and straight forward it was! She asked me what I was interested in, what I wanted in the car for options and showed me the cars that were available. I had already gotten financed through my credit union, then picked out the car I wanted and within 3 days was driving it! They couldn't have been nicer or more accommodating. The paperwork was a piece of cake. They did it all for me. I brought the car back the next day and got my sticker and have been a happy Jeep owner ever since! I highly recommend this dealership. The people are really nice, the dealership itself is extremely clean, and inviting, plenty of places to park, a huge selection of cars to choose from in just about every color. The day I picked up the car, Janet went through the owners manual and the whole car with me, showing me how things worked, went over the engine, took me through the service department and introduced me to the service manager and the people that worked there and what to do when my first appointment comes up. I recently got a phone call from the service department manager welcoming me to the "Kelly Jeep Family" and to let me know that I have a webpage set up through them for the maintenance of my car. I have been very impressed with everything since the first day I walked in the door. It was just an overall easy pleasant experience. One that I will..... and have told many people about :) If you're looking for a new or used car, try here first......You won't be disappointed! :)

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you so much for your kind review Jeanne, we very much appreciate the time you took to share your experience with all the wonderful details. We're so happy that Janet and our service team has been there with you every step of the way, and we're here for you if you need anything at all. We look forward to seeing you again, and thank you for sharing your experience with others, both online and in-person. Have a wonderful day Jeanne!


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  • SCOTT LASSITER @ Kelly Jeep/Chrysler A+++

    The last time I bought a Chrysler was in 2002 (and it's still running!!!) I needed to buy a new vehicle, and I knew exactly what I wanted. The dea...

    Dealer Response

    Congratulations to you and your mom Margaret on the new minivan! We can't tell you how much we appreciate you two visiting with Scott and our deal...


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    The last time I bought a Chrysler was in 2002 (and it's still running!!!) I needed to buy a new vehicle, and I knew exactly what I wanted. The dealer from who our family had purchased cars from since the 70's, was now OOB and I needed to find a dealer local to me...one who I knew people had positive experiences with. Several people I know, have gone to the "Kelly Group" on Route 1, and were repeat customers of theirs. So, WE went to Kelly Jeep/Chrysler last week, right before closing one night. Scott Lassiter walked around the corner, saw us, and immediately asked us if we needed any help...not even checking his watch for the time! He sat with us for an hour, going over everything you can think of when buying a new car...then we wanted to talk about financing. He went and got Larry. We talked for a bit and left with a "rough estimate" of where I wanted to be. Before going to bed that night, I emailed Scott and told him we would be in the next morning and that we were interested in purchasing the vehicle. When we picked up the vehicle, Scott spent as much time as we needed, going over all the "bells and whistles." He even chased down a brochure while we were getting our inspection sticker and came out personally, to give it to us (I had my fingers crossed he could locate one, but didn't expect it in less than 5 mins, nor hand delivered!!!) I found some cosmetic issues with the vehicle and pointed them out to Scott...he looked at them, then quickly said "No problem, we'll take care of it for you." I was very impressed with how Scott treated both my Mom and me. He went above and beyond to get us the best deal possible. I know I will be heading back to Kelly Jeep/Chrysler, and looking for Scott in a few years when it's my turn for a new car! I am very happy with Scott, his treatment of us, his knowledge of his products, and his willingness to go above and beyond...even for a brochure...it's the "extra little things" he did throughout the ENTIRE process, that made him stand out, and made us feel comfortable knowing we can call him if we should have a question on the vehicle in the future. Thank you, Scott, for the wonderful new minivan!!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Congratulations to you and your mom Margaret on the new minivan! We can't tell you how much we appreciate you two visiting with Scott and our dealership to find the right vehicle for your needs. Scott is wonderful with our customers and always goes above and beyond to make sure everything is exactly as they'd like it to be - to your point about the vehicle condition. Welcome to the Kelly Automotive family, and we look forward to helping you again in the future Margaret.


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  • Great Sales Team - None Better

    This is my second car from Kelly Jeep. My Sales person, Yamen Dallaji, has been nothing short of incredible. He is extremely accommodating. In fac...


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    This is my second car from Kelly Jeep. My Sales person, Yamen Dallaji, has been nothing short of incredible. He is extremely accommodating. In fact he drove my new car to me (over 180 miles) when it became difficult for me to pick it up at the dealership. Yamen and the entire Kelly team made the process low pressure, customer friendly, and I got a great deal on top of it. I can't see bringing my business anywhere other than to Kelly, and to terrific sales members like Yamen.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • My first Lease experience was amazing

    I have bought many vehicles from Kelly but had never leased. My slaesperson, Yamen Dallaji and Andrew Turransky, the General Manger made it very e...


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    I have bought many vehicles from Kelly but had never leased. My slaesperson, Yamen Dallaji and Andrew Turransky, the General Manger made it very easy and exciting. I've had my car for 11 months now and loving every moment with my car!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great Experience as a First Time Buyer

    I had a great experience purchasing my first car at Kelly Jeep Chrysler. Buying a car for the first time can be a little nerve-wracking and very o...


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    I had a great experience purchasing my first car at Kelly Jeep Chrysler. Buying a car for the first time can be a little nerve-wracking and very overwhelming - but Yamen, in the sales department was extremely knowledgeable and helped me find the absolute best car for me within my price range. He had made sure I was aware all of my options, which was really helpful in making my final decision. I have owned the car for almost a month now and could not be more pleased with my decision, and the overall satisfaction I had with the buying process. Yamen has continued to reach out to me several times to make sure that I am satisfied with my purchase - he has been a great recourse for any arbitrary questions I have had about the car since then. It is great to know I have someone to reach out to if I'm in need, who will respond in such a timely fashion. I look forward to doing business with Kelly Jeep Chrylser in the future!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great Experience

    Worked with salesperson, Alex Zamakis, for the second time. Previously worked with Alexis aprox 1.5 yrs ago when he got me in to a new lease. Curr...


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    Worked with salesperson, Alex Zamakis, for the second time. Previously worked with Alexis aprox 1.5 yrs ago when he got me in to a new lease. Currently, upon my visit to dealership for oil change, we talked and he heard what my concerns were, addressed them and Ilrft that day in a new car.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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