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Reviews

Average Ratings

4.8
457 lifetime reviews. Includes reviews of BMW of Peabody from DealerRater.com
  • 100% Satisfied with Kaitlyn Bunnell of BMW Peabody

    We just purchased our second BMW from Kaitlyn Marie Sarantos Bunnell of BMW of Peabody. Kaitlyn’s attention to every detail, knowledge, follow-thr...


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    We just purchased our second BMW from Kaitlyn Marie Sarantos Bunnell of BMW of Peabody. Kaitlyn’s attention to every detail, knowledge, follow-thru, and engagement is top-notch. After having disappointing experiences at other dealerships it wasn’t even a question that Kaitlyn was the person we would go to for our next car purchase. It’s clear to see that she genuinely cares about her clients. She goes over and above to ensure that her clients are more than 100% satisfied. Without hesitation, we’ve already referred our friends and family to Kaitlyn. As a dealership, BMW of Peabody is exceptional - from the minute you walk in the door you are treated with respect. Our experience with the service department has also been incredible. Rob the service manager, Matt our service representative and all the staff offer exceptional value. The atmosphere is positive, questions are always answered methodically and swiftly, and you always feel that you are getting treated honestly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Keeps going the extra mile
    May 9, 2017

    Jamie continues to amaze with his ongoing support and service orientation well beyond the purchase experience. The man continues to be a trusted ...


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    Jamie continues to amaze with his ongoing support and service orientation well beyond the purchase experience. The man continues to be a trusted and appreciated professional who goes above and beyond in the name of personalized service.

    Does recommend this dealer

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  • Above and Beyond
    April 21, 2017

    Jamie always goes above and beyond but recently I was reminded of what a terrific person he is to deal with. I leased a Jeep for my son from Kell...


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    Jamie always goes above and beyond but recently I was reminded of what a terrific person he is to deal with. I leased a Jeep for my son from Kelly 3 years ago. The lease was up and the car had to be returned, not to Kelly but to the leasing company which was inconveniently located in Framingham In addition to the 4 hours of my day that this took, they also have 24 hours to inspect the car, I also had to take the plates and cancel the registration. As I sat in traffic, I called Jamie and left him a vm. to see if he thought this was legal. He ,of course, called me back within a short period of time. He called just as I had realized I could not do the plate return on line, due to the fact that the leasing company owned the car. In typical Jamie fashion, he told me to drop off the plates and he would take care of it. Which, he did within the hour. This is just another example of how Jamie goes above and beyond to provide great service to his clients.. He is the best and will always have my business.

    Does recommend this dealer

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  • Superb Service!!!!!
    April 18, 2017

    We have been dealing with Jamie McCoy for many years. He is excellent and goes above and beyond in every way. This gentleman is amazing, kind, t...


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    We have been dealing with Jamie McCoy for many years. He is excellent and goes above and beyond in every way. This gentleman is amazing, kind, thoughtful, hard working and a real professional. Whenever anyone mentions being interested in buying a BMW, we always suggest that they see Jamie. BMW of Peabody is very lucky to have him on their staff.

    Does recommend this dealer

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  • Great Service!
    March 31, 2017

    I dealt with Jamie McCoy, a great person to deal with. I was in the market for a BMW X5 and after visiting or talking over the phone to different ...


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    I dealt with Jamie McCoy, a great person to deal with. I was in the market for a BMW X5 and after visiting or talking over the phone to different BMW dealerships and their salespeople, I felt the most comfortable with BMW Peabody they way I was treated from the door and on. Jamie was great, took his time and answered all of our questions and Rick the manager was great person too, both had great manners and no attitude. Also they did a great Job with detailing the car since I bought Certified Preonwed. I had a really pleasant service all around! Thank you guys!

    Does recommend this dealer

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  • Outstanding service
    March 25, 2017

    I was looking to order a 2017 540i XDrive. I dealt with Jason Madruga. He provided excellent service and was very responsive to all my questions.


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    I was looking to order a 2017 540i XDrive. I dealt with Jason Madruga. He provided excellent service and was very responsive to all my questions.

    Does recommend this dealer

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  • BMW of Peabody

    Outstanding service and experience buying our car. Dave was there to answer all of our questions and was great to work with. We will certainly be...


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    Outstanding service and experience buying our car. Dave was there to answer all of our questions and was great to work with. We will certainly be going back to purchase our next car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • BMW of Peabody is best place to purchase a CPO

    Even though BMW OF PEABODY is 45 minutes away from my house this is the only place I will go! A year ago I gave Jamie McCoy specifics of an X3 tha...


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    Even though BMW OF PEABODY is 45 minutes away from my house this is the only place I will go! A year ago I gave Jamie McCoy specifics of an X3 that I wanted to purchase and is soon as it came in he called me . The whole process of buying the car was so simple it only took 45 minutes and two days later I had my brand-new CPO X3.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience...ask for Robert Klein

    Most painless buying experience ever. I loath, dread, abhor, etc buying cars and the typical smarmy-ness of the process. Working with Robert was t...


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    Most painless buying experience ever. I loath, dread, abhor, etc buying cars and the typical smarmy-ness of the process. Working with Robert was the exact opposite of smarmy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • car buyer

    I am a long time Peabody BMW customer having purchased and serviced multiple cars. I have always been very satisfied with all aspects of the organ...


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    I am a long time Peabody BMW customer having purchased and serviced multiple cars. I have always been very satisfied with all aspects of the organization

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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