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Enjoy speaking with customers and try to make the buying experience as easy and enjoyable as possible.","emailTxt":"mokreglak@lexusoforland.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":41,"imageUrl":"https://cdn-user.dealerrater.com/images/779385aa0510.jpg","drDealerId":16446,"dealerEmpStartDtUtc":"1464739200","industryStartDtUtc":"1346457600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":239689,"personPtyId":34057382,"firstName":"Monique","lastName":"Hendrix","titleText":"Sales & Leasing","emailTxt":"mhendrix@lexusoforland.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":43,"imageUrl":"https://cdn-user.dealerrater.com/images/6d31e22dfedc.jpg","drDealerId":16446,"dealerEmpStartDtUtc":"1338508800","industryStartDtUtc":"1391212800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":529923,"personPtyId":45383942,"firstName":"Jimmy","lastName":"McColgan","titleText":"Sales Manager","emailTxt":"Jimmym@lexusoforland.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/71c1d24c487e.jpg","drDealerId":16446,"dealerEmpStartDtUtc":"1525132800","industryStartDtUtc":"428544000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":396346,"personPtyId":49583944,"firstName":"Mike","lastName":"Bannos","titleText":"Finance Manager","emailTxt":"mbannos@lexusoforland.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":14,"combinedEmpReviewCnt":126,"imageUrl":"https://cdn-user.dealerrater.com/images/ab0862dfeb36.jpg","drDealerId":16446,"dealerEmpStartDtUtc":"1422748800","industryStartDtUtc":"609984000","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":257953,"firstName":"Martha","lastName":"Miller","titleText":"Finance Manager","emailTxt":"mmiller@lexusoforland.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":79,"imageUrl":"https://cdn-user.dealerrater.com/images/de25a2ef023c.jpg","drDealerId":16446,"dealerEmpStartDtUtc":"1420070400","industryStartDtUtc":"699408000","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":73454,"personPtyId":33955829,"firstName":"Chris","lastName":"Merx","titleText":"Sales Consultant","shortBioText":"Hi am Chris. I\u001ave been with Lexus Of Orland for almost 10 years. Great product and great coworkers keep me here. I value my repeat and referral business. If I can help you in anyway, let me know.","emailTxt":"cmerx@lexusoforland.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":206,"imageUrl":"https://cdn-user.dealerrater.com/images/users/kmartin1/2342e50c-e189-44cf-8c2b-3339f2188bc9.jpg","drDealerId":16446,"dealerEmpStartDtUtc":"1288569600","industryStartDtUtc":"794016000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":443127,"personPtyId":36647493,"firstName":"Aiman","lastName":"Hamdan","titleText":"Sales Consultant","emailTxt":"ahamdan@lexusoforland.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/a331315f8e13.jpg","drDealerId":16446,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":396345,"personPtyId":32799015,"firstName":"Mike","lastName":"Fredette","titleText":"Sales Consultant","shortBioText":"Mike is a Auto Sales Professional who has been in the business all his adult life. He is well versed in sales and leasing of all the Lexus cars and trucks. 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I am a dedicated Certified Sales Consultant here at Lexus of Orland. Customer service is my top priority. I have over 24 years of customer service experience 7 of them being in the Automotive industry. I am here to answer any of your questions and will assist you with your car buying experience.","emailTxt":"d.jones@lexusoforland.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/669de4df2601.jpg","drDealerId":16446,"dealerEmpStartDtUtc":"1491004800","industryStartDtUtc":"1078099200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":537882,"personPtyId":47812403,"firstName":"Chris","lastName":"Kowalis","titleText":"Sales Manager","emailTxt":"chrisk@lexusoforland.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/724c4f4f3439.jpg","drDealerId":16446,"dealerEmpStartDtUtc":"1157068800","industryStartDtUtc":"1157068800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":546340,"personPtyId":50210186,"firstName":"LG","lastName":"Sears","titleText":"Sales Consultant","emailTxt":"lsears@lexusoforland.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/0fbe97e4e54a.jpg","drDealerId":16446,"dealerEmpStartDtUtc":"1533081600","industryStartDtUtc":"1170288000","certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM

Lexus Of Orland Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 5:30 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:30 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2003

Lexus of Orland started as a charter dealer in 1989. Our family owned dealership continues to thrive on referrals and repeat customers. Over the past 20 years we have been very proud to serve our customers from point of purchase throughout the entire ownership experience. All Lexus of Orland family members have come to enjoy and expect top quality; that's why over 75% of our customers come back to purchase another Lexus.

...



Nothing is more important to Lexus of Orland than our customers and your happiness is truly our pleasure!

"Chicagoland's First Lexus Dealer!"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Detailing

$189.95

Oil, Filter Change (Premium)

$109 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
849 lifetime reviews. Includes reviews of Lexus Of Orland from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 12, 2018

    I have been around a long time , this was my first time at this dealership, they were excellent not at all pushy . A refreshing change , the way I like... to buy a car

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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sammie Scott

    Sales

    (5.0) 38 reviews

    Mike Bannos

    Finance Manager

    (4.9) 126 reviews

  • 4.0 out of 5
    October 5, 2018

    We love our car and definitely a nice experience during the sales process, but the brakes on our car squeak. We???ve been in for service twice (1,300... miles) and it???s our understanding the squeaking is due to the type of brake pads. A product report has been open with Corporate.

    4.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Monique Hendrix

    Sales & Leasing

    (5.0) 43 reviews

    Mike Bannos

    Finance Manager

    (4.9) 126 reviews

  • January 6, 2015

    I saw the car on cars.com, sent enquiry. It was available, went over to check it out with intention to buy and trade my car. Initially they did not work... with me, but called me back when was half way home(2hrs away) made the deal over the phone. Next week went over and picked up the car. Love the car so far, its been 2 weeks. Car is excellent condition.

    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 4.8 out of 5
    October 4, 2018

    The experience was smooth and easy as it normally is. My vehicle had to stay a few days and the no hassle loaner experience was good.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 4, 2018

    Exellant service nice people to deal with extremly satisfied ,was explained properly what was done.and also problems to be taken care of later.trust them... with my car service

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Martha Miller

    Finance Manager

    (4.9) 79 reviews

    Mike Fredette

    Sales Consultant

    (4.9) 17 reviews

  • 5.0 out of 5
    October 4, 2018

    My Lexus is 7 years old and this is the only place I've ever taken it for service. The staff are knowledgeable, accommodating and pleasant. Tony is great... to deal with. My car is always ready by, if not before, the promised service time. I usually wait while it is being serviced, although they offer a loaner. I have never had an issue with the quality of the service. The waiting room is very nice, well appointed and clean, as are the restrooms. The experience has been so good at Lexus of Orland that I expect to buy my next car from them!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 4, 2018

    They made me feel very comfortable I was there to have my oil changed and tires rotated. They couldn't have been any nicer. There was a lot of construction... going on and I wasn't sure where to go. Chris told me he would take my car to the service center. I was grateful

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chris Kowalis

    Sales Manager

    (4.7) 8 reviews

  • 4.8 out of 5
    October 4, 2018

    I wouldn't dream of taking my Lexus anywhere else. The staff staff is always courteous and friendly from the time you drive into the Service Door until... the vehicle is finished, complete with car wash! The state of the art waiting room with television, computers, free Wi Fi, free coffee and snacks makes waiting for your vehicle pleasant. I have my own personal Service Writer "JOHN DEGNER" who's awesome. He really makes sure all my vehicle is always serviced properly. You won't be disappointed!

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 3, 2018

    Great service very friendly staff very clean and comfortable lounge area show room is very beautiful and shiny work area is very organized and attention... to detail

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Bannos

    Finance Manager

    (4.9) 126 reviews

  • 5.0 out of 5
    October 3, 2018

    Always a quick and easy service trip at Lexus of Orland. In and out in under an hour for an oil change and tire rotation

    5.0 out of 5
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    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Bannos

    Finance Manager

    (4.9) 126 reviews

    Martha Miller

    Finance Manager

    (4.9) 79 reviews

    Jim Boulos

    Sales Consultant

    (5.0) 38 reviews

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