[{"id":486285,"personPtyId":33899682,"firstName":"Marek","lastName":"Okreglak","titleText":"Sales Consultant","shortBioText":"I started with Orland Toyota September 3rd 2012, in 2016 I started working at Lexus of Orland same Owners Kowalis automotive Group. I like playing Golf, basketball and soccer and like watching ski jumping. My first language is Polish. Enjoy speaking with customers and try to make the buying experience as easy and enjoyable as possible.","emailTxt":"mokreglak@lexusoforland.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/779385aa0510.jpg","drDealerId":16446,"dealerEmpStartDtUtc":"1464739200","industryStartDtUtc":"1346457600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":239691,"personPtyId":33901403,"firstName":"Sammie","lastName":"Scott","titleText":"Sales","emailTxt":"sscott@lexusoforland.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":47,"imageUrl":"https://cdn-user.dealerrater.com/images/users/kmartin1/9466f9e4-606d-45a1-8ac9-50794484cada.jpg","drDealerId":16446,"dealerEmpStartDtUtc":"1398902400","industryStartDtUtc":"878342400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":239689,"personPtyId":34057382,"firstName":"Monique","lastName":"Hendrix","titleText":"Sales & Leasing","emailTxt":"mhendrix@lexusoforland.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/6d31e22dfedc.jpg","drDealerId":16446,"dealerEmpStartDtUtc":"1338508800","industryStartDtUtc":"1391212800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":529923,"personPtyId":45383942,"firstName":"Jimmy","lastName":"McColgan","titleText":"Sales Manager","emailTxt":"Jimmym@lexusoforland.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/71c1d24c487e.jpg","drDealerId":16446,"dealerEmpStartDtUtc":"1525132800","industryStartDtUtc":"428544000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":396346,"personPtyId":49583944,"firstName":"Mike","lastName":"Bannos","titleText":"Finance Manager","emailTxt":"mbannos@lexusoforland.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":13,"combinedEmpReviewCnt":156,"imageUrl":"https://cdn-user.dealerrater.com/images/ab0862dfeb36.jpg","drDealerId":16446,"dealerEmpStartDtUtc":"1422748800","industryStartDtUtc":"609984000","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":537882,"personPtyId":47812403,"firstName":"Chris","lastName":"Kowalis","titleText":"Sales Manager","emailTxt":"chrisk@lexusoforland.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/724c4f4f3439.jpg","drDealerId":16446,"dealerEmpStartDtUtc":"1157068800","industryStartDtUtc":"1157068800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":443127,"personPtyId":36647493,"firstName":"Aiman","lastName":"Hamdan","titleText":"Sales Consultant","emailTxt":"ahamdan@lexusoforland.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/a331315f8e13.jpg","drDealerId":16446,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":257953,"firstName":"Martha","lastName":"Miller","titleText":"Finance Manager","emailTxt":"mmiller@lexusoforland.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":97,"imageUrl":"https://cdn-user.dealerrater.com/images/de25a2ef023c.jpg","drDealerId":16446,"dealerEmpStartDtUtc":"1420070400","industryStartDtUtc":"699408000","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":35699,"personPtyId":35628663,"firstName":"Jim","lastName":"Boulos","titleText":"Sales Consultant","emailTxt":"jboulos@lexusoforland.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":55,"imageUrl":"https://cdn-user.dealerrater.com/images/users/kmartin1/8d87788b-d4f3-4c95-b359-e5e78365f671.jpg","drDealerId":16446,"dealerEmpStartDtUtc":"838857600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":35705,"personPtyId":32792608,"firstName":"Kevin","lastName":"Martin","titleText":"Sales Manager","shortBioText":"","emailTxt":"kmartin@lexusoforland.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":168,"imageUrl":"https://cdn-user.dealerrater.com/images/users/kmartin1/d4abe33e-e7f8-4dea-8123-d17a898c2195.jpg","drDealerId":16446,"dealerEmpStartDtUtc":"1251763200","industryStartDtUtc":"1220227200","certifiedEmployee":true,"deptDscrp":"Management"},{"id":396345,"personPtyId":32799015,"firstName":"Mike","lastName":"Fredette","titleText":"Sales Consultant","shortBioText":"Mike is a Auto Sales Professional who has been in the business all his adult life. He is well versed in sales and leasing of all the Lexus cars and trucks. If you are looking for someone who is knowledgeable and courteous and respectful without being pushy Mike is your guy.","emailTxt":"mfredette@lexusoforland.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/d5cf35aada51.jpg","drDealerId":16446,"dealerEmpStartDtUtc":"1406851200","industryStartDtUtc":"270777600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":34451,"personPtyId":32792595,"firstName":"Bob","lastName":"Vitorrio","titleText":"Pre Owned Manager","emailTxt":"bvitorrio@lexusoforland.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":72,"imageUrl":"https://cdn-user.dealerrater.com/images/users/kmartin1/20866fcf-4a5d-4fc0-b418-665627468d08.jpg","drDealerId":16446,"dealerEmpStartDtUtc":"1128124800","industryStartDtUtc":"415324800","certifiedEmployee":true,"deptDscrp":"Management"},{"id":443126,"personPtyId":34000678,"firstName":"DeAndre","lastName":"Jones","titleText":"Sales Consultant","shortBioText":"Hello,\r\n\r\nMy name is DeAndre Jones. I am a dedicated Certified Sales Consultant here at Lexus of Orland. Customer service is my top priority. I have over 24 years of customer service experience 7 of them being in the Automotive industry. I am here to answer any of your questions and will assist you with your car buying experience.","emailTxt":"d.jones@lexusoforland.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/669de4df2601.jpg","drDealerId":16446,"dealerEmpStartDtUtc":"1491004800","industryStartDtUtc":"1078099200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":546340,"personPtyId":50210186,"firstName":"LG","lastName":"Sears","titleText":"Sales Consultant","emailTxt":"lsears@lexusoforland.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/0fbe97e4e54a.jpg","drDealerId":16446,"dealerEmpStartDtUtc":"1533081600","industryStartDtUtc":"1170288000","certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM

Lexus Of Orland Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 5:30 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:30 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2003

Lexus of Orland started as a charter dealer in 1989. Our family owned dealership continues to thrive on referrals and repeat customers. Over the past 20 years we have been very proud to serve our customers from point of purchase throughout the entire ownership experience. All Lexus of Orland family members have come to enjoy and expect top quality; that's why over 75% of our customers come back to purchase another Lexus.

...



Nothing is more important to Lexus of Orland than our customers and your happiness is truly our pleasure!

"Chicagoland's First Lexus Dealer!"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Detailing

$189.95

Oil, Filter Change (Premium)

$109 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
981 lifetime reviews. Includes reviews of Lexus Of Orland from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 14, 2018

    The customer service is excellent at the Orland Park location, The Staff greet me all the time with a pleasant disposition and I really enjoy the waiting... area, it feels like home away from home.

    5.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Bannos

    Finance Manager

    (4.9) 156 reviews

    Jim Boulos

    Sales Consultant

    (4.8) 55 reviews

  • 5.0 out of 5
    December 12, 2018

    Marek was the sales person who I met up at the store after I did my research online. I test-drove the vehicle and found that the battery was dead. They... put a brand new battery right away and also gave me a better price on the vehicle. Not to mention, they also allowed me to take the vehicle to a third party mechanic who checked out everything independently. Bob, the manager was extremely pleasant who authorised the final sale. I did not feel any pressure to buy and also felt that these guys are very knowledgeable about the cars they sell.

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marek Okreglak

    Sales Consultant

    (5.0) 49 reviews

    Mike Bannos

    Finance Manager

    (4.9) 156 reviews

    Bob Vitorrio

    Pre Owned Manager

    (4.7) 72 reviews

  • January 6, 2015

    I saw the car on cars.com, sent enquiry. It was available, went over to check it out with intention to buy and trade my car. Initially they did not work... with me, but called me back when was half way home(2hrs away) made the deal over the phone. Next week went over and picked up the car. Love the car so far, its been 2 weeks. Car is excellent condition.

    4.0 out of 5
    Customer Service
    Not Applicable
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    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    December 12, 2018

    I am one who prefers for individuals to be upfront with me. I appreciate my salesman LG attempting to do so at all costs. He was very friendly and forthcoming.... Although some unexpected issues occurred upon signing paperwork, I???m pleased.

    4.0 out of 5
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    5.0 out of 5
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    4.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Bannos

    Finance Manager

    (4.9) 156 reviews

    LG Sears

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    December 10, 2018

    Mark was very nice and helpful with our RX 350 L Lexus purchase. We are very happy with the purchase and would recommend Mark to everyone!

    5.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marek Okreglak

    Sales Consultant

    (5.0) 49 reviews

  • 5.0 out of 5
    December 4, 2018

    John went above and beyond to make sure my needs were properly completed. Because of that I???m going back to service my car again with different things... that need to be done.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 4, 2018

    I was very pleased with the service I received from Lexus. Since I purchased my vehicle many years ago, I had a growling noise in the steering column.... FINALLY someone found it and corrected it. Kudos to the mechanic and advisor. I was disappointed though that after spending $1600 they could not even vacuum or clean the windows of my car. I understand it was cold and the car wash was closed but an interior cleaning would have been welcomed. Just as a side note...McGrath Lexus would not have let my car go out that dirty.

    4.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 3, 2018

    I came to see the Lexus RC 350 F, and after few hours i became the owner of this car. Marek is really helpfull and it was a nice experience to make a deal... with him.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marek Okreglak

    Sales Consultant

    (5.0) 49 reviews

  • 4.0 out of 5
    December 3, 2018

    The dealership aminadees are nice providing free drinks, lite snacks, clean restrooms and comfortable seating for you while they attend to you car. The... employees I can in contact with were pleasant and addressed my concerns regarding the repairs to my car!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 3, 2018

    I came in for a blown bumper tail light and was able to have service completed within a timely manner. This was a pleasant experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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