Lexus Of Orland

The customer service is excellent at the Orland Park location, The Staff greet me all the time with a pleasant disposition and I really enjoy the waiting... area, it feels like home away from home.

Marek was the sales person who I met up at the store after I did my research online. I test-drove the vehicle and found that the battery was dead. They... put a brand new battery right away and also gave me a better price on the vehicle. Not to mention, they also allowed me to take the vehicle to a third party mechanic who checked out everything independently. Bob, the manager was extremely pleasant who authorised the final sale. I did not feel any pressure to buy and also felt that these guys are very knowledgeable about the cars they sell.

I saw the car on cars.com, sent enquiry. It was available, went over to check it out with intention to buy and trade my car. Initially they did not work... with me, but called me back when was half way home(2hrs away) made the deal over the phone. Next week went over and picked up the car. Love the car so far, its been 2 weeks. Car is excellent condition.

I am one who prefers for individuals to be upfront with me. I appreciate my salesman LG attempting to do so at all costs. He was very friendly and forthcoming.... Although some unexpected issues occurred upon signing paperwork, I???m pleased.

Mark was very nice and helpful with our RX 350 L Lexus purchase. We are very happy with the purchase and would recommend Mark to everyone!

John went above and beyond to make sure my needs were properly completed. Because of that I???m going back to service my car again with different things... that need to be done.

I was very pleased with the service I received from Lexus. Since I purchased my vehicle many years ago, I had a growling noise in the steering column.... FINALLY someone found it and corrected it. Kudos to the mechanic and advisor. I was disappointed though that after spending $1600 they could not even vacuum or clean the windows of my car. I understand it was cold and the car wash was closed but an interior cleaning would have been welcomed. Just as a side note...McGrath Lexus would not have let my car go out that dirty.

I came to see the Lexus RC 350 F, and after few hours i became the owner of this car. Marek is really helpfull and it was a nice experience to make a deal... with him.

The dealership aminadees are nice providing free drinks, lite snacks, clean restrooms and comfortable seating for you while they attend to you car. The... employees I can in contact with were pleasant and addressed my concerns regarding the repairs to my car!

I came in for a blown bumper tail light and was able to have service completed within a timely manner. This was a pleasant experience.