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Reviews

Average Ratings

4.5
127 lifetime reviews.
  • Outstanding Customer Service.

    Liberty provides outstanding customer service and is attentive to all needs. The leasing manager is honest and fair and trustworthy. This dealersh...

    Dealer Response

    Thank you very much Steve. Your feedback is highly appreciated!


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    Liberty provides outstanding customer service and is attentive to all needs. The leasing manager is honest and fair and trustworthy. This dealership comes highly recommended.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you very much Steve. Your feedback is highly appreciated!


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  • Happy camper

    We have now become a 2 Subaru family. I drive a Subaru Legacy and my better half drives a Subaru Outback. We have always dealt with Jerry at the L...

    Dealer Response

    Thank you!


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    We have now become a 2 Subaru family. I drive a Subaru Legacy and my better half drives a Subaru Outback. We have always dealt with Jerry at the Libertville Subaru dealership.We have also always used their terrific service department. We will continue our affiliation with this group.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you!


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  • Happy Outback owner

    This is our third Subaru Outback and we have dealt with Jerry at Liberty on all. His sales manager always is available if Jerry is off when we com...

    Dealer Response

    Thank you for your great review!


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    This is our third Subaru Outback and we have dealt with Jerry at Liberty on all. His sales manager always is available if Jerry is off when we come in for service. Your people in the Subaru service are also great to work with. Our family as well our extended family and friends are also becoming Subaru owners. Thanks Margie

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your great review!


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  • Great car buying process

    This was my second time buying a car and in the beginning I was very apprehensive. A friend of mine referred to go see Jimmie Johnson. When i arri...

    Dealer Response

    Thank you Cameron!


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    This was my second time buying a car and in the beginning I was very apprehensive. A friend of mine referred to go see Jimmie Johnson. When i arrived I sought him out, and from then on the car buying process was great. I had average credit score, and a small down payment, however Jimmie Johnson made it work. He was very kind and patience with my situation. He showed me cars that I could afford, but still was willing to drive. I would recommend Jimmie Johnson to anyone I know. He is simply put, a great salesman.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Cameron!


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  • Great Experience!

    When I came in to get a car, this was my first time making such a big purchase and I was very guarded based on all of the stigmas I heard about sa...

    Dealer Response

    Thank you Brooke!


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    When I came in to get a car, this was my first time making such a big purchase and I was very guarded based on all of the stigmas I heard about salesmen. When I got there I felt very welcomed and as though your employee, Jimmie Johnson, was sincerely there to help me. I told him that this was first time so I did not know what to expect and he walked me through the process and was very helpful. I was really indecisive about what car I wanted, what year, make, model, or I didn't even know if the car was going to be a car with low maintenance. He was very patient and explained everything to me and checked on me throughout the whole process. I was very pleased by his customer service and would definitely refer my friends directly to him. Thanks again Jimmie.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Brooke!


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  • Liberty Auto City

    I have recently purchased 2 cars at Liberty Auto City in Libertyville, Il. It was my first experience to purchase a car on my own. Christian, Char...

    Dealer Response

    Thank you Pat! I know how stressful buying a car for the first time might be. I'm very happy that our team made this experience enjoyable and plea...


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    I have recently purchased 2 cars at Liberty Auto City in Libertyville, Il. It was my first experience to purchase a car on my own. Christian, Charlie, and Jaicee were extremely patient and made it a pleasant experience for a newbie purchaser. I would highly recommend them to anyone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Pat! I know how stressful buying a car for the first time might be. I'm very happy that our team made this experience enjoyable and pleasant for you! Agata Klos, Customer Relations Manager


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  • First but not last Liberty Subaru

    I just bought my new 2017 Subaru from Liberty Subaru. I purchased from Craig Huber and Elmer Hansen and couldn't be happier. Thanks guys!

    Dealer Response

    Dear John! Thank you for your great review, we really appreciate it! Welcome to the Liberty Family :-) Agata Klos Customer Relations Manager


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    I just bought my new 2017 Subaru from Liberty Subaru. I purchased from Craig Huber and Elmer Hansen and couldn't be happier. Thanks guys!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Dear John! Thank you for your great review, we really appreciate it! Welcome to the Liberty Family :-) Agata Klos Customer Relations Manager


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  • 2nd Subaru from craig

    2nd time buyers nag from here and another great experience. Thank you and keep the easy relaxed buying experience !

    Dealer Response

    Thank you very much for your great feedback and for coming back to us! Agata Klos, Customer Relations Manager


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    2nd time buyers nag from here and another great experience. Thank you and keep the easy relaxed buying experience !

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for your great feedback and for coming back to us! Agata Klos, Customer Relations Manager


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  • Bought a new Jeep

    I just bought a new Jeep from Liberty Auto City. I have been a long time customer of theirs because they have always treated us fairly and courteo...

    Dealer Response

    Thank you very much for your great review. Your loyalty to us is greatly appreciated and we look forward to serving you for many more years to com...


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    I just bought a new Jeep from Liberty Auto City. I have been a long time customer of theirs because they have always treated us fairly and courteous. Everything went smoothly with my purchase all the way through to the financial manager Mark. We will certainly buy more cars from them and I have always had my cars serviced here cause they do a great job.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for your great review. Your loyalty to us is greatly appreciated and we look forward to serving you for many more years to come. Thank you again for your recognition. Sincerely, Agata Klos, Customer Relations Manager


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  • 3rd fulfilling purchase from Dan Magana

    My family has been dealing with Dan for the past 4 years and he's always answered every question swiftly and stayed in constant contact. My most r...

    Dealer Response

    Thank you very much for this excellent feedback and your loyalty! Dan's been a great asset to us for many years and we certainly appreciate all th...


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    My family has been dealing with Dan for the past 4 years and he's always answered every question swiftly and stayed in constant contact. My most recent interaction with him was trading in a 2014 Jeep Grand Cherokee Overland for a new 2017 Jeep Grand Cherokee Overland, both of which he sold to me. He's always been reliable, kind, and professional; that's why we continue going back.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you very much for this excellent feedback and your loyalty! Dan's been a great asset to us for many years and we certainly appreciate all that he does. We look forward to serving you and your family for many more years to come! Sincerely, Agata Klos, Customer Relations Manager


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