Reviews

Average Ratings

4.3
136 lifetime reviews.
  • Subaru wrx limited

    Just purchased a 2018 Subaru wrx from Peter Golebiak and he did an amazing job with the whole process. He was very informative and very honest wi...


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    Just purchased a 2018 Subaru wrx from Peter Golebiak and he did an amazing job with the whole process. He was very informative and very honest with prices and he even closed a deal even when the store was closing! Definitely recommend this place!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5th Jeep from Dan Magana

    I would never buy a car from anyone else. All 5 Jeep were bought from him and Liberty Auto City. Dan is an experienced salesman who is truly a p...


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    I would never buy a car from anyone else. All 5 Jeep were bought from him and Liberty Auto City. Dan is an experienced salesman who is truly a people person. What he says is what you get, no surprises. It is not high pressure buying. He is knows the products line and works with people to make vehicles affordable. Backed by Mark Gottlieb's finance department and a service department lead by Steve Hummer, buying from Dan and Liberty Auto City is always a win win situation.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5th car from Liberty and Dan Magna

    This is my 5th Jeep from Liberty and Dan Magana. I love the jeep line and would NOT buy from anyone else. Everything went smoothly EXCEPT they ...


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    This is my 5th Jeep from Liberty and Dan Magana. I love the jeep line and would NOT buy from anyone else. Everything went smoothly EXCEPT they have an "insurance verification" person who needs to go! I was there to buy a car, not insurance. I had already given Dan my insurance card so the dealership knew I had it and the person had no business asking me a second time. He was far from a people person, should not be dealing with people. I thought that the finance man was totally uncomfortable dealing with me. I knew what I would pay, what I wanted, and what I did not. He does not come up to Mark Gottlieb's high standards. Unfortunately, buying a car is hurry up and wait, wait, wait. The industry in general needs to find a better way. People do not want nor have the time to wait for hours. I have had little dealings with the service department. They usually change the oil - nothing more. No problems. All and all, I will be back to see Dan for # 6!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bought my 5th car from Dan N

    Dan Magana was my salesman. This is the 5th car from Liberty Auto City and Dan for me. Would not buy from anyone else. I know many of the staff...


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    Dan Magana was my salesman. This is the 5th car from Liberty Auto City and Dan for me. Would not buy from anyone else. I know many of the staff personally and the service department usually just change my oil. However the buying process for any car is hurry up and wait, wait, wait. It went smooth except the "insurance verification person." They had already asked for my insurance so they knew I had. This person needs to go. He is not a people person.I love the Jeep line and will be back to Liberty again and again. Thanks Dan.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New Legacy August 2017

    Very pleased with salesman, Jean Robert Tudor. No pressure just information and good service. Price beat another dealer by $1,700. Would defini...


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    Very pleased with salesman, Jean Robert Tudor. No pressure just information and good service. Price beat another dealer by $1,700. Would definitely return for next car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New Legacy August 2017

    Very pleased with salesman, Jean Robert Tudor. No pressure just information and good service. Price beat another dealer by $1,700. Would defini...


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    Very pleased with salesman, Jean Robert Tudor. No pressure just information and good service. Price beat another dealer by $1,700. Would definitely return for next car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • What a GREAT experience!

    I just purchased a 2017 Subaru Impreza Hatchback at Liberty Auto City Subaru. What a delightful experience! Immediately after expressing an intere...


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    I just purchased a 2017 Subaru Impreza Hatchback at Liberty Auto City Subaru. What a delightful experience! Immediately after expressing an interest in the Impreza on the Subaru website, Terri Israel reached out to me to see exactly what I wanted. She forwarded that information to their sales staff, and I arranged a test drive. Upon my arrival, the front desk already knew what I wanted. Charles Perchak took me on a test drive and answered all my questions- but NO pressure. The more research I did, the more it was apparent I needed to move quickly, as the Imprezas were moving off the lot. Charles was on his days off, but no worries- Patrick Kozyra graciously filled in and worked out the details on getting the Impreza of my dreams from another dealership, since Liberty's inventory didn't match the options and accessories I desired. Patrick and Elmer Hansen put together a very fair price for the Impreza, and worked with me on my trade-in. Charles picked-up the ball and assembled all my paperwork and facilitated the purchasing process. He showed me how to operate all the many bells and whistles of my beautiful new car, and walked me over to finance guru Scott Cogan. Scott explained my financing options, extended warranty options, and again- NO pressure. I spoke with Chris G. from the service department to ask about any break-in period on the vehicle. He was so helpful, as well. And after my purchase, I received a very nice e-mail from Customer Relations Manager, Agata Klos, ensuring I had a good experience. All in all, I highly recommend this friendly, knowledgeable staff. Anyone looking for a new car in the Lake County/IL area, give these folks a chance to help you out; you'll be happy you did!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Fourth car from Jerry at Liberty!

    We have bought 4 cars all from Jerry! We love his no nonsense no games approach to car buying. Jerry is so respectful of our time and works around...


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    We have bought 4 cars all from Jerry! We love his no nonsense no games approach to car buying. Jerry is so respectful of our time and works around our schedule. He has great knowledge of the vehicles and just makes the process of buying a car so easy. Thanks Jerry and the entire liberty staff for a great car buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Poor customer service

    No owner's manual and only 1 key. Charlie said he would reimburse for the expenses, but never did. Also spelled my name incorrectly on title, even...


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    No owner's manual and only 1 key. Charlie said he would reimburse for the expenses, but never did. Also spelled my name incorrectly on title, even after I noticed and asked them to change during the purchase process. Do not recommend.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Second time shopping for a car

    Traded my car for a brand new car and they messed up on clearing the previous account. Had to make many phone calls, on my busy free time. Dealer ...


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    Traded my car for a brand new car and they messed up on clearing the previous account. Had to make many phone calls, on my busy free time. Dealer said they were going to fix the problem. Have not heard back from them in a week. Called dealership, sent me to voice mail.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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