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Reviews

Average Ratings

5.0
158 lifetime reviews.
  • Great Team...Great Vehicles

    Everyone helped to try and get the purchase completed, the vehicles prepped, and to help my wife and I understand all the features on both vehicle...

    Dealer Response

    Bryan, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Regards, Chuck Benkiel | General Manager


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    Everyone helped to try and get the purchase completed, the vehicles prepped, and to help my wife and I understand all the features on both vehicles.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Bryan, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Regards, Chuck Benkiel | General Manager


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  • Could not be happier

    Kelsey was one of the nicest and most knowledgeable sales people I have ever dealt with. She kept me filled in on whatever was going on with the s...


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    Kelsey was one of the nicest and most knowledgeable sales people I have ever dealt with. She kept me filled in on whatever was going on with the search for the perfect car for me and with the help of Chuck the general manager, who is also wonderful, they found me what I was looking for.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Treated Like Family

    We have been dealing with Libertyville for almost 30 years. We are treated like family. Everyone knows our tastes and offer us the best.


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    We have been dealing with Libertyville for almost 30 years. We are treated like family. Everyone knows our tastes and offer us the best.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    They were accommodating and respectful. They gave an honest opinion about my trade-in and respected my wishes. I will definitely recommend them to...


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    They were accommodating and respectful. They gave an honest opinion about my trade-in and respected my wishes. I will definitely recommend them to someone even though I traveled from Detroit.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service

    Staff was very personable. I had a pleasant buying experience I will definitely be back for future purchases and recommend the dealership to others

    Dealer Response

    Gary, we cannot thank you enough for your wonderful review of Libertyville Lincoln Sales and for your recommendation! It was a pleasure to assist ...


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    Staff was very personable. I had a pleasant buying experience I will definitely be back for future purchases and recommend the dealership to others

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Gary, we cannot thank you enough for your wonderful review of Libertyville Lincoln Sales and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Kind regards, Chuck Benkiel | General Manager


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  • Lincoln Navigator Purchase

    Our rep, Kelsey, was extremely thorough and efficient in our Navigator purchase and the General Manager Chuck was personable. I would highly recom...

    Dealer Response

    Thank you so much for the awesome review! I'm happy to hear about your positive experience with us. We pride ourselves on offering high quality cu...


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    Our rep, Kelsey, was extremely thorough and efficient in our Navigator purchase and the General Manager Chuck was personable. I would highly recommend this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the awesome review! I'm happy to hear about your positive experience with us. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. Congratulations and enjoy your new Navigator! If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Kelsey or myself. Best Regard, Chuck Benkiel | General Manager


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  • My New Car Purchase with Libertyville Lincoln

    The comfort & ease of speaking to my salesman Jim. There was a slight drawback when the general manager stated that he would drive my "new" vehic...

    Dealer Response

    Castanza, thank you so much for your kind words about our dealership and Jim! I am very pleased to hear about your positive experience and you are...


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    The comfort & ease of speaking to my salesman Jim. There was a slight drawback when the general manager stated that he would drive my "new" vehicle from Iowa to the dealership in Libertyville. Everything worked out and I made my purchase and waiting for the delivery of my new Lincoln MKX.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Castanza, thank you so much for your kind words about our dealership and Jim! I am very pleased to hear about your positive experience and you are welcome back anytime! We look forward to working with you again and hope that you enjoy your new MKX! Best Regard, Chuck Benkiel | General Manager


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  • Excellent customer service

    I had my oil changed. While I waited I witnessed and experienced EXCELLENT customer service. I am sad I don't remember the individual's name. He h...

    Dealer Response

    Allison, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review....


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    I had my oil changed. While I waited I witnessed and experienced EXCELLENT customer service. I am sad I don't remember the individual's name. He had a beard and no mustache. He should be commended for his customer focused service

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Allison, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Regards, Chuck Benkiel | General Manager


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  • Excellent Service Department!

    Libertyville Lincoln staff always does a good job of communicating about the repairs. The repairs are always done well and within the timeframe t...

    Dealer Response

    Richard, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through wit...


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    Libertyville Lincoln staff always does a good job of communicating about the repairs. The repairs are always done well and within the timeframe that they have provided.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Richard, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing a hassle-free service. Regards, Chuck Benkiel | General Manager


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  • Dealership Experience

    This is the third car I have leased from this dealership. The entire staff, finance, sales and service, has been excellent during the entire leasi...

    Dealer Response

    Thank you for leaving us this great review, George. I'm very happy to hear that we could provide you with a third car buying experience that was j...


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    This is the third car I have leased from this dealership. The entire staff, finance, sales and service, has been excellent during the entire leasing process and whenever I return a car for service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review, George. I'm very happy to hear that we could provide you with a third car buying experience that was just as good or better as the second and first! Please come back and see us again in the future with anything else you might need. Take care! Regards, Chuck Benkiel | General Manager


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