Boston Volvo Cars

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
91 lifetime reviews.

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  • 5.0 out of 5
    August 26, 2020

    Boston Volvo has a great selection, knowledgeable staff and great prices without all the run around I’ve found at the other MA dealers. Do yourself a... favor...

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 6, 2020

    Boston Volvo has provided high quality service to me for over three decades now. My 40,000-mile service, as well as my snow tire swap out and another... minor repair, was done promptly and well. Thank you!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • April 29, 2018

    Courteous team members, listening to concerns then actually addressing them.I came from another Volvo dealer who dismissed my concern in 1 hr. Boston Volvo... was amazing!! I was able to pick up a loaner vehicle the evening before and they addressed my issues correcting an item that was caused by improper work at the NH Volvo dealer No $ Simple amazing team members

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    June 25, 2020

    They will promise anything to get you in a car. I leased one and now they don’t want to deal with me cause I have a problem with what they promised and... now they are blaming me. So much for customer service. I won’t make this mistake again... get EVERYTHING IN WRITING from them as they will try to back out. And Volvo corporate doesn’t help control these entitled car dealership.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 10, 2020

    Boston Volvo has been repairing my present and former Volvos for decades. Their service people are always responsive to my concerns and the service on... my car is always first rate. I highly recommend them for work on your Volvo.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    April 3, 2020

    DO NOT TRUST, SHADY BUSINESS!! Boston Volvo sold my father an S90. After the paperwork was signed and he left, they DROVE it and ADDITIONAL 90 miles,... and CURB RASHED a wheel! When the car was delivered, it had 90 more miles than the paperwork showed, and a damaged wheel. Luckily he took video of the car when he bought it, and showed them the video. Even after showing them the video, they DENIED replacing the wheel!! Terrible way to represent the brand. DO NOT BUY FROM THEM!

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    November 23, 2019

    Honestly skip this place. Rude, promise you features that they are unable to give, doesn’t follow up with you about complaints and top it all off corporate... Volvo sucks too.... then they take forever if you trade in your car to give you money what a sick joke

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    February 23, 2019

    Over the years that I have been dealing with Boston Volvo, I have found them to be timely, respectful, and willing to be of assistance

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    Does recommend this dealer
    Came in for service or repair
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    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 12, 2018

    Our sales person, Kyle Petrucci, was exceptional in his knowledge of the new XC90 T8, answered all my many questions in detail and provided follow up info... when needed. I also felt he was a partner in the process of finding the right car for me, rather than trying to sell me.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 16, 2018

    Excellent customer service was provided by Ricari Keitt at Volvo Village Boston. An extremely knowledgable, polite and friendly young man. The general... manager, Graham Lowell was also very helpful and I walked away having made a purchase. I would highly recommend this dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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