Boston Volvo Cars

Reviews

4.9 out of 5 4.9
84 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 12, 2018

    Our sales person, Kyle Petrucci, was exceptional in his knowledge of the new XC90 T8, answered all my many questions in detail and provided follow up info... when needed. I also felt he was a partner in the process of finding the right car for me, rather than trying to sell me.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 16, 2018

    Excellent customer service was provided by Ricari Keitt at Volvo Village Boston. An extremely knowledgable, polite and friendly young man. The general... manager, Graham Lowell was also very helpful and I walked away having made a purchase. I would highly recommend this dealership.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 29, 2018

    Courteous team members, listening to concerns then actually addressing them.I came from another Volvo dealer who dismissed my concern in 1 hr. Boston Volvo... was amazing!! I was able to pick up a loaner vehicle the evening before and they addressed my issues correcting an item that was caused by improper work at the NH Volvo dealer No $ Simple amazing team members

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 23, 2018

    We have both repaired and purchased here. Super convenient loaner option, coupon discounts mailed, reliable parts and labor! We wouldn't go anywhere... else. Always reliable.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 16, 2018

    I highly recommend Boston Volvo for all of your car needs! The employees are friendly, knowledgable and honest. Kathy, the receptionist, promptly greeted... me and immediately assisted with my car repair. The Service employees provided a fair quote and fixed my car promptly and charged me the quoted price. I am very happy with the service I received and appreciate it immensely!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 12, 2017

    The help I was offered and the way I was treated by the staff at Boston Volvo Village makes it seem ridiculous to travel any farther to find a great car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 9, 2017

    There is no reason to buy a car elsewhere. This team was pleasant, hugely helpful, enthusiastic and prompt.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 7, 2017

    We recently purchased a used car from Boston Volvo. Finally, a company whose employees respond quickly, accurately and professionally. Thanks in particular... to Brianna, Mike and Ian. The three went above and beyond. Their price was very fair and most competitive. We had a couple glitches with the car shortly after taking delivery (which they willingly/happily delivered to us in NH), but they solved all issues without hesitation and covered costs for minor repair that was needed. They clearly have a practice of doing the right thing. I truly appreciate what should be the “norm” but certainly isn’t.....a rare breed was found. Thanks folks!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 6, 2017

    All I can say is WOWWW! Boston Volvo Village has the best hard working employees I've ever came across. Stacy was more then helpful. With that being said,... If your interesting in buying a car, go to Volvo Village and ask for Stacy. If she's busy, grab some of there delicious popcorn by the front desk. She'll be right with you : ) Thanks again Stacy

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 5, 2017

    My buying experience at Boston Volvo Village was a story of patience. My selection process was extremely thorough and took a long time — four months, altogether.... I believe I went for a total of six test drives from BVV's lot. And I posed a LOT of questions, because it was important to me to understand the various option packages (Volvo has dozens of combinations available). Stacey at BVV stayed in touch with me through the entire four-month period, and gave me key advice when I needed it about the option packages and, most importantly, on what schedule a new vehicle with my chosen options would become available. I shopped other luxury brands, and it was clear from my interactions with their staff that if I wasn't prepared to make a buying decision within about a week, then my interest just wasn't a priority for them. Stacey at BVV made me a priority, based on little more than a couple of conversations with me at first.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews