Herb Chambers Honda in Boston

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Reviews

Average Ratings

4.2
788 lifetime reviews. Includes reviews of Herb Chambers Honda in Boston from DealerRater.com
  • Herb chambers: Allston, The best in town

    Once again the staff at Herb Chambers in Allston comes through with the best customer service for your automotive needs. I wrote a glowing review ...

    Dealer Response

    Thank you, Andre! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our gues...


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    Once again the staff at Herb Chambers in Allston comes through with the best customer service for your automotive needs. I wrote a glowing review about a 3months ago, praising the staff and the service for their great work and pleasant service. This season I returned to put on winter tires and get new breaks and new employee, David Ricard kept up the branches stellar reputation for great service at a fair price. I was able to get a full diagnostic, repair/replace and cleaning all in the aame afternoon with no hassle and no mistakes. Dave and the folks at Herb Chambers Allston care about quality customer service and repairs for your vehicle and I would recommend this dealership to friends for sure. So for your automotive needs look no further than Herb Chambers Allston on Commonwealth Avenue, take care !

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you, Andre! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased our team was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Nick Surdis, General Manager


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  • Great Dealership!!
    April 22, 2017

    I recently re-leased a vehicle and Victor provided wonderful service. He made sure all my questions were answered and that I was aware of the proc...

    Herb Chambers Honda in Boston

    Thank you for taking the time to share your experience with Victor. It¿¿¿s a pleasure to hear that Victor was so helpful to you and that he provid...


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    I recently re-leased a vehicle and Victor provided wonderful service. He made sure all my questions were answered and that I was aware of the process. All the staff are very friendly. I love my new car!! Thank you !!

    Does recommend this dealer
    Herb Chambers Honda in Boston

    Thank you for taking the time to share your experience with Victor. It¿¿¿s a pleasure to hear that Victor was so helpful to you and that he provided you with an overall great experience. We appreciate your continued business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Nick Surdis, General Manager


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  • Good Customer Service 👍
    April 4, 2017

    My advisor promised to get me in and out and his word was definitely true. I have never been in and out that fast. Best advisor (Fred) and best Sa...

    Herb Chambers Honda in Boston

    Thank you! I will be sure to let Fred know that you spoke highly of him. Thank you again for these kind comments and we look forward to your next ...


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    My advisor promised to get me in and out and his word was definitely true. I have never been in and out that fast. Best advisor (Fred) and best Saturday ever. Thank you Fred 😃

    Does recommend this dealer
    Came in for service or repair
    Herb Chambers Honda in Boston

    Thank you! I will be sure to let Fred know that you spoke highly of him. Thank you again for these kind comments and we look forward to your next visit! Best, Nick Surdis, General Manager


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  • New CRV
    March 27, 2017

    What a great experience!!! I would highly recommend Herb Chambers to any friends or family looking to purchase a Honda! It was so wonderful to wor...

    Herb Chambers Honda in Boston

    Thank you, Lauryn, for sharing your review and congratulations on your purchase! I'm so pleased to learn that Seyed, Dana and Kevin made your visi...


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    What a great experience!!! I would highly recommend Herb Chambers to any friends or family looking to purchase a Honda! It was so wonderful to work with Dana, Seyed and Kevin! Everyone was so friendly and helpful making the process so easy!! We love our new CRV and couldn't be happier with our experience!! Thank you again

    Does recommend this dealer
    Herb Chambers Honda in Boston

    Thank you, Lauryn, for sharing your review and congratulations on your purchase! I'm so pleased to learn that Seyed, Dana and Kevin made your visit easy and seamless. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future. Best, Nick Surdis, General Manager


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  • New lease
    March 27, 2017

    I had Keith Banks-Obanor helping me choosing my new car. Keith heard my concern and needs and within 45 minutes I had the car I wanted with the pr...

    Herb Chambers Honda in Boston

    What an outstanding review to read! It is great to know that Keith provided you with a first class shopping experience. Thank you for your recomme...


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    I had Keith Banks-Obanor helping me choosing my new car. Keith heard my concern and needs and within 45 minutes I had the car I wanted with the price I can afford.

    Does recommend this dealer
    Herb Chambers Honda in Boston

    What an outstanding review to read! It is great to know that Keith provided you with a first class shopping experience. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Nick Surdis, General Manager


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  • Great Service!
    March 25, 2017

    I always have a great experience when I come to Herb Chambers Honda of Boston. This past weekend I brought in my leased vehicle with the goal of g...

    Herb Chambers Honda in Boston

    I appreciate you taking the time to share your experience with Scott. A 5-Star experience is what we aim for each and every time and Scott is trul...


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    I always have a great experience when I come to Herb Chambers Honda of Boston. This past weekend I brought in my leased vehicle with the goal of getting into a new vehicle. I had the pleasure of working with Scott Bregnard. He was very helpful and made sure we were happy the entire process. He kept us within our budget and made sure we were happy with the price and the car. I would definitely work with this dealership and Scott again!

    Does recommend this dealer
    Herb Chambers Honda in Boston

    I appreciate you taking the time to share your experience with Scott. A 5-Star experience is what we aim for each and every time and Scott is truly a testament to that. I'll be sure to pass on your kind words. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Best, Nick Surdis, General Manager


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  • Excellent Experience at Herb Chambers of Boston
    March 14, 2017

    I had a terrific experience at Herb Chambers of Boston! Scott made the purchase of my 2017 CR-V a breeze, he was nice to me, answered all my quest...

    Herb Chambers Honda in Boston

    Thank you so much for the great feedback! We really appreciate your business and I'll be certain to share your compliments with Scott. Until we ha...


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    I had a terrific experience at Herb Chambers of Boston! Scott made the purchase of my 2017 CR-V a breeze, he was nice to me, answered all my questions and kept me within by budget. Thank You!

    Does recommend this dealer
    Herb Chambers Honda in Boston

    Thank you so much for the great feedback! We really appreciate your business and I'll be certain to share your compliments with Scott. Until we have the opportunity to work with you again, take care! Best, Nick Surdis, General Manager


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  • Don't go here for pre purchase inspection

    - Their pre-purchase inspection service is pretty incompetent. - You don't even get to see the technician, you only interact with some people who...


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    - Their pre-purchase inspection service is pretty incompetent. - You don't even get to see the technician, you only interact with some people who call them advisors, but clearly have no expertise on cars. - If you need prepurchase inspection (or any inspection I believe) find a good honest mechanic (many of them are available on Yelp and Google reviews) Story: I took a friend's car there for a pre purchase inspection for a used car this morning. Report advisor was Robert Hall and technician was Paul Proudfoot. Herb Chambers was the second place I took the car for inspection, as I needed a second opinion on some of its issues. The service they provide was very incompetent. In the first place I visited, I was told that A/C compressor is broken. However, the initial report I got from Herb Chambers was saying that A/C is OK. Then I insisted and ask them to check the A/C once more. My "advisor" (!) Robert took me to the car, turned on the A/C and told me that it is blowing cold air. Then I said I think it is not cold enough, then he brought a fancy IR thermometer and we saw that temperature was floating between 50-70 F. I told him that it should be around 30-40 F (thanks to the videos I watch on Youtube! ) if it is fully turned cold. After somewhat long discussion, finally he was convinced to call the technician Paul. Then Paul found out that A/C compressor is actually broken! If you don't know it costs around $1000 to replace it, and it was missed by these gentlemen! The car I took values around $5000-6000. I am shopping for my first car, and recently started learning deeper about cars. Yet, I was the person who was teaching how to do their job! Don't go to this place if you are looking for a good inspection of your car. You don't even get to see the technician for You talk to some guy in the counter who calls himself advisor, but clearly needs an advice about cars. There are much better local mechanics that can be found in Yelp etc. who will do all the inspection for much much less price in 15-30 mins, without keeping a hold of your car for a whole day.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Susanne Moore helped me again
    March 1, 2017

    Service advisor Susanne Moore helped me again to take care of my daughter car in Boston. I live in NJ. Susanne explained very clear what has to be...

    Herb Chambers Honda in Boston

    Thank you so much for leaving us this great review, Alex! We'll be sure to tell Susanne what a great job she is doing. Many thanks and happy drivi...


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    Service advisor Susanne Moore helped me again to take care of my daughter car in Boston. I live in NJ. Susanne explained very clear what has to be fixed on 15-year old car right now, and what can wait a little. She emailed detailed report with car problem. Susanne also found discounts for the repair. It was very positive experience. I definitely recommend Susanne as knowledgeable professional. Thank you very much

    Does recommend this dealer
    Came in for service or repair
    Herb Chambers Honda in Boston

    Thank you so much for leaving us this great review, Alex! We'll be sure to tell Susanne what a great job she is doing. Many thanks and happy driving! Best, Nick Surdis, General Manager


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  • Used car

    Satisfied excellent the inventory a lot too choose the costumer service nice and the sales person excellent

    Dealer Response

    Thank you so much for leaving us this great review, Carlos! Many thanks and happy driving! Best, Nick Surdis, General Manager


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    Satisfied excellent the inventory a lot too choose the costumer service nice and the sales person excellent

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for leaving us this great review, Carlos! Many thanks and happy driving! Best, Nick Surdis, General Manager


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