Libertyville Mitsubishi

2.3 out of 5 2.3

Reviews

2.3 out of 5 2.3
20 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    June 8, 2019

    Came in here looking for a new car on a Saturday morning in white shirt and jeans (just got out of bed, avoiding the rush of buyers on a weekend). I wanted... to test drive one of their models and not one sales guy showed interest. Walked over to Infinti across the lot and bought a car. My wife had a Full Size Montero 10 yrs ago, but we never took it to this place for service even though this is 2 miles from me, always took it to Schaumburg Mitsubishi which brings back memories why we never went to this dealership. Stay away if you look Asian.

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    3.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 1.0 out of 5
    April 7, 2019

    Be very careful, they do not have cars they promoting on Cars.Com. I tried to buy Nissan Armada and they assured me twice that they have the car on the... lot, actually they washed the car and is ready for my test drive. I called when I was half way and they said it is almost ready as they vacuuming and detail inside. When I arrived (20miles each way) they said that they do not have the car but they have other cars. They called me again in few days assuring me, that car came back from detailing ... Again there was no car so I drove 40 miles for their idiotoc game.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • March 29, 2018

    I went around almost 10-15 dealers in 3 days looking for good deal and customer service, At Mitsibishi Libertyville I got best deal and one of the best... service, wonderful manager and employees

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Taraq, Thank you for your outstanding review. We are thrilled to hear you got a great deal and customer service with our team. We appreciate your loya...lty and business. We hope to see you in the future.

  • 5.0 out of 5
    February 10, 2017

    I dreaded going to a car dealership and spending hours looking for a car. However once I arrived at Libertyville Mitsubishi, I instantly felt at home,... relaxed and comfortable. Milton, Jeff, and Walter were great. These guys truly put their customers first, and take the sting out of car buying. They had a great selection of cars to choose from. They listen to what their customers want first and do all possible to make it happen. I will recommend this dealership to family and friends. The entire experience was hassle free.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 8, 2016

    Awesome people to buy from. They held a vehicle for us for a couple of days til we got our financing in order(we live quite a ways from the dealership... & wanted to finance locally). We actually drove an hour and a half to buy from them. Bob Jones is a great guy to work with! You won't be disappointed!!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We appreciate the 5-Star review, if you are ever in the area stop by and say hi to Bob. Will Smith Sales Manager Libertyville Mitsubishi

  • 5.0 out of 5
    June 5, 2016

    I got the car in the same day ,barry the salesman is very helpfull,and walther miller the finance guy he is the guy really work hard.if u need a car u... need to go this place. Is worth to drive i drive 3 hours and believe me this dealer is one the best. Thanks guys

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank You ! We appreciate the positive feedback

  • 4.0 out of 5
    October 5, 2015

    Everything went well and thanks for a good deal on my car. Manager was very good and the sales person too, but except at one instance where he was little... aggressive than politely convincing to me. But later everything ended smooth and checked out with my car.

    3.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for Choosing Libertyville Mitsubishi

  • 5.0 out of 5
    March 13, 2015

    I had an experience with Libertyville that everyone should have with a car dealer. Negotiated a very nice deal on a used SUV with Danny, my salesman and... the manager who were both honest, straightforward guys. The purchase process was quick and they were happy to answer all my question about the loan, vehicle etc. Instead of always pointing out the negative, we need to acknowledge the good guys out there as well.

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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you I'm glad you are happy with the service we provided we try to please all of the customers that come to our store. We look forward to your ne...xt visit. Again thank for your business Peter Cole General Manager.

  • 5.0 out of 5
    March 10, 2015

    We came in because we received a letter in the mail with a good offer on it. When we came in we were promptly assisted by Danny and he let us test drive... both models of the car that we were interested in. He also brought the GM to speak with us and get us the best deal possible.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Jaclyn look forward to seeing you soon. If I can be of any further assistance please don't hesitate to call. Peter Cole General Manager 847 ...816 6660

  • 5.0 out of 5
    September 15, 2014

    It was a pretty good experience and Daniel Salome worked hard with me to get the deal done. He spent a lot of time working with me and showing me different... cars. He was also good at explaining things to me. Its was my best experience dealing with a dealership and a car salesman to date.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks Jon enjoy your new car. We look forward to seeing you soon. Thanks again for choosing Libertyville Mitsubishi for your new car purchase. If I c...an be of further assistance please don't hesitate to call Peter Cole General Manager Libertyville Mitsubishi 847 816 6660.

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