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Acura of Boston

4.5 out of 5 4.5
Rectangle 48
Sales
Service Closed

Acura of Boston Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 1999

Bernardi Acura of Boston located in Brighton, Massachusetts. We are proud to be one of the premier dealerships in the ar

...

ea. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Bernardi Acura of Boston a the best it can be. Whether you need to Purchase, Finance, lease or Service a new or pre-owned Acura, you've come to the right place.

"Bernardi For Now...Bernardi For Life!"

Service

Oil, Filter Change

$49.95

Tire Rotation

$29.95 and up*

Wheel Balance

$79.95

Oil, Filter Change (Premium)

$79.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
302 lifetime reviews. Includes reviews of Acura of Boston from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 6, 2019

    Always very friendly and helpful. Jon is thorough and efficient. Very clean and spacious waiting area. Part of the reason I've had 5 Acura's.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jonathan Zannini

    Service Consultant

    NOT RATED

    Richard Cordner

    Product Specialist

    NOT RATED

  • 5.0 out of 5
    November 27, 2019

    I'm really happy with Acura of Boston - their sales and financial Team, their honesty and straight forward approach. I appreciate working with Eric Fleming,... no attitude, professional and timely in follow up, sincere in consulting. I also appreciated working with Mike Pappano from financial services. Usually the financial specialists are those people you feel uncomfortable. But not with Mike. He was friendly, honest and advising. 100% recommend to friends, family and neighbors- our anyone who is looking for a new car. Both Eric and Mike made me feel confident and comfortable to make the final decision among competitors and use Acura of Boston.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Eric Fleming

    Product Specialist

    NOT RATED

    Chris Caruso

    Sales Manager

    NOT RATED

  • September 7, 2017

    Dumitru was such a pleasure to work with. He wasn't your typical salesman trying to make a sale. He actually explained what there's not to like as well.... He also went out of his way to work around my schedule. I would recommend Dumitru and Acura of Boston to anyone interested in purchasing a quality vehicle.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi DC, Thank you for leaving us a candid review-- this is great feedback to get :) Glad we could help!

  • 5.0 out of 5
    November 22, 2019

    Always prompt and great service. Bob is one of the best service staff I have ever worked with servicing a vehicle. He ensures you receive exactly what... your vehicle needs and is honest and easy to talk to. If Bob was not there I would not drive out of my way to service my vehicle at the dealership.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bob Gandolfo

    Service Consultant

    (4.3) 8 reviews

  • 5.0 out of 5
    November 18, 2019

    Patient and supportive throughout process. Jay was wonderful to work with. He took the time to listen and explained all my concerns. He is knowledgeable....

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kevin Hosein

    Sales Manager

    NOT RATED

    Jay Dyer

    Acura Product Specialist

    NOT RATED

  • 5.0 out of 5
    November 13, 2019

    After several negative experiences ... I was pleased with the service and helpfulness of the sales person and his staff. The negotiations were straight... forward and honest. Used cars were all quality pre owned cars.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Eric Fleming

    Product Specialist

    NOT RATED

  • 5.0 out of 5
    November 3, 2019

    I had a great experience at Acura of Boston. My sales rep was soft spoken and professional and helped me pick out the car of my dreams. Ayodeji could... not have been nicer and so professional. James the sales manager also understood my particular circumstances and worked with me. Ed the guru of sales also took time to show me everything in the car! Ed the guru of showing me where yhings w

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, we're happy to hear you had such a positive experience with our team!


    Worked with:
    Ed Martens

    Acura Product Specialist

    (5.0) 18 reviews

  • 5.0 out of 5
    October 23, 2019

    I visited multiple dealerships for the past few months to buy a new car and Acura of Boston was by far the best dealership I've ever visited. It was truly... a great experience working with Eric Fleming to purchase new 2020 Acura MDX. Eric is very professional, polite and honest. He was very well prepared for my appointment as well. The offer & customer service I received was above my expectation. If you are interested in buying a new car, I highly recommend Acura of Boston and Eric Fleming.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Eric Fleming

    Product Specialist

    NOT RATED

  • 1.0 out of 5
    October 16, 2019

    Went to look at a 2019 MDX based on an ad on the dealer website, where it stated a 2019 MDX for $3298 down and $388 per month for 36 months. From the start... they tried to sell the 2020 model even though I stressed the point that I was interested in the 2019 special. Over the email I was told by the Manager that there were three 2019 models in the store, out of which I was interested in one particular car. Once I arrived at the store after driving 1 hour through traffic, I was told that there are only 2 cars left and the one I liked was demo car and was used by one of the mangers for personal use. The car had 4500 miles on it, at that point I understood why they did not want to sell me a 2019 model. I still insisted on giving me the quote on the only remaining 2019 model and suddenly the whole attitude changed, I could see the frustration as the managers tried their best to change my mind but were rude. Apparently $3298 did not include all the fees (which was not a surprise as I knew there are acquisition, disposition, dealer documentation fee etc ) , but I was shocked that suddenly the down payment came to $6200 (almost double) . what was surprising was that the 2020 models had offers of $2000 down payment which included all of the above fees, which clearly looked like a grand scam. I was looking at other brands as well and none of them had the reluctance to sell me a 2019 model over a 2020 model, maybe it's a Acura perk where the dealers get to drive the remaining outgoing models, but all they had to do was not put out those deceiving Ads and waste customers valuable time. Said all this I want to mention about the wonderful experience of working with Dimetry Vieux who was our sales consultant. He was one of the nicest guys I have ever met, very good job. Unfortunately I cannot say this about any of the managers.

    1.0 out of 5
    Customer Service
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    4.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kevin Hosein

    Sales Manager

    NOT RATED

  • 1.0 out of 5
    September 22, 2019

    Rick is a good salesman. Very nice and knowledgable. the management is another story. I went in to look at a cr-v and asked them to put it on the lift.... I wanted to assess the undercarriage. Glad I did because it was leaking oil. The mechanic was saying how it could be the selinoid. I left. They contacted me to see why I left and said that if the fixed it, that I would reconsider. They told me that they would get back to me. The woman, Marie contacted me again saying that it was not a leak and that I was oil condensation. If I had the AC on during the drive I would say sure it's WATER condensation but I didn't. If anyone knows anything about cars, oil condensation would usually be in the engine and you'd see a white substance on the cap. I don't appreciate being lied to. If you're buying a used car make sure you put it on the lift or have someone you trust check it out. Almost all dealerships will do it. And if not, walk away. They might be trying to hide something.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Worked with:
    Richard Cordner

    Product Specialist

    NOT RATED

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