Reviews

Average Ratings

5.0
42 lifetime reviews.
  • Excellent Sales and Leasing Consultant*

    Mr. Adriano Polanco fully met and exceeded expectations. He listened to what i wanted in the car and did not push any added features onto the sal...


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    Mr. Adriano Polanco fully met and exceeded expectations. He listened to what i wanted in the car and did not push any added features onto the sale. He was thorough in all explanations and took the time to explain any questions I had. Additionally, he gave his business card, making his email available for any questions that may come up at anytime. So far he has replied to the few features I have asked him to walk me through again in a speedy manner - displaying his dedication and overall excellent customer service skills. I would highly recommend Mr. Polanco to any friend / family member intetested in looking for vehicles.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent service

    Dumitru was such a pleasure to work with. He wasn't your typical salesman trying to make a sale. He actually explained what there's not to like as...


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    Dumitru was such a pleasure to work with. He wasn't your typical salesman trying to make a sale. He actually explained what there's not to like as well. He also went out of his way to work around my schedule. I would recommend Dumitru and Acura of Boston to anyone interested in purchasing a quality vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Ms. Fillios

    I've owned nothing but Acuras since they hit the market in 1986. From my first Integra to my new TSX, I have experienced nothing but the best Cus...


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    I've owned nothing but Acuras since they hit the market in 1986. From my first Integra to my new TSX, I have experienced nothing but the best Customer service and ease of the buying experience. Peter Marks has been a truly wonderful Service Rep and Henry Esteve made my recent purchase another great easy purchase. Want to be in an Acura commercial as a truly happy Acura driver! Thank you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellence

    after many disappointing experiences while shopping for a good pre-owned car, we hit upon Acura of Boston. We found the perfect car- precisely as...


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    after many disappointing experiences while shopping for a good pre-owned car, we hit upon Acura of Boston. We found the perfect car- precisely as advertised- no unpleasant surprises with the car nor omitted information on the documents. The deal was arrow-straight. The customer service ranked among the best I ever experienced in a car dealer. Our especial thanks goes to Rong Yiang, who made sure all went smoothly during the purchase process and even called us afterwards to make certain we were happy with our purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Acura of Boston - Our first experience went well!

    My husband and I needed a new (used) car so we checked out Acura if Boston. We were greeted with a smile and our salesperson was Cardinia Gates, w...


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    My husband and I needed a new (used) car so we checked out Acura if Boston. We were greeted with a smile and our salesperson was Cardinia Gates, who was awesome! She new exactly what we were looking for, and after looking at a few, we ended up eventually choosing the first car she had suggested. The process went smoothly on their end and we were able to pick up our car shortly after. Bernardi offers a great warranty program that is definitely worth the money. Everyone was friendly and easy to talk to. Cardinia was extremely easy to contact and very fast at responding, and made sure everything was ready for us when we went to pick up our new car. Great experience!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Professional experience

    I traveled 60 miles to check out a 2013 Chevrolet Camaro and as soon as I walked into the showroom and met Kevin it was worth the ride. Next he in...


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    I traveled 60 miles to check out a 2013 Chevrolet Camaro and as soon as I walked into the showroom and met Kevin it was worth the ride. Next he introduced me to Richard Cordner he was very personable and very polite. He put the plate on the car and we took it for a ride I loved it and we proceeded to come up a trade in price and a selling price. That's when Curtis stepped in and made this deal possible. I would not hesitate to send family or friends to Acura of Boston and get together with Richard he is a valuable asset to his profession.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Sales Process

    We purchased a new RDX at the end of the Quarter. The dealership was quite busy, but we had the good fortune to be introduced to Randall Mathews a...


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    We purchased a new RDX at the end of the Quarter. The dealership was quite busy, but we had the good fortune to be introduced to Randall Mathews as our sales person. He is clearly well informed and among the most personable sales professionals we have worked with in the auto industry. His knowledge of Acura of Boston's complete inventory and of the RDX in particular was impressive. After a thorough test drive, Randall showed great patience, had useful advice, and a wonderfully non-aggressive demeanor as we sorted out colors and option packages. Once we had agreed on a price, we discovered that we did not have enough time to complete the process. Randall volunteered to come in the following morning (which we later learned was his scheduled day off) to wrap things up. When we arrived at 8:30 he had the car all ready, including the added options. He did a great job setting up and familiarizing me with all of the electronics. I think I know more about the functionality of this new RDX after his tutorial, than I knew about the Acura TL that I had just traded in after several years of very satisfied ownership. He is a great ambassador for Acura and any dealership or Customer would benefit by his professional customer service. As we were driving off the lot in our beautiful new RDX, I noticed in the rear view mirror, Randall running to catch us. I had left my FastLane transponder in the turned in vehicle... Randall's sales manager, Curtis Hamilton, was also terrific to work with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • thanks for the hello Randall!

    Randall was the first person that said hello to me when I first entered the facility. He definitely made me feel welcomed and asked me who I was t...


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    Randall was the first person that said hello to me when I first entered the facility. He definitely made me feel welcomed and asked me who I was there to see and if I wanted some coffee. Great attitude!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best car buying experience EVER! Thank you Ed!

    I was looking at the new TLX at this dealer and the other one in Auburn. I was looking for a black on black. Auburn did not want to locate one for...


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    I was looking at the new TLX at this dealer and the other one in Auburn. I was looking for a black on black. Auburn did not want to locate one for me and one call to Acura of Boston got the ball rolling. I arrived and met a few of the guys there: a couple of other sales people: Billy and Randall who pointed me in the right direction of my salesperson: Ed Martens. What an awesome experience here. They all made it so easy for me to pick up my dream car. sales manager - (I believe his name was Mohammed) and the business manager - John also helped a ton to make this deal happen for me. I have been driving the car for about a month now and I love it. I'm glad I got the 4-cylinder version. The dual clutch transmission Ed was telling me about is super smooth. also, thank you Ed for helping me set up the bluetooth on my phone too. Also, two of the technicians actually came out and asked me if I had any questions on my new car! WHO DOES THAT?! I'll tell you: Boston Acura! Danny Chew and Willie Moy are the techs that came out to make sure I understood the vehicle and offered their help if I ever needed service from them. They advised me to come in for my first oil change on time, I know it's simple, but life happens and an oil change is not on the forefront of my mind. thanks for the reminder Danny! Thank you entire Boston team!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best car buying experience EVER! Thank you Ed!

    I was looking at the new TLX at this dealer and the other one in Auburn. I was looking for a black on black. Auburn did not want to locate one for...


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    I was looking at the new TLX at this dealer and the other one in Auburn. I was looking for a black on black. Auburn did not want to locate one for me and one call to Acura of Boston got the ball rolling. I arrived and met a few of the guys there: a couple of other sales people: Billy and Randall who pointed me in the right direction of my salesperson: Ed Mertins. What an awesome experience here. They all made it so easy for me to pick up my dream car. sales manager - (I believe his name was Mohammed) and the business manager - John also helped a ton to make this deal happen for me. I have been driving the car for about a month now and I love it. I'm glad I got the 4-cylinder version. The dual clutch transmission Ed was telling me about is super smooth. also, thank you Ed for helping me set up the bluetooth on my phone too. Also, two of the technicians actually came out and asked me if I had any questions on my new car! WHO DOES THAT?! I'll tell you: Boston Acura! Danny Chew and Willie Moy are the techs that came out to make sure I understood the vehicle and offered their help if I ever needed service from them. They advised me to come in for my first oil change on time, I know it's simple, but life happens and an oil change is not on the forefront of my mind. thanks for the reminder Danny! Thank you entire Boston team!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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