Reviews

Average Ratings

4.9
957 lifetime reviews. Includes reviews from DealerRater.com
  • Excellent Service !

    I had a great experience dealing with Eddie. I had been to a couple of other Mercedes dealerships in the the area and none of them were able to fi...

    Dealer Response

    Thank you, Brittney, so much for your feedback on your recent experience with us. We work very hard to make sure that we deliver a quality buying ...


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    I had a great experience dealing with Eddie. I had been to a couple of other Mercedes dealerships in the the area and none of them were able to find the car I wanted within my set price range. Eddie found the exact car I wanted with additional features, at a price that beat out lesser cars at the other locations. He stayed in contact and was very easy to work with. He also was very helpful in helping me navigate the buying process since this was my first time buying on my own. Highly recommend anyone looking for a new car to check out this dealership!! Overall great, hassle free experience. Absolutely love my new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Brittney, so much for your feedback on your recent experience with us. We work very hard to make sure that we deliver a quality buying experience that exceeds expectations. Eddie is a true testament to that. Feel free to stop in anytime if you need assistance reviewing any of the features on your Mercedes-Benz, we're always happy to help! Kind Regards, Jeff Davis, General Manager


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  • Happy customer

    Great customer service and great selection...Would definitely recommend and go back for another purchase!

    Dealer Response

    Thank you, Mike, for taking the time to write this review. We appreciate your business and look forward to seeing you again. Best, Jeff Davis, Gen...


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    Great customer service and great selection...Would definitely recommend and go back for another purchase!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you, Mike, for taking the time to write this review. We appreciate your business and look forward to seeing you again. Best, Jeff Davis, General Manager


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  • great service with Georgina!
    June 28, 2017

    As a first-time car buyer, I visited a number of dealerships to make sure that I was getting the right deal and quality service. I also did a fair...

    Mercedes-Benz of Boston

    Thank you for leaving us your detailed feedback! We love to hear that our team is maintaining the high standards that we practice, and ensuring th...


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    As a first-time car buyer, I visited a number of dealerships to make sure that I was getting the right deal and quality service. I also did a fair amount of homework online. I was pretty disappointed by the entire process until I met Georgina. She was incredibly genuine and transparent, while being patient as I asked questions about various models. Ultimately I found exactly what I was looking for and left the dealership a very satisfied customer. I'd strongly recommend Georgina, it was such a seamless process - she knows the models inside and out, and took all the stress out of the equation.

    Does recommend this dealer
    Mercedes-Benz of Boston

    Thank you for leaving us your detailed feedback! We love to hear that our team is maintaining the high standards that we practice, and ensuring that the whole process is enjoyable from start to finish. If any questions arise, please don't hesitate to contact us as we are here to help! Best, Jeff Davis, General Manager


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  • Outstanding communication, very knowledgeable with product
    June 26, 2017

    I have purchased several new Mercedes Benz vehicles in the past but never from a Herb Chambers dealership. When I located the most recent Mercedes...

    Mercedes-Benz of Boston

    We really appreciate you taking the time to leave feedback about your experience with Georgina! A quality car-buying experience is one of our top ...


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    I have purchased several new Mercedes Benz vehicles in the past but never from a Herb Chambers dealership. When I located the most recent Mercedes Benz that I was interested in buying, I called Mercedes Benz of Boston and they scheduled me an appointment to come in to test drive the vehicle. When I arrived to the dealership they had the vehicle out front as promised. With that being said a young lady approached me and introduced herself as Georgina a sales associate... I was a bit hesitant to deal with a young lady as I am a car guy and like to learn most of the options before purchasing. Let me just start by saying my first impression of Georgina was totally wrong. Georgina was by far the most knowledgeable sales consultant I have ever purchased a vehicle from, she answered each and every single question I had about the vehicle and totally blew me away with all her knowledge... she even taught me about several options I didn't even know about. Keep up the good work Georgina I will certainly be returning for my next Mercedes Benz purchase soon.

    Does recommend this dealer
    Mercedes-Benz of Boston

    We really appreciate you taking the time to leave feedback about your experience with Georgina! A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Jeff Davis, General Manager


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  • Satisfied Customer
    June 24, 2017

    I was truly satisfied with the quality of service I received from Georgina while working with her. Going into the dealership I wasn't sure what ty...

    Mercedes-Benz of Boston

    Thank you for sharing your experience with us, Larry! Georgina is a valuable member of our crew and I am glad to hear she impressed you. Thank you...


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    I was truly satisfied with the quality of service I received from Georgina while working with her. Going into the dealership I wasn't sure what type of car I wanted, but she was proactive in searching for a reliable car with me and was quick to answer any questions I had. She was extremely professional and treated me with the utmost respect. Any time I have any questions or concerns about my car I know I can give Georgina a call. With that being said, Georgina is very trustworthy and I would highly recommend working with her.

    Does recommend this dealer
    Mercedes-Benz of Boston

    Thank you for sharing your experience with us, Larry! Georgina is a valuable member of our crew and I am glad to hear she impressed you. Thank you again and please let us know if there is anything we can assist you with in the future. Best, Jeff Davis, General Manager


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  • Great Relationship
    June 23, 2017

    4 years ago I bought a car from Georgina and today I got an email from her checking in to see how everything is going with my car. It is so nice t...

    Mercedes-Benz of Boston

    Thank you, Anna! We strive to provide a 5-Star experience so it's rewarding to hear that Georgina is delivering still 4 years later. We wish you m...


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    4 years ago I bought a car from Georgina and today I got an email from her checking in to see how everything is going with my car. It is so nice to know that after all this time she still cares about how I am and if I need anything with my car. This type of experience and long lasting relationship I have never had with anyone I bought a car from and it is really great to know she is always there if I need her.

    Does recommend this dealer
    Mercedes-Benz of Boston

    Thank you, Anna! We strive to provide a 5-Star experience so it's rewarding to hear that Georgina is delivering still 4 years later. We wish you many more miles of enjoyment with your Mercedes-Benz. Best, Jeff Davis, General Manager


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  • Good buying experience
    June 19, 2017

    Bought my second car from this dealership. I worked with Georgina both times and found her to be helpful and professional. I would recommend to a ...

    Mercedes-Benz of Boston

    Thank you, Eric, for taking the time to share your feedback. I'm so pleased to hear that Georgina delivered a 5-star experience. If any questions ...


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    Bought my second car from this dealership. I worked with Georgina both times and found her to be helpful and professional. I would recommend to a friend.

    Does recommend this dealer
    Mercedes-Benz of Boston

    Thank you, Eric, for taking the time to share your feedback. I'm so pleased to hear that Georgina delivered a 5-star experience. If any questions arise or if you need any future assistance, please don't hesitate to contact us. Best, Jeff Davis, General Manager


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  • Bought used 2017 GLE

    Good car buying experience. I dealt with Georgina who was very helpful.

    Dealer Response

    Thank you, Eric! I'm so pleased to hear that Georgina delivered a 5-star experience. If any questions arise or if you need any future assistance, ...


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    Good car buying experience. I dealt with Georgina who was very helpful.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you, Eric! I'm so pleased to hear that Georgina delivered a 5-star experience. If any questions arise or if you need any future assistance, please don't hesitate to contact us. Best, Jeff Davis, General Manager


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  • Satisfied 100%
    June 2, 2017

    I spontaneously went to Mercedes Benz when i started looking for a new car. I was approached in a very friendly and professional manner despite ...

    Mercedes-Benz of Boston

    Thank you so much for the wonderful review. Georgina is a valued team member and your feedback is a testament to her commitment to providing excep...


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    I spontaneously went to Mercedes Benz when i started looking for a new car. I was approached in a very friendly and professional manner despite the dealership being very busy. When Georgina walked up to me, i immediately felt in good hands. She was incredibly professional and wonderfully helpful in walking me through my options. Her knowledge of the product and all that surrounds it where absolutely stunning! I can only vividly recommend Mercedes Benz to give her a raise :-)

    Does recommend this dealer
    Mercedes-Benz of Boston

    Thank you so much for the wonderful review. Georgina is a valued team member and your feedback is a testament to her commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Jeff Davis, General Manager


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  • Awesome all around!
    May 30, 2017

    The team was awesome answering all questions and make it what seems to be hard decision to make so easy. 5-start! I am one happy customer!

    Mercedes-Benz of Boston

    Thank you! We strive to provide a 5-Star experience so it's rewarding to hear that our team is delivering. We wish you many miles of enjoyment wit...


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    The team was awesome answering all questions and make it what seems to be hard decision to make so easy. 5-start! I am one happy customer!

    Does recommend this dealer
    Mercedes-Benz of Boston

    Thank you! We strive to provide a 5-Star experience so it's rewarding to hear that our team is delivering. We wish you many miles of enjoyment with your Mercedes-Benz. Best, Jeff Davis, General Manager


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