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Reviews

Average Ratings

4.9
946 lifetime reviews. Includes reviews from DealerRater.com
  • Excellent Service !

    I had a great experience dealing with Eddie. I had been to a couple of other Mercedes dealerships in the the area and none of them were able to fi...

    Dealer Response

    Thank you, Brittney, so much for your feedback on your recent experience with us. We work very hard to make sure that we deliver a quality buying ...


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    I had a great experience dealing with Eddie. I had been to a couple of other Mercedes dealerships in the the area and none of them were able to find the car I wanted within my set price range. Eddie found the exact car I wanted with additional features, at a price that beat out lesser cars at the other locations. He stayed in contact and was very easy to work with. He also was very helpful in helping me navigate the buying process since this was my first time buying on my own. Highly recommend anyone looking for a new car to check out this dealership!! Overall great, hassle free experience. Absolutely love my new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Brittney, so much for your feedback on your recent experience with us. We work very hard to make sure that we deliver a quality buying experience that exceeds expectations. Eddie is a true testament to that. Feel free to stop in anytime if you need assistance reviewing any of the features on your Mercedes-Benz, we're always happy to help! Kind Regards, Jeff Davis, General Manager


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  • Very happy and excellent job.
    May 8, 2017

    Leasing a car from Mercedes Benz of Boston was the most pleasant experience I have ever had! From start to finish, the entire process was quick an...

    Mercedes-Benz of Boston

    Thank you for your wonderful review! I'm so glad to know Georgina and Umer were able to provide you with such a positive buying experience. We alw...


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    Leasing a car from Mercedes Benz of Boston was the most pleasant experience I have ever had! From start to finish, the entire process was quick and easy, with no pressure. Georgina in sales and Omer, the Sales Manager, were both extremely professional, courteous and helpful. They are the best I ever worked with any other dealer. Both has contacted us several times during and after the lease process. This is my second experience with them. They spent enough time with us to go through the car orientation. I am very happy and glad to share with all my family and friends.

    Does recommend this dealer
    Mercedes-Benz of Boston

    Thank you for your wonderful review! I'm so glad to know Georgina and Umer were able to provide you with such a positive buying experience. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Please come back to see us again and enjoy your new Mercedes-Benz! Best, Jeff Davis, General Manager


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  • Wonderful experience from the dealership
    May 6, 2017

    Over the last ten years I have been getting my cars from Mercedes Benz Boston. Over that time the service I have received has been wonderful. The ...

    Mercedes-Benz of Boston

    Thank you, Jane, for taking the time to recognize Dana and Georgina. I'm so happy to know that they, along with our whole crew, have been able to ...


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    Over the last ten years I have been getting my cars from Mercedes Benz Boston. Over that time the service I have received has been wonderful. The two sales people that I have worked with are Dana Lo Nano and more recently, Georgina Stavropoulos. Both are very easy to talk to and understand customer needs, so the transition from one car to the next is seamless. I would highly recommend them.

    Does recommend this dealer
    Mercedes-Benz of Boston

    Thank you, Jane, for taking the time to recognize Dana and Georgina. I'm so happy to know that they, along with our whole crew, have been able to provide you with 5-star service over the past 10 years. It's great that we were able to gain your trust in our business. Thank you for your feedback and we look forward to assisting you with your future sales and service needs. Best, Jeff Davis, General Manager


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  • Georgina Is Amazing
    May 2, 2017

    My husband and I had an excellent experience at Mercedes-Benz of Boston. Especially working with Georgina Stavropoulos, who made the experience e...

    Mercedes-Benz of Boston

    Thank you for the kind words! We couldn't be happier that you and your husband enjoyed your experience here at our dealership, and that both Georg...


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    My husband and I had an excellent experience at Mercedes-Benz of Boston. Especially working with Georgina Stavropoulos, who made the experience even more pleasant! Georgina provided the best customer service and was extremely helpful and knowledgeable. Amazing dealership and overall experience!!

    Does recommend this dealer
    Mercedes-Benz of Boston

    Thank you for the kind words! We couldn't be happier that you and your husband enjoyed your experience here at our dealership, and that both Georgina and George were able to provide you with such exceptional service! Thank you again and congratulations on your new Mercedes-Benz. Please let us know if we can be of further assistance! Best, Jeff Davis, General Manager


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  • Rob Tinkham is the Best Sales Representative
    May 1, 2017

    Purchased our 4th Mercedes from Rob Tinkham at Herb Chambers in Sommerville. Rob is very knowlegdeable and helpful. He makes our buying experien...

    Mercedes-Benz of Boston

    Thank you, Jackie, for leaving us your detailed feedback! We love to hear that our team is maintaining the high standards that we practice, and en...


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    Purchased our 4th Mercedes from Rob Tinkham at Herb Chambers in Sommerville. Rob is very knowlegdeable and helpful. He makes our buying experiences at Herb Chambers easy and we look forward to buying our 5th car from Rob Tinkham in the future. If you are buying a car, ask for Rob Tinkham

    Does recommend this dealer
    Mercedes-Benz of Boston

    Thank you, Jackie, for leaving us your detailed feedback! We love to hear that our team is maintaining the high standards that we practice, and ensuring that the whole process is enjoyable from start to finish. If any questions arise, please don't hesitate to contact us as we are here to help! Thanks again and we look forward to assisting you in the future. Best, Jeff Davis, General Manager


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  • The Best Dealership!!!

    I had been searching for a convertible for months. Been to all the dealerships in the area. Mercedes of Boston in Somerville has the nicest staff ...

    Dealer Response

    Thank you, Chris! I am pleased to hear that Alicia and Chris made your purchasing experience a memorable one and took excellent care of you. We st...


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    I had been searching for a convertible for months. Been to all the dealerships in the area. Mercedes of Boston in Somerville has the nicest staff I have come across. The tone in the dealership is so pleasant and helpful, it is obvious from the moment you walk in. Alicia Macomber was awesome and took me right to where the inventory of all the convertibles the dealership had as I explained I want to see the cars. She called ahead so they were pulled out. I know what I like when I see it, so literally it took an hour and I was done with my purchase. This did not happen at other dealerships. They talked about what they had in stock. Alicia has excellent listening skills, knowledge about the specific car I was looking for, and her desire to get me what I needed. She did and the next day, I had my car all wrapped up with a bow. Chris in charge of finance is just a great guy. He has such a positive attitude that it is actually a pleasure doing business with this dealership. Although it is not the closest dealership to where I live I will bring my car to Mercedes of Boston because of how pleasant and accommodating this dealership is to do business.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Chris! I am pleased to hear that Alicia and Chris made your purchasing experience a memorable one and took excellent care of you. We strive to provide a 5-Star experience so it's rewarding to hear that our team is delivering. We wish you many miles of enjoyment with your new Mercedes-Benz. Best, Jeff Davis, General Manager


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  • Chambers Motorcars

    I have been buying automobiles for many years from many different dealerships and salespeople. The last few autos that I have purchased, I have h...

    Dealer Response

    Thank you for the kind words. We are truly lucky to have such wonderful people working here like Rob. We are thankful for your business and we loo...


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    I have been buying automobiles for many years from many different dealerships and salespeople. The last few autos that I have purchased, I have had the pleasure of dealing with Chambers Motorcars of Boston and their representative, Rob Tinkham. From the outset, courtesy and complete knowledge of the product line made me comfortable and able to make decisions with which I was comfortable. And, if that was not enough, after the purchase when most people disappear, Rob kept in touch to make sure I had no questions or problems.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the kind words. We are truly lucky to have such wonderful people working here like Rob. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future. Best, Jeff Davis, General Manager


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  • Excellent service

    Alex and Jeff were fantastic. I test drove the car that I found online and from the moment I walked in to the time I drove my new car home, it wa...

    Dealer Response

    Thank you , Julia, for taking the time to share this 5-Star recommendation! We value your business and we look forward to the opportunity to serve...


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    Alex and Jeff were fantastic. I test drove the car that I found online and from the moment I walked in to the time I drove my new car home, it was a great experience. Both of these gentlemen were extremely professional and helped me get a great deal for my vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you , Julia, for taking the time to share this 5-Star recommendation! We value your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Jeff Davis, General Manager


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  • as always the best
    March 30, 2017

    My wife said it was time to trade up her 2005 SL , A call to George is all it took and an appointment was made. We walked in and before any car...

    Mercedes-Benz of Boston

    We really appreciate your kind words about your experience with George, Rob and Mike. I'm so glad to know our team provided you and your wife with...


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    My wife said it was time to trade up her 2005 SL , A call to George is all it took and an appointment was made. We walked in and before any car talk , George asked how every thing has been over the years. He then showed us what we were looking for. Take it for a ride as long as needed. The next step was a conversation with Rob on the car. We did not only by the SL but also a long awaited E63. All this in just over 1 hour. A young man named Mike went over all the electronics in the car and set the phone and all radio stations and yes the NAV system. No stories, no hard up sell just another great expereance at the dealership. Herb has the know how and the very best in all areas of the auto industry. Thank you again. JR

    Does recommend this dealer
    Mercedes-Benz of Boston

    We really appreciate your kind words about your experience with George, Rob and Mike. I'm so glad to know our team provided you and your wife with 5-Star service. Words like "great experience" are what we strive to provide all of our guests and I'm so happy to know that was reflected in your experience. Thank you for your business and please let us know if we can be of further assistance. Best, Jeff Davis, General Manager


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  • Good Service
    February 3, 2017

    Dear Jeff Davis First of all, thank you very much for the reception that I had for Marcos Azevedo, as he proved to be a very efficient, talkative ...

    Mercedes-Benz of Boston

    Thank you! Your honest opinion can be an invaluable reference for other customers who are in the market. Please let us know if we can be of furthe...


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    Dear Jeff Davis First of all, thank you very much for the reception that I had for Marcos Azevedo, as he proved to be a very efficient, talkative person and made me like his company and especially the car. Having such a person in your company makes it very important for anyone who wants to buy a car. I'm getting ready to buy a Smart and it will be with you, because I felt comfortable and safe. I also want to thank the seller Jasper Abreu who was very clear and patient in explaining me all the procedures so that I could buy the car. Soon I will return to buy my car that I so desire. A Smart. Thanks

    Does recommend this dealer
    Mercedes-Benz of Boston

    Thank you! Your honest opinion can be an invaluable reference for other customers who are in the market. Please let us know if we can be of further assistance. Kind Regards, Jeff Davis, General Manager


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