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Reviews

Average Ratings

4.9
923 lifetime reviews. Includes reviews of Mercedes-Benz of Boston from DealerRater.com
  • Excellent Service !

    I had a great experience dealing with Eddie. I had been to a couple of other Mercedes dealerships in the the area and none of them were able to fi...

    Dealer Response

    Thank you, Brittney, so much for your feedback on your recent experience with us. We work very hard to make sure that we deliver a quality buying ...


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    I had a great experience dealing with Eddie. I had been to a couple of other Mercedes dealerships in the the area and none of them were able to find the car I wanted within my set price range. Eddie found the exact car I wanted with additional features, at a price that beat out lesser cars at the other locations. He stayed in contact and was very easy to work with. He also was very helpful in helping me navigate the buying process since this was my first time buying on my own. Highly recommend anyone looking for a new car to check out this dealership!! Overall great, hassle free experience. Absolutely love my new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Brittney, so much for your feedback on your recent experience with us. We work very hard to make sure that we deliver a quality buying experience that exceeds expectations. Eddie is a true testament to that. Feel free to stop in anytime if you need assistance reviewing any of the features on your Mercedes-Benz, we're always happy to help! Kind Regards, Jeff Davis, General Manager


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  • Good Service
    February 3, 2017

    Dear Jeff Davis First of all, thank you very much for the reception that I had for Marcos Azevedo, as he proved to be a very efficient, talkative ...

    Mercedes-Benz of Boston

    Thank you! Your honest opinion can be an invaluable reference for other customers who are in the market. Please let us know if we can be of furthe...


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    Dear Jeff Davis First of all, thank you very much for the reception that I had for Marcos Azevedo, as he proved to be a very efficient, talkative person and made me like his company and especially the car. Having such a person in your company makes it very important for anyone who wants to buy a car. I'm getting ready to buy a Smart and it will be with you, because I felt comfortable and safe. I also want to thank the seller Jasper Abreu who was very clear and patient in explaining me all the procedures so that I could buy the car. Soon I will return to buy my car that I so desire. A Smart. Thanks

    Does recommend this dealer
    Mercedes-Benz of Boston

    Thank you! Your honest opinion can be an invaluable reference for other customers who are in the market. Please let us know if we can be of further assistance. Kind Regards, Jeff Davis, General Manager


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  • Best Car Buying Experience

    I purchased a used ML from MB of Boston and experienced the most enjoyable, hassle free sales process. My sales rep, Georgina, was patient, atten...

    Dealer Response

    Thank you for your time and recommendation, Rob. We truly appreciate hearing feedback from our customers! I'm so happy to know that Georgina and C...


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    I purchased a used ML from MB of Boston and experienced the most enjoyable, hassle free sales process. My sales rep, Georgina, was patient, attentive, informed and professional. I told her what I was looking for, she presented a couple of options and talked me through each. Once I decided to buy, she handled all the paperwork, accommodated my schedule, got me through Finance in 5 minutes (Chris in FI was also fantastic) and even changed the plates herself! Not once did I feel pressured, or did she try to push me in another direction. Thanks to Georgina - this was easily the most enjoyable car buying experience I have had. If you are in the market for an MB, I strongly suggest you ask for Georgina at MB of Boston.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your time and recommendation, Rob. We truly appreciate hearing feedback from our customers! I'm so happy to know that Georgina and Chris were able to provide you with such a positive experience. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Best, Jeff Davis, General Manager


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  • Great experience!

    I just got my first Mercedes and it was an excellent experience. David was very knowledgeable about the cars I was interested and worked hard to e...

    Dealer Response

    Congratulations, Lisa, on your first Mercedes-Benz! Thank you for your business and we look forward to serving your automotive needs for many more...


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    I just got my first Mercedes and it was an excellent experience. David was very knowledgeable about the cars I was interested and worked hard to earn my business and got me an amazing deal that I couldn't turned down. Thank you for a positive experience that will make me a Mercedes customer for life

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations, Lisa, on your first Mercedes-Benz! Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager


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  • Excellent purchase experience at Mercedes Boston.
    January 12, 2017

    I purchased a GLE43 from MB Boston in December. This is the first purchase of a vehicle in which I wasn't sure exactly which model I wanted. Than...

    Mercedes-Benz of Boston

    Thank you for your glowing review, Mike! We strive to offer all of our guests¿¿¿ exceptional service both before and after the sale. Employees lik...


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    I purchased a GLE43 from MB Boston in December. This is the first purchase of a vehicle in which I wasn't sure exactly which model I wanted. Thanh (and Alex who also assisted) took the time to explain the car and all of its options. He tracked down the car with all of the options I wanted and ensured that I was completely satisfied. Thanh continued to follow-up after the sale to enure that I was happy with the vehicle. Truly professional, and I can tell he really takes pride and is passionate about the product. I would definitely highly recommend Thanh. Mike O.

    Does recommend this dealer
    Mercedes-Benz of Boston

    Thank you for your glowing review, Mike! We strive to offer all of our guests¿¿¿ exceptional service both before and after the sale. Employees like Thanh and Alex make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Jeff Davis, General Manager


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  • Yet another hassle-free experience at MB of Boston
    January 10, 2017

    It was at that point of my lease again where I was provided the opportunity to terminate my current lease of a 2014 model and lease a new 2017 mod...

    Mercedes-Benz of Boston

    Thank you! We appreciate you leaving such a kind review. We think Paolo is great, and we're glad you did too! We value your business and please le...


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    It was at that point of my lease again where I was provided the opportunity to terminate my current lease of a 2014 model and lease a new 2017 model. I worked with Paolo Castro, who got everything done from soup to nuts within about an hour on a Friday afternoon, and I drove the new car off the lot on Monday afternoon. Paolo was very professional, courteous and efficient, which was much appreciated. The sales person from whom I had leased three other Mercedes had moved on a few years ago, and I am glad that Paolo is there to take care of me going forward. I love the car and the dealer and highly recommend both to anyone else looking at a Mercedes.

    Does recommend this dealer
    Mercedes-Benz of Boston

    Thank you! We appreciate you leaving such a kind review. We think Paolo is great, and we're glad you did too! We value your business and please let us know if we can assist you in the future. Best, Jeff Davis, General Manager


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  • good experiance

    I have bought many new cars and had by far the best salesman to date his named David nhan would buy again and use the same salesman very profess...

    Dealer Response

    Thank you, Joe, and Happy New Year! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to he...


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    I have bought many new cars and had by far the best salesman to date his named David nhan would buy again and use the same salesman very professional knows how to close the deal thanks joe

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you, Joe, and Happy New Year! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Jeff Davis, General Manager


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  • Great experience

    I had a great experience here. Very professional and accommodating. I would recommend Mercedes Benz of Boston to friends.

    Dealer Response

    Happy New Year, Dante! We thank you for your business and if we can assist you in any way in the future, please do not hesitate to contact us. We ...


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    I had a great experience here. Very professional and accommodating. I would recommend Mercedes Benz of Boston to friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Happy New Year, Dante! We thank you for your business and if we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Jeff Davis, General Manager


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  • First Mercedes, Excellent experience with Keith Robinson....
    December 2, 2016

    My wife recommended Keith because of her experience with him purchasing a E-Class 350. I wanted an SUV and Keith showed me my options. I settled...

    Mercedes-Benz of Boston

    Thank you, Glenn! The recommendation of a previous customer is the ultimate compliment! We are very flattered and we value your family's business....


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    My wife recommended Keith because of her experience with him purchasing a E-Class 350. I wanted an SUV and Keith showed me my options. I settled on a 2017 GLE350 and I couldn't be happier. Keith was knowledgeable of all Mercedes products and was a great help with me narrowing down my decision. I will recommend Keith to anyone who talks to me about my purchase.

    Does recommend this dealer
    Mercedes-Benz of Boston

    Thank you, Glenn! The recommendation of a previous customer is the ultimate compliment! We are very flattered and we value your family's business. Thank you again and please let us know if there is anything we can assist you with. Best, Jeff Davis, General Manager


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  • Wonderful job
    December 2, 2016

    Wonderful job. Crew are awesome . Jessica and David was very helpful and did a good job working together . Nice place and good prices. I always ha...

    Mercedes-Benz of Boston

    Thank you for taking the time to tell us about your experience. Hearing that Jessica and David took such great care of you from start to finish is...


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    Wonderful job. Crew are awesome . Jessica and David was very helpful and did a good job working together . Nice place and good prices. I always have update about my purchase and David came personally to bring my van.

    Does recommend this dealer
    Mercedes-Benz of Boston

    Thank you for taking the time to tell us about your experience. Hearing that Jessica and David took such great care of you from start to finish is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Jeff Davis, General Manager


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